National Vehicle Suppliers Ltd Reviews 

92
•
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 5 van de 5 sterren

When I first viewed and had a test drive in the car, I was very impressed, but I asked if various electronic accessories and improvements could be added if I purchased them. The seller readily agreed... Toon meer

Beoordeeld met 5 van de 5 sterren

Fantastic from beginning to end. Car was delivered in perfect condition. Everything working great. Very friendly and knowledgeable. Can't speak highly enough of them.

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant service from start to finish! I saw the car online and Mark couldn’t have been more helpful, he offered to bring it straight to my home so I could view and test drive it, and he w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Bought a van off of mark stating he had changed the injectors, done an cambelt and water pump and serviced the van. Turned up and within 24 hours the van had set on fire due to his ‘mechanic’ poorly f... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verkoper van tweedehands auto's

Geschreven door het bedrijf

For a very minimal deposit we bring the car to you for a test drive, making it more convenient.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

92 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,3

Alle reviews

(92)

52 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Had a great experience with this online…

Had a great experience with this online dealership. The guy I dealt with was super easy to communicate with, really responsive, and made everything straightforward from start to finish. He explained the process clearly, answered all my questions, and there was no pressure at any point. The car was exactly as described online and the whole purchase was smooth and hassle-free. Would definitely recommend if you’re looking for an easy, stress-free way to buy a car online.

2 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Five star experience

I had an excellent experience with this car company from start to finish. The staff were professional, friendly, and genuinely helpful without being pushy, especially a certain gentleman named Mark. He took the time to answer all my questions and made sure I found a vehicle that fit both my needs and budget. The entire process was smooth, transparent, and stress-free. The car was in great condition and exactly as described. I highly recommend this company to anyone looking for quality vehicles and outstanding customer service.

10 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I bought a car off Mark back in…

I bought a car off Mark back in September & it's been really good, his customer service was great. Being a women, it can sometimes be a bit intimidating buying a car, but Mark made me feel at ease & there was no pressure, he let me take my time and was very knowledgeable. Just an over brilliant experience.

15 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

In reply to Mark Barclays response of…

In reply to Mark Barclays response of my review I would like to make the following comments;
Firstly, Mark my review is a 'true' and 'honest' one of my appalling experience with you and I want to warn others before they consider parting with their money. Yes, you're correct. I bought a van from you in good faith last year and on reflection I wish I had walked away when you refused to reduce the price and knowing now the condition of the van; not fit for purpose! Also, I didn't realise there was a time limit in writing a review? Perhaps it's because I have a busy life? No business of yours I hasten to add. Reviews can be submitted 'whenever' as far as I'm aware?
Secondly, 'you' refused to take the van back after it initially broke down and 'you' persuaded me to take it to South Wales and book it into a local garage. The fault was a failed injector and instead of the 'one' being replaced, the pair of injectors (or better still, all four) should have been replaced but you paid for just one to be replaced; a cheap repair for you!
I must say, your terminology in your response to my review isn't very professional or business-like atall.
Thirdly, I would like to know where you pluck the 99% from with regards to meeting customers' expectations? Because clearly that is NOT the case. If that was true, you would have done the decent thing and refunded mine and another customers money in full in order to maintain a good reputation but instead we have had to go to the Court. Trading Standards are in place to protect the public, not businesses, and this time they didn't 'back you'.
You did NOT offer me my money back atall! You refused and I have a witness to this who heard the telephone conversation between us on the very same day (an hour afterwards to be exact) I bought the van from you. You are a liar as well as a thief!
Yes I made numerous calls to your mobile and landline (27 calls being abit of an exaggeration, another lie!) because you were avoiding answering my calls and speaking with me. I left you numerous voicemail messages and you still didn't return my calls. Again, not very professional. Making a personal comment about you believing there must be other issues going on just sums you up and again not professional in your conduct. Perhaps I was under alot of anxiety and stress caused by you selling me a faulty vehicle?
Again, another lie about me supposedly taking other people to Court; you are the first one. It is very time consuming and costly but if you had done the decent thing in the first instance and given me my money back as requested (if you're a legitimate business, which you're NOT!), then I wouldn't have to go down this route.
As for your comment regarding reviews being stopped on your website because you didn't want it to look bias, well it's exactly that! Isn't it funny that they are all good 5 star reviews? I wonder how many (if any) are genuine? I would like to remind you that reviews are for people to share their experiences and opinions with other people, good or bad, and unfortunately myself and TWO other people have had VERY BAD experiences and customer service from you. I think there's room for improvement, don't you? Especially with your lack of customer service, professionalism, trust and honesty.
I would like to reiterate to anyone reading this, do NOT trust this man. Do NOT buy any vehicle from this man. He is a CON MAN. I warn you!

11 december 2025
Review zonder uitnodiging
Logo National Vehicle Suppliers Ltd

Antwoord van National Vehicle Suppliers Ltd

I’m pretty sure we can have this utter rubbish removed, really don’t understand the venom 1.5 years on and we offer to refund and paid your garage for a fix.

This is boring now . I would go to bed Sharon and concentrate on having a lovely Christmas.

Beoordeeld met 1 van de 5 sterren

Avoid at all costs, unless you want to waste your time & money.

After my awful experience with this company I would strongly recommend buyers look elsewhere for a used car. There are plenty of genuine car dealerships out there but this is not one of them.
This company is well known to Trading Standards and we were to learn there are many other buyers duped by this company.

11 februari 2025
Review zonder uitnodiging
Logo National Vehicle Suppliers Ltd

Antwoord van National Vehicle Suppliers Ltd

Just a bit of clarity here, this was a 225,000 mile vehicle, we just can’t meet some wild expectations. The car starts and drives and does what it should, had a crunch in 3rd gear which was there on test drive and agreed ok. We have very good reviews and happy customers. I’m sorry we could not meet your expectations on this occasion.

Beoordeeld met 5 van de 5 sterren

Great service

Great service, very polite, understanding and informational

6 november 2025
Review zonder uitnodiging
Logo National Vehicle Suppliers Ltd

Antwoord van National Vehicle Suppliers Ltd

Thank you for the Business Mike and I hope you enjoy your new van. Mark & Team

Beoordeeld met 5 van de 5 sterren

My wife’s daughter’s car broke down…

My wife’s daughter’s car broke down shortly after purchasing the garage travelled down without any inconvenience to them collecting and returning it a week later having all been fixed
Due to not having time to clean the car of which we never expected to be done in first place
My daughter was given £20 cash to get it cleaned

10 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fabulous experience!

Mark was absolutely brilliant! Super helpful, honest and great at communicating with me. The car is fabulous and exactly as described.

18 september 2025
Review zonder uitnodiging
Logo National Vehicle Suppliers Ltd

Antwoord van National Vehicle Suppliers Ltd

Thank you for your kind review, we hope you enjoy your car

Beoordeeld met 5 van de 5 sterren

Good excellent service

Definitely deal with the dealer again excellent service

15 september 2025
Review zonder uitnodiging
Logo National Vehicle Suppliers Ltd

Antwoord van National Vehicle Suppliers Ltd

Thank you for the kind review and the business

Beoordeeld met 5 van de 5 sterren

I bought a 116d m with great low milage…

I bought a 116d m with great low milage on it . To be fair the car had a bit of a half and half start being written off and then in storage for a good while so I expected a little fixing up . But the car was having a fair few problems . But mark has been amazing and has sorted all the big problems it had and went above and beyond on the customer support making sure the car was in working order and couldn't be more grateful . If your looking for someone you can trust to by off this is definitely the place would definitely recommend

17 september 2025
Review zonder uitnodiging
Logo National Vehicle Suppliers Ltd

Antwoord van National Vehicle Suppliers Ltd

Thank you for the kind review and the business

Beoordeeld met 5 van de 5 sterren

NVS (Mark)

We recently went through the process of paying a deposit to reserve a car we were interested in viewing. Mark at NVS was very accommodating and offered a service to deliver the car to us. Unfortunately the car was not the right one for us, Mark was very professional and totally understood and took the car back to swindon, returning in full the monies we paid to reserve the car, it’s not very often you have dealing with car salesmen which are true to their word, I would recommend NVS on my experience a good professional business.

10 september 2025
Review zonder uitnodiging
Logo National Vehicle Suppliers Ltd

Antwoord van National Vehicle Suppliers Ltd

Thank you for the kind review

Beoordeeld met 1 van de 5 sterren

Don’t bother

Don’t even get me started on this. Don’t bother buying a car. You won’t see it once he takes it for repairs the next week after you’ve bought it.

We hadn’t resolved it as I had told you to come and collect this blue car as it is literally just sat on my drive as I purchased another vehicle? As yet again the blue cars cluster doesn’t work!! Not road legal to drive.

You authorised these third party repairs and even paid 😂 so how did you not authorise this? I wish I could attach the images of you approving this. I just realised I had left a good review and wanted to make sure people knew the truth. Also none of my emails have been replied to when you asked to continue this over email instead? It wasnt solved you just started ignoring me. And you thought the problem had gone away.

This was my first car bearing in mind. And I’ve been traumatised for life .

Also every ‘courtesy car’ had a fault 😂 or was just completely not legal, smart car with no car seat fixtures bearing in mind I’ve got a 2 year old? Corsa that literally had no coolant or cap and filled with black smoke on the first day. Overheated and stopped driving. The bmw that was a death trap? 6 warning lights?

15 september 2025
Review zonder uitnodiging
Logo National Vehicle Suppliers Ltd

Antwoord van National Vehicle Suppliers Ltd

Thank you for your review.

We are sorry that you feel this way about your experience, however we feel it is important to clarify the circumstances surrounding this situation.

When the issue was first raised, we acted immediately to support the customer and provided a courtesy vehicle for the full duration, ensuring they were not left without transport while the matter was being looked into.

Unfortunately, the situation became significantly more complicated when the customer chose to arrange repairs through an unauthorised third-party garage without our approval, which was outside of the agreed process. This intervention led to further issues that were not part of the original fault and made it much more difficult for us to diagnose and resolve the problem correctly.

Despite this, we continued to assist and worked to bring the matter to a fair conclusion, including providing a replacement vehicle and making a financial contribution in order to resolve the situation.

Given the level of support provided, we are naturally disappointed to see such a negative review posted some time after the matter had already been resolved.

At National Vehicle Suppliers Ltd, we take customer care seriously and always aim to deal with any issues fairly and responsibly.

Beoordeeld met 5 van de 5 sterren

Very friendly and approachable

Very friendly and approachable.
Delivered when he said he would. Coming back the day before the MOT runs out to collect and aort a new MOT out. Will leave a van on the day

25 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Bought a Citroen Cactus C4 from NVS

Bought a Citroen Cactus C4 from NVS. Great service. Car had been parked up for a while and the engine management light came on after 24 hours. They took the vehicle from me and gave me a car to use. My Cactus was back in 24 hours, and it's been perfect since. Great condition. Very understanding company. I would highly recommend to anyone. And would definitely buy again from them

26 augustus 2025
Review zonder uitnodiging

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