Neatsmith Reviews 

I am absolutely thrilled with the living room units and wardrobe Neatsmith recently built for my home. From the initial concepts to the final installation, the entire experience felt genuinely tailored and deeply considered.
Working with Adrienne on the design was a particular highlight. She showed immense patience as we navigated the various options, taking the time to understand exactly what I needed. Because the process is truly bespoke, Adrienne was able to adapt the plans to my specific requirements rather than forcing a standard template. Her intelligent approach perfectly balanced spatial optimisation with the aesthetics of the rooms.
The craftsmanship itself is superb. The flawless colour matching of the units to the walls creates a beautifully integrated finish, while the high-quality fixtures and sophisticated lighting technology give the cabinetry a distinctly premium feel.
The assembly team executed Adrienne’s design to the highest standard. They were highly competent, incredibly considerate of my home, and meticulous about keeping the workspace tidy, cleaning up thoroughly at every stage. I really appreciated their flexibility in accommodating small, on-the-fly adjustments during the build. What impressed me most, however, was their proactive commitment to the final product—they returned entirely of their own accord to fine-tune a few minor details, ensuring everything was perfect without me ever having to ask.
Neatsmith delivered an outstanding result. If you want a team that combines excellent design with flawless execution, I highly recommend them.

Our Neatsmith wardrobes are fantastic. The quality is excellent. So good, we have now ordered bedside tables and a desk from them! The team were very nice and easy to work with. I wouldn’t go anywhere else!

I had an excellent experience with Neatsmith designing and building my new office. Carolina is a superb professional who really listened to me to ensure she understood what I wanted to achieve, she was flexible to adapt her initial designs and was always quick to respond. The result was that I got a fantastic bespoke design which exceeded my expectations. The delivery and build quality was also great and the installer was hard working, tidy and precise. I would thoroughly recomnend.

Super professional, great and practical design, timely delivery, top quality. Francesca is AMAZING

We first had our daughter’s room fitted, which we all absolutely loved, and the whole experience reassured us completely in both the quality and service Neatsmith provides.
We then went on to have our son’s bedroom done, and with both looking so good, we couldn’t not do ours as our own wardrobes suddenly looked outdated. We decided to complete the set by having our bedroom designed and fitted too. We recently had these bespoke fitted wardrobes and a study designed and installed by Neatsmith, and we couldn't be happier with the result.
From our very first contact to the Brentwood showroom, the service was exceptional. Sara and Kasia took the time to understand exactly what we wanted and designed each space perfectly to suit our needs and lifestyle. Their attention to detail, creativity, and professionalism made the entire process enjoyable and stress free. Sara and Kasia, along with the entire NeatSmith team (far too many wonderful people to mention individually), were fantastic throughout the whole journey. Everyone we dealt with was friendly, knowledgeable, professional, and genuinely committed to delivering the very best outcome for us.
The finished wardrobes and study have completely transformed our home, everyday we admire the beautiful finish and thoughtful design, and it's such a luxury to finally have ample storage space without compromising on style.
A very special shout out to Andrey, our fitter, as well. His workmanship was outstanding, and his attention to detail was exceptional. He clearly takes great pride in his work, and the quality of the installation was second to none. He was also incredibly neat and tidy throughout the entire process, leaving everything spotless at the end of each day. His professionalism, care, and dedication played a huge part in achieving such a fantastic result.
What truly sets Neatsmith apart is the quality. These are not just wardrobes, they are bespoke pieces of furniture that enhance your home and bring enjoyment every single day. Friends and family who visit comment on how stunning they look, and we are incredibly proud to show them off.
From design through to installation, the entire experience was first-class. We would highly recommend Neatsmith to anyone considering fitted wardrobes, a home office, or bespoke storage solutions. The investment is absolutely worth it, and the quality speaks for itself.
Thank you to everyone at Neatsmith for creating something so beautiful for our home. A special thank you to Mathew Nagel, Sara, Kasia, Andrey the fitter, and the whole team for making the experience such a pleasure from start to finish. If we could give 10/10 stars, we absolutely would! 🌟🌟🌟🌟🌟

NeatSmith built us 2 beautiful built in wardrobes. A walk-in one and another in a study. We were so happy with the design and fitting processes. Rebeca did a great job of designing both exactly to our needs. They look amazing now that they are finished and we have moved in. What a luxury to have wardrobe space to spare ! We can’t recommend them more highly. The prices were very competitive too.

Neatsmith have just completed work for me and I honestly couldn’t recommend them enough. I dealt with Sara in the Brentwood showroom, who designed a beautiful dressing room as part of our house renovation. The room had lots of awkward angles, but everything was built perfectly around them.

The quality and workmanship are second to none, and the installation and finishing details were absolutely perfect. From start to finish, the whole experience was flawless. Thank you Sara and the Neatsmith team!

We were looking for high quality fitted wardrobes for 2 of our bedrooms and found it at Neatsmith. Dina designed several versions for us which we modified numerous times to fit our needs. The combinations of fittings/lights/glass shelves etc..are endless including the colour schemes and the finishes. Let’s just say that our final draft took many weeks to crystallise yet Dina was always charming. We have to thank Marianne(the manager)for her help and valuable advice when she came to us to finalise the design. We can’t recommend Neatsmith and their staff enough. The fitting of the wardrobes was extremely professional. Very happy with our Neatsmith furniture. Thank you one and all!

Really, really impressed with Neatsmiths. The whole process was seamless from start to finish and the quality of the work has been meticulous.

Communication was excellent, everything was delivered exactly when they said it would be, and the finish is of a very high quality. The price was also very reasonable for the level of service and craftsmanship.

It was honestly a pleasure working with them, and this experience was just perfect.

We have a partnered with the Neatsmith team for a couple of projects, and we have always been happy. Special thanks to Rebeca and team for the most recent success story.

We are absolutely thrilled with the work Christina and the team at Neatsmith, Tunbridge Wells, have done on our dressing rooms and media wall! From the very start, Christina took the time to listen to our ideas and truly understood what we wanted – in fact, she seemed to understand our vision even more clearly than we did ourselves! Her design was not only beautiful but perfectly suited to our space and style.

The end result is nothing short of stunning, and it's transformed our home in ways we hadn’t imagined. The quality of the craftsmanship is exceptional, and the fitters were professional, respectful, and efficient – they took great care in installing everything to perfection.

What stood out most to us was how the whole process felt exploratory and collaborative. Christina guided us through each step, offering suggestions and insights that were thoughtful and in tune with our needs. We couldn't be more excited about the outcome!

We're already looking forward to our next projects with Neatsmith. If you're considering any bespoke design work, we couldn't recommend Christina and the Neatsmith team more highly. They’ve truly elevated our home, and we are beyond pleased with the results!

Mark

I had an amazing experience with Neatsmith and have been recommending them to a lot of people since my walk-in wardrobe project. Christina put my vision to life perfectly and the team executed the installation with great attention to detail. Overall it was a very successful project.

Great company to work with, from the initial discussions and designs, through to the planning and installation, wonderful / professional service.

HIghly recommend them - treated us amazingly throughout the project and the quality of the finished products are second to none.

We had storage units made for our study. They look wonderful, both inside and out. The colours are perfect and the craftsmanship really first class. The doors open and close seamlessly and the fit is perfect , floor to ceiling.They really make an impressive statement in the study. The lead time is fairly long , but it’s worth it to get things absolutely spot on. The survey process is good too , as they advise on moving switches and sockets etc. We’d already had two sets of wardrobes made, they were excellent too. We’ll be back soon for other projects.Thank you Josephine, Rebeca , Aimee and the team.

Reliable, professional and attentive service delivered to a high standard.

A stunning showroom and a warm welcome from Kasia and the Brentwood Neatsmith staff are the gateway to brilliant customer service and some really beautiful bedroom furniture. The design process gave equal consideration to aesthetics as well as practicality, and there was no push to upsell things that were surplus to our needs. An abundance of choice and having to deliberate over things we loved in equal measure was our only difficulty. A great experience. Would highly recommend.

Neatsmith have been fantastic. The quality of the furniture is superb and Sara in the Brentwood branch has been amazingly helpful, creating beautiful and functional designs for several bedrooms and dressing rooms. The installations team have also been great. Would highly recommend.

This is now our 6th project with Neatsmith via Mel at the Hatch End office and again we're over the moon with the quality of both product & service. Although a smaller project for our office, they always deliver our vision to a high standard. At this point, I'm truly running out of superlatives to use however the highest praise I can give is that when I think of luxury bespoke wardrobes, I think "Neatsmith". As always, a massive thanks to Mel & the wider teams. I look forward to working together on future projects and often recommend their work!

We had a large project - bedrooms, TV wall, dining room, Hallway - we dealt initially on design and quotes with Mel at Hatch End showroom and also later extensively with the installation team including - Aimee, Viesturs and Aurelius. All the staff were always polite and helpful and respectful of our property during installation. We had a lot of detailed ideas and my own drawings which I am pleased to say were well executed and some improved on during our discussions. We've had minor niggles and they have all been fixed.
Neatsmith are not cheap but they have delivered a quality product and quality service, hence 5 stars.

We had a fantastic experience with Neatsmith. Sara designed a brilliant built-in study unit for our son and transformed our wine bar into a bespoke arts and crafts room for our daughter. The designs were creative and practical, and the quality of the finish is outstanding. From start to finish, the whole process was smooth and professional. We’re absolutely delighted with the results.