We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

An outstanding company to work with from design consultation to installation.includong the delivery and surveyor teams. Every aspect of the process was 1st Class, transparent and the end result was ju... Toon meer

Beoordeeld met 5 van de 5 sterren

We were looking for high quality fitted wardrobes for 2 of our bedrooms and found it at Neatsmith. Dina designed several versions for us which we modified numerous times to fit our needs. The combina... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had an excellent experience with Neatsmith designing and building my new office. Carolina is a superb professional who really listened to me to ensure she understood what I wanted to achieve, she w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent from start to finish. The design team were brilliant providing excellent advice and listening to my ideas. Measuring is perfect and the furniture fits perfectly into all awkward corners. Th... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubilair-op-maat leverancier
  2. Meubelwinkel

Geschreven door het bedrijf

Neatsmith designs, creates and installs bespoke fitted wardrobes, studies, bars and living room units. We are a family-run business, that crafts our bespoke designs in London. Established 20 years ago, we are an experienced team of dedicated designers, cabinet makers and highly-skilled fitters who prioritise innovative design, quality and service.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

188 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(188)

20 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

From start to finish I received…great service

From start to finish I received excellent service from Hannah,Katie and viester. Nothing was too much trouble,after chopping and changing my ideas.Had a privilege to meet the owners of the company. Very nice people.All the staff I met personally and over the phone very polite and made sure the messages passed to the right people. All the family and friends seen the wardrobes and got wow factor and second question was where did you get it from? I will definitely recommend to all my friends and family.Many thanks. Mr S and Mrs N Patel

15 mei 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant company from the reception …

Brilliant company from the reception desk to the sales to the operations to the fitters. Nothing was an issue everything happen exactly as we were led to expect and the resulting walk in closet is fantastic.
We are now looking to use the team again for my husbands study! Thank you

6 december 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

As builder working on a property in …

As builder working on a property in welwyn HERTFORDSHIRE I saw the quality of the product first hand , so I went there showroom in hatch end , we chose what we liked got a survey paid the deposit got the wardrobes when they said , had a slight issue with a soft close hinge emailed Katie who replied straight away giving us a date to do the remedial ,two guys turned up took the sliding door new soft closer job done ,this really is a company that produces a quality product with tradesmen to match .
Jeremy wells

31 oktober 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant job all round

Neatsmith installed my cupboards for me and I really couldn't have been any happier with the results.
They held my hand through the entire process, from my initial visit to their showroom on Finchley Road, to further consultation and installation. I found the team to be affable, reliable and knowledgeable - steering me in the exactly the direction I wanted to go.
Most importantly, I'm delighted with the end result. My bespoke wardrobe has been fitted beautifully, with a craft and attention to detail in every aspect.
I wouldn't hesitate to recommend Neatsmith and will be using them for all future installations.

11 augustus 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have used Neatsmith on four separate …

I have used Neatsmith on four separate occasions to install wardrobes and other fitted furniture at my home and each time they have provided an excellent quality, stylish product and first class service. Their fitters are true craftsmen who are highly skilled and respectful of my home. From the initial consultation to completion of the job I have found Neatsmith to be reliable, honest and professional. I have recommended Neatsmith to friends and family and the fact that I keep returning to them whenever I need fitted furniture is testament to the quality of their product and customer service.

11 augustus 2017
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Dreadful customer service & shoddy mirror

Dreadful experience. Firstly they didn't clear all there mess after installation. Then I noticed the main mirror was of the lowest quality and in the mirror I could see the reflected chipboard back of the frame. The mirror didn't fit properly so was forced in leaving the mirror concave with a distorted reflection. One draw front had a screw protruding through the veneer (plastic). A white glass door with laminate back was contaminated with sawdust. I was told this was normal. Not for 20k it isn't! I don't expect any laminated glass door contaminated, and to be told this was simply insulting. The replacement mirror is just as poor quality, but made smaller, too small! Now we have filler wax between mirror frame and carcass. The chipped glass mirror door was replaced. Not a good experience, some of the product is good, others are complete rubbish. I was spoken to as I was plain stupid. I would not recommend this company as the product is poor quality and the service, well 'its supposed to be contaminated'. Something is contaminated!

26 mei 2017
Review zonder uitnodiging
Logo Neatsmith

Antwoord van Neatsmith

Mr Baker,

We don't have any record of you buying from us and I don't know what your role was in the building works at the property but it would appear from your review and your emails to our installation department that you are determined to paint Neatsmith in the worst possible light.

Under the circumstances there’s absolutely no point in debating your “dreadful experience” but I would be more than happy to meet the owners on site and to address any concerns they might have. I will get our Teddington showroom to make arrangements for a meeting with them.

Neatsmith has a very simple business formula. We have Showrooms where we provide a free design service and where prospective customers can see our products and also the quality of our fitting. The product we deliver is what’s in the showroom and the installation will be to the same high standard as seen in our Showroom.

It’s inevitable when you’re manufacturing and installing thousands of wardrobes every year that the odd problem crops up but we resolve those problems and we do have happy customers. We wouldn’t have a thriving business if we didn’t.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer