Nelson Alexander Reviews 

6.296
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

We had a great experience working with Jake Melchiorre as our rental agent. From the very beginning, he was professional, responsive, and genuinely helpful. He made the entire process smooth and stres... Toon meer

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Beoordeeld met 5 van de 5 sterren

"My communication with Olguimar (Olgi) Delgado who is our manager at Nelson Alexander Commercial has always been positive. Olgi has always been professional and friendly and if she doesn't have an... Toon meer

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Beoordeeld met 5 van de 5 sterren

Charlie and Angus were absolutely fabulous to work with for the sale of our first apartment - the absolute dream team! Both Charlie and Angus are professional, trustworthy, knowledgeable, kind and r... Toon meer

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Beoordeeld met 5 van de 5 sterren

I have had Hollie Reeves as my Rental Manager thru Nelson Alexander Niddrie Branch for a few years. I had found Hollie to be very well experienced in her line of work. Hollie ALWAYS acts upon my queri... Toon meer

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Bedrijfsgegevens

  1. Makelaardij
  2. Makelaars
  3. Vastgoed verhuurbedrijf

Over Nelson Alexander

Geschreven door het bedrijf

Committed To Service

Since 1971, Nelson Alexander has been delivering real estate services to homes across the north of Melbourne out of our multi office network and was awarded the REIA 2015 Large Residential Agency of the Year Award. Nelson Alexander is unlike many real estate businesses in Australia and this gives us our competitive edge and ensures we can continue to deliver exceptional levels of service and results to our clients.

Our Core Values

We believe that our high-quality service is driven by a commitment to being trustworthy, transparent, and always having a serious and genuine regard for "doing the right thing". Keeping our promises and acting with integrity are obligations we hold steadfast for our staff.

Our core values are based on unity and teamwork, and our unique structure allows us to work together to share ideas, knowledge and experience in order to deliver exceptional results.

Our connection with our local communities runs deep within our company’s culture, and we are proactive in delivering meaningful responses to the needs of worthwhile causes through the Nelson Alexander Charitable Foundation.

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Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

6K reviews

5 sterren
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3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(6.296)

14 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Best Property Managers in Melbourne

I have had the best experience with Michael the property manager from Nelson Alexander Brunswick. Always helpful, responsive and diligent with following things up. Consistently excellent service for the 2+ years I've been with him.

12 december 2024
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Antwoord van Nelson Alexander

Hi Michelle,

We are thrilled to hear about your positive experience with Michael. It's wonderful to know that he has consistently provided excellent service and has been so helpful and responsive. We appreciate your kind words and will share your feedback with Michael.

Nelson Alexander

Beoordeeld met 5 van de 5 sterren

Janine Ballantyne

Janine Ballantyne has been our go-to agent, both as venders and buyers, and we cannot recommend her highly enough. Her deep understanding of the market, combined with her professionalism and warm approach, made us feel as though we were her only clients. Janine was constantly in contact, keeping us updated and offering thoughtful, tailored advice every step of the way. We highly recommend Janine to anyone looking for an exceptional real estate agent.

29 november 2024
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Antwoord van Nelson Alexander

Hi Janine and Lorenzo,

Thank you for your kind words. We are thrilled to hear that you had such a positive experience working with Janine. We are committed to providing exceptional service and appreciate your recognition of Janine's dedication and expertise.

Nelson Alexander

Beoordeeld met 5 van de 5 sterren

Professional, clear, and exceptional service

We had an amazing experience working with Janine and Paul on the sale of our property. From start to finish, they were incredibly professional and clear about every aspect of the process. They outlined expectations around the sale, the market, and potential buyers in a way that made everything easy to understand and stress-free. Communication was excellent throughout, and we couldn’t fault a single thing about the process. Thanks to their expertise, we achieved a fantastic outcome with our sale.

10 december 2024
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Antwoord van Nelson Alexander

Hi Phoebe,

We are thrilled to hear about your positive experience with Janine and Paul. It's wonderful to know that they were able to make the process of selling your property clear, stress-free, and ultimately successful. We appreciate your kind words and are proud of their commitment to providing exceptional service.

Nelson Alexander

Beoordeeld met 5 van de 5 sterren

Isabelle went above and beyond for us!

Isabelle went above and beyond for us!
We were purchasing from interstate with limited knowledge of inner city Melbourne so felt quite lost to begin with.
Belle was fabulous in assisting us to find the perfect property in just the right location to suit our needs.
Nothing was too much trouble, she was a wealth of local knowledge, never pushy and just so helpful with suggestions and ideas of what might suit us best.
She was professional, courteous and always prompt with responding to our enquires. Communication around the buying process was clear and transparent which was fantastic as quite different to our home state.
I would highly recommend Isabelle “Belle” McEwan Marion - she is a credit to Nelson Alexander.

9 december 2024
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Antwoord van Nelson Alexander

Hi Tracy,

We are so pleased to hear about your positive experience with Isabelle. It's wonderful to know that she went above and beyond to help you find the perfect property. We appreciate your kind words about her professionalism, knowledge, and communication. We are proud to have Isabelle as part of our team.

Nelson Alexander

Beoordeeld met 5 van de 5 sterren

Janine Ballantyne of Nelson Alexander…Professionalism personified

Janine Ballantyne of Nelson Alexander was amazing with the selling of my cousin’s property. She guided me from the very beginning, with suggesting what work should be done to the property and assisted with sourcing appropriate suppliers and trades. Janine is very personable, patient and a great communicator and I found that nothing was too much trouble for her. She kept me updated throughout the auction campaign. Tom, the auctioneer was also amazing, outlining how the auction day would be conducted and the possible scenarios on the day. Between Janine & Tom we secured a fabulous result with a well contested competition. I would highly recommend Janine and her team at Nelson Alexander, North Carlton.

29 november 2024
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Antwoord van Nelson Alexander

Hi Linda,

We are so pleased to hear about your positive experience with our team. We are committed to providing exceptional service and it is rewarding to hear that Janine and Tom exceeded your expectations. We appreciate your kind words and will share your feedback with the team.

Nelson Alexander

Beoordeeld met 5 van de 5 sterren

Mereoni was just amazing

Mereoni was just amazing - from the get-go she was full of advice and guidance for how to set our home up for sale. And her network of people to support that from staging to painting were all excellent. She made a real difference to how we presented our home, and in a really tricky market we got a good result.

8 november 2024
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Antwoord van Nelson Alexander

Hi Nigel and Miky,

We are thrilled to hear about your positive experience with Mereoni. It's wonderful to know she provided you with the guidance and support you needed to successfully sell your home. We appreciate your kind words about her network of professionals and the positive impact they had on your home's presentation.

Nelson Alexander

Beoordeeld met 5 van de 5 sterren

Professional service - just what we were after!

Michael was fantastic to work with. He listened and communicated in a calm manner, making it a pleasant experience during a stressful time of selling our first home. I highly recommend Mick, he's someone you can trust to deliver.

29 november 2024
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Antwoord van Nelson Alexander

Hi Cam,

We're thrilled to hear about your positive experience with Michael. It's wonderful to know that he was able to make a potentially stressful process feel more manageable. We appreciate your kind words and will share your feedback with him.

Nelson Alexander

Beoordeeld met 4 van de 5 sterren

Mereoni was great providing continued…

Mereoni was great providing continued support on the property looking to maximise the sale. She was friendly, down to earth and was able to break things down in a manner easy to understand.

2 december 2024
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Antwoord van Nelson Alexander

Hi Simon,

We appreciate your kind words about Mereoni. We're thrilled to hear that she provided excellent support and made the process easy to understand. We strive to provide a positive experience for our customers, and we're glad that Mereoni was able to meet your needs.

Nelson Alexander

Beoordeeld met 5 van de 5 sterren

Very impressed

From start to finish, Mereoni was extremely knowledgeable , friendly and professional. Her advise was spot on and she achieved a better than expected sale price. Mereoni made the whole process easy and kept me up to date with everything that was happening. Nothing was too much trouble and I would not hesitate in recommending Mereoni

2 december 2024
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Antwoord van Nelson Alexander

Hi Helen,

We are thrilled to hear about your positive experience with Mereoni. It sounds like she went above and beyond to ensure a smooth and successful sale. We appreciate your kind words and are delighted that she exceeded your expectations.

Nelson Alexander

Beoordeeld met 5 van de 5 sterren

Charlie Barham - Highly recommended

We engaged Charlie Barham to sell our home in Collingwood, as his calm and professional manner put us both at ease through could be a stressful period. His market knowledge, excellent engagement with prospective buyers and overall strategy gave us the utmost confidence of a great result. Charlie exudes a certain balance in our dealings; he always put us at ease whilst ensured that a high level of professionalism was maintained at all times and we were entirely comfortable to trust his process throughout the campaign. We achieved an above expectation result, and i think in no small part of having Charlie leading our sales team. I would be happy to recommend Charlie and the team at Nelson Alexander to anyone.

27 november 2024
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Antwoord van Nelson Alexander

Hi James and Jennifer, We are very pleased to hear about your positive experience with Charlie. It's wonderful to know that his expertise, professionalism, and dedication helped you achieve a great result. We value your trust and appreciate your kind words about Charlie and our team.

Nelson Alexander

Beoordeeld met 5 van de 5 sterren

A wonderful team to deal with

A wonderful team to deal with. Lots of care and support with a personalised approach to cater for all needs. Good communication throughout the process with lots of patience and understanding. Amazing experience. They are the best.

26 november 2024
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Antwoord van Nelson Alexander

Thank you for your kind words Catherine. We are delighted to hear that you had such a positive experience. We strive to provide excellent customer service and are pleased that you felt our team was caring, supportive, and attentive to your needs. We appreciate your feedback and will continue to work hard to maintain this level of service.

Nelson Alexander

Beoordeeld met 5 van de 5 sterren

Stress free house sale

It was great working with Charlie Barham who worked absolute magic for us. I had dealt with Charlie on the original purchase of the house so didn't twice about engaging him again. He is incredibly professional, has things in complete control and takes care of all the small details. I have only dealt with Nelson Alexander for the purchase and sale of our properties as I know the job will be done properly.

27 november 2024
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Antwoord van Nelson Alexander

Hi Shireen, We are so happy to hear about your positive experience with Charlie. It's wonderful to know that he was able to help you again with the sale of your home. We strive to provide our clients with the best possible service, and we're thrilled that Charlie was able to exceed your expectations.

Nelson Alexander

Beoordeeld met 5 van de 5 sterren

Bought an apartment.

I recently bought an apartment through Nelson Alexander, the agent was Robert Cattanach. He was very amenable and helpful. He was not 'pushy', my impression of him was that he was honest and ethical. He was calm and patient, and made a stressful process relatively easy & straightforward.

19 november 2024
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Antwoord van Nelson Alexander

Hi Liz,

We appreciate your kind words about your experience with Robert Cattanach. It's wonderful to hear that he was able to make the process of buying an apartment less stressful and more straightforward for you. We are committed to providing our clients with a positive and supportive experience, and we are thrilled that Robert was able to meet your expectations.

Nelson Alexander

Beoordeeld met 5 van de 5 sterren

Kudos to my Rental Manager

My Rental Property Manager, Michael Rashoo provides a service I thought was long lost in terms of being so reliable in everything he says and does, is traditional in genuinely caring about his clients and can be relied on to get the job done.

I have more than one property that Michael looks after and I can honestly say after over 10 years, I have rarely had any major issues with tenants and services provided under Michael's care.

He is a credit to the Nelson Alexander brand and I can comfortably recommend him for any property management related work anyone would require.

20 november 2024
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Antwoord van Nelson Alexander

Hi Robert and Nancy,

Thank you for your kind words and for taking the time to share your positive experience. We are delighted to hear that you have been so satisfied with the service you have received from Michael. It is truly rewarding to know that our team members are making a positive impact on our clients' lives. We appreciate your loyalty and trust in our company.

Nelson Alexander

Beoordeeld met 1 van de 5 sterren

Kinga Szwed in Keilor East was very…

Kinga Szwed in Keilor East was very rude to deal with. I do not recommend dealing with them at all for buying or selling. Very rude and abrupt.

6 november 2024
Review zonder uitnodiging
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Antwoord van Nelson Alexander

Dear "Private Person",

We have discussed your recent feedback with the team, and it has been brought to our attention that the conversation you had with your Property Manager was somewhat difficult. Specifically, it appears that you were unresponsive when she attempted to discuss your outstanding rent payments and a recent rent increase that had been issued.

As Property Managers, it is Kinga's responsibility to ensure that tenants fulfill their obligations, including timely rent payments. She was simply trying to address these matters with you. Kinga is a highly experienced professional, and her communication with all clients is consistently clear and respectful.

We kindly ask that you approach future communications with your Property Manager in the same respectful manner you would expect in return.

Thank you for your understanding.

Sincerely,
Nelson Alexander

Beoordeeld met 5 van de 5 sterren

Excellent communication, easy and a fabulous result

Nelson Alexander were very easy to sell my house with. They gave me great advice prior to the campaign, and on auction day. Anthony was a great communicator, updating me regularly both on the phone and email. If I were to sell again - I'd use him!

26 oktober 2024
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Antwoord van Nelson Alexander

Hi Anna,

We appreciate your kind words and are thrilled to hear about your positive experience selling your home. We strive to provide our clients with exceptional service and guidance throughout the entire process. It's wonderful to know that Anthony's communication and expertise were valuable to you.

Nelson Alexander

Beoordeeld met 5 van de 5 sterren

Paul Spirli

Paul Spirli, Nelson Alexander North Carlton Office, is a professional and passionate Agent who managed the recent campaign for the sale of our apartment in Coburg and dealt with all interested Buyers.
He attended the Opens on time looking pristine and followed up all enquiries and kept us, the Vendors, fully informed as to interest following through to the successful sale which only saw the property on the market for several weeks. Paul works with his Colleague, Janine Ballantyne, and they make a great Team. I would not hesitate using them again.

15 november 2024
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Antwoord van Nelson Alexander

Hi Helen and Bob,

Thank you for your kind words. We are delighted to hear that you had a positive experience with our agent and that you were impressed with their professionalism and dedication. We are proud of our team and strive to provide exceptional service to all our clients.

Nelson Alexander

Beoordeeld met 5 van de 5 sterren

Stellar experience

Working with Angus was an absolute pleasure. In an industry that is often plagued with problematic stereotypes - Angus and his team were the exception. From the beginning of our conversation, he managed everything and coordinated between various parties to ensure that everything hummed along seamlessly. We trusted him completely with our biggest and most important asset and sale of our property. He kept us up to date at every step and empowered us to make the right choices. I would highly recommend Angus and his team to those looking for an experience of mutual respect and peace of mind.

13 november 2024
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Antwoord van Nelson Alexander

Hi Tina,

Thank you for your kind words. We're so glad to hear that you had a positive experience working with Angus and his team. We strive to provide our clients with the highest level of service and it's rewarding to hear that we were able to meet your expectations.

Nelson Alexander

Beoordeeld met 5 van de 5 sterren

Easy first home buy

Georgia was fantastic from beginning to end, guiding me - a novice in this area - with clarity and patience. She was always very responsive and displayed a very high level of professionalism. Could not have asked got more! Thanks again, Georgia

12 november 2024
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Antwoord van Nelson Alexander

Hi Alastair,

We are thrilled to hear about your positive experience with Georgia. Her dedication to providing clear and patient guidance is truly appreciated. We strive to ensure our customers receive the best possible service, and it's wonderful to know that Georgia exceeded your expectations.

Nelson Alexander

Beoordeeld met 5 van de 5 sterren

We purchased a property in Ascot vale…

We purchased a property in Ascot vale and moved in yesterday. From the beginning to end of our journey purchasing this property was very smooth and easy because agent David Mogford at Ascot vale provided such an excellent service to us. He shown us highly professional services can’t ask more.
Thank you David!

18 september 2024
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Antwoord van Nelson Alexander

Hi David and Yvonne,

We are so pleased to hear about your positive experience purchasing your property in Ascot Vale. It's wonderful to know that David provided such exceptional service throughout the process, making it smooth and easy for you. We appreciate your kind words and are delighted that you are happy with your new home.

Nelson Alexander

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