Neptune - Chesham Reviews 

Sarah in the Chesham branch took time and care to listen to our requirements and preferences and to steer us towards our goal, without there being any pressure. Thank you for your advice and patience!

Very helpful staff member dealt with my order. Very pleased with my table.

It was good , but struggled with delivery people they didn’t ring I had to chase then wait a long time . Also got charged double for my cabinet handles £800 instead of £400 and only got invoiced for half . Staff are lovely but whole experience needs to be slicker at those prices I’m afraid .

Excellent service

Easy to order online, you know with Neptune you can trust it will be as it looks on the website and great quality - also quick delivery.

Great quality products and super nice staff.

Very helpful, efficient staff (in store and delivery) and great quality garden table.

A beautiful piece of furniture we know will last a lifetime time and the delivery was perfect, the guys very helpfully put it in place for me, put it together and took away all of the rubbish. A wonderful experience.

Just had fantastic service from Laura.
She listened, sorted me out swiftly and I have a new side table coming. Excellent job.
Previously I had called 3 other stores and whilst they did nothing wrong / they didn't offer to supply the table and arrange for me to collect it locally to save delivery cost as I live near head office - thank you Laura you deserved my business 💕

Very helpful & welcoming in your Chesham store by all staff members which makes one very happy customer:)
Thankyou for all our amazing luxury paints purchased in store .

We checked out the cushions in store, bought one to check if it worked with the new decor. THe cushions were a great match and we bought another 5 which arrived within a few days. Great quality

Very helpful service in the shop and on delivery. I’m delighted with my table - it looks great!

My favorite store, I could come here every day ❤️

I visited Neptune today with my eldest daughter and doggy Heidi 🐶! We were served by lovely shop attendants and even managed to grab some fantastic Christmas bargains to boot! Even Heidi got a treat! Lovely experience

This is such a lovely store and the team are so accommodating - I stopped by over Christmas, desperate to pick up a specific decoration and with none left on the shop floor, the cashier went off scouring their in-store decorated trees to find one for me. A+ service.

Our new bar stools look great in the kitchen - and are so comfortable! Great support from the team at Chesham - and delivery was quick (next day but one - impressive!). Patsy was really helpful in sorting the delivery - thank you!

The service is always excellent. Warm welcome and very helpful in every way.

I think you need to advertise more I live in Chorleywood have taken lots of people to Chesham as they did not know it was there

I absolutely love this shop! It’s my special me time, where I am surrounded by beautiful things and positive energy. The staff are so helpful. They never try to up-sell but leave the furniture and accessories to sell themselves which isn’t difficult as the quality is fabulous. It may seem expensive but when you buy season after season you see how they blend products and colour schemes so that everything always feels in vogue. I recommend Chesham to my friends as I feel it has the friendliest staff and fabulous displays.

We have been delighted with our Neptune kitchen. Every step of the way from initial planning and design to installation has been done to the highest standards. Any questions or concerns we might have were addressed immediately. Everyone we dealt with was pleasant, helpful and attentive. The final outcome is our dream kitchen.