We recently had a kitchen and utility room designed and built by Neptune. Matt Sowerby designed us a beautiful kitchen - he had lots of good ideas and some great suggestions and tips. There were a... Toon meer
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Lees wat reviewers zeggen
5* Service Popped into Neptune Chesham on recommendation this weekend and what a treat! Gorgeous store, perfect ambiance and the staff were so friendly despite being very busy. Jo especially went out... Toon meer
Bedrijf heeft geantwoord
Always a fabulous service from Chesham Neptune. A big thank you especially to Emily who created a wonderful presentation for my home & made myself & my 3yr old daughter feel very welcome! She is an... Toon meer
We visited the Chesham show room which had the differed ranges of kitchens on display which we found very useful. We selected a Neptune kitchen as we liked the idea of the life time guarantee. Also we... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Meubelwinkel
- ook in
- Binnenhuisarchitect
- Kookwinkel
- Meubelaccessoires
- Tuinmeubilairwinkel
- Woonkamermeubilairwinkel
Over Neptune - Chesham
Geschreven door het bedrijf
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Contactgegevens
Canada Mill, Amersham Road, HP5 1NG, Chesham, Buckinghamshire, Verenigd Koninkrijk
- 01494 398472
4,6
Uitstekend
301 reviews
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Great customer service searching for…
Great customer service searching for all sorts from stock room!
13 maart 2025
Review zonder uitnodiging
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Always a pleasure…
Always a pleasure to shop at Neptune (Chesham). Staff are extremely helpful and friendly, no matter how small your purchase.
5 maart 2025
Antwoord van Neptune - Chesham
Thank you so much for your kind words – it really means a lot to us. We believe that every visit and every purchase, big or small, should feel special, so we're delighted to hear that you’ve felt well looked after each time.
It’s always a pleasure to welcome you to Neptune Chesham, and we look forward to seeing you again soon.
Warmest regards,
The Neptune Chesham Team
Great store and Marilyn was so helpful!
We spent some time in the store looking for furniture and bedding and had the pleasure of Marilyn who helped us and offered assistance with our purchase - very helpful and will definitely be back!
22 februari 2025
Review zonder uitnodiging
Very helpful staff in branch
Very helpful staff in branch. Purchased Wycombe bench. Good quality. Delivery team were really good. Kept in touch all the way.
7 februari 2025
Antwoord van Neptune - Chesham
Thank you for your kind review. Our staff are thrilled to receive your positive feedback.
Over the past few months we have been…
Over the past few months we have been using Neptune (Chesham) to help furnish our new home. We have been very impressed not only with the quality of the items we have ordered, but also by the level of customer service we have received in store by our contact Laura Myatt. Delivery and installation was also first class! Can’t speak highly enough of this store. Well done and thank you for all your help!
31 januari 2025
Review zonder uitnodiging
Antwoord van Neptune - Chesham
Good Afternoon,
Thankyou for taking the time to leave such a lovely review, we really appreciate it, we're glad that you were happy with the service you received in store by our manager Laura. She will be delighted to see this review. We hope to see you again soon.
Kind Regards,
Neptune Chesham
Kitchen
I have always yearned for a Neptune kitchen and when we got planning permission to extend our cottage, we went straight to the Chesham showroom.
From start to finish we were looked after so well.
Rebecca really understood our design brief and brought it to life, James (our Project Manager) worked extremely well with our builder Mark and Glenn installed the kitchen seamlessly.
I could go on, suffice to say we are very happy and thrilled with our new kitchen.
22 januari 2025
Review zonder uitnodiging
Antwoord van Neptune - Chesham
Thank you so much for sharing your journey – we’re absolutely thrilled to hear how happy you are with your new kitchen. It’s always special to be part of a home transformation, and helping bring your vision to life has been a real pleasure for all of us here at Neptune Chesham.
Rebecca, James, and Glenn will be especially touched by your kind words – as will the rest of the team. It’s wonderful to know that the collaboration between everyone, including your builder Mark, helped make the whole process feel smooth and supported.
We hope your new kitchen brings you joy for many years to come, and we look forward to welcoming you back to Chesham whenever you’re ready for your next chapter.
Warmest wishes,
The Neptune Chesham Team
Service is always good here.
Service is always good here.
It was no exception but I felt it had lost a little of its ✨
18 december 2024
Antwoord van Neptune - Chesham
Good Morning Jane,
Thankyou for leaving this feedback. We're glad that you're happy with the service in store given. However it does sadden us that you feel as if the store has lost it's sparkle. Please visit us again so we can change your perspective on the store. Have a lovely day.
Neptune Chesham
Neptune Chesham undertook the design…
Neptune Chesham undertook the design and installation of a kitchen, study and utility room and were excellent at every stage. They worked seamlessly with our expert builder/project manager Simon Smith of Plumbsmith, Harpenden. Thanks to Rebecca, Fiona, Missie, James and Anthony at Neptune. Great job all!
4 maart 2024
Review zonder uitnodiging
Antwoord van Neptune - Chesham
Good Morning,
Thankyou for spending the time to write such a lovely review about your service you received when with us. We're so glad that you're happy with your new kitchen and we will pass on all of the kind words you have said in your review to the names mentioned. I'm sure they will be very happy to, to see this. We hope to see you again soon.
Neptune Chesham
Just been to Neptune in Chesham
Just been to Neptune in Chesham, again!
Served by our lovely Emily who has sold us so much over the years!
16 december 2024
Review zonder uitnodiging
Antwoord van Neptune - Chesham
Good Morning,
Thankyou for taking the time to write such a lovely review. We will pass this review on to Emily and we'd also like to thank you for being a loyal customer over the years and we look forwards to seeing you again soon.
Neptune Chesham
Christmas Wreath Making…
I went to the Christmas wreath making at Neptune Chesham and had the best time.
What a wonderful location for the session and we had the best time it was so festive, mince pies & drinks.
The hosts were knowledgeable and provided everything we needed for the session and you are made to feel so welcome.
I can’t wait for the next one.
7 december 2024
Review zonder uitnodiging
Antwoord van Neptune - Chesham
Hello Kate,
Thank you so much for taking the time to write a review. We are so happy to hear you enjoyed the wreath making event! Please do keep an eye on our Event Brite page for future. Have a lovely Christmas.
Chesham Team.
Wreath making!
A great time wreath making and bought a couple of beautiful Christmas decorations. Thank you!
7 december 2024
Review zonder uitnodiging
Antwoord van Neptune - Chesham
Thank you for leaving a review. Happy to hear you enjoyed your time at the wreath making. Have a lovely Christmas.
Chesham Team
Christmas Wreath Making
Wreath Making- we had a great morning constructing the wreaths with expert tuition and help if needed. Super quality items to design our individual wreaths with. It would have been nice to have had a voucher incentive to encourage purchase of some baubles or Christmas decorations afterwards either to add to the wreath or simply take home.
7 december 2024
Review zonder uitnodiging
Antwoord van Neptune - Chesham
Hello Jackie, Thank you for leaving such a lovely review about our Wreath making event, please do keep an eye on event brite for future. Thank you for your feedback regarding incentives we will definitely have a look in to this for next time. Have a lovely Christmas!
Chesham Team
Such a lovely shop to visit
Such a lovely shop to visit, absolutely gorgeous.
Sarah and her colleague were wonderful.
Thank you very much
5 december 2024
Review zonder uitnodiging
Antwoord van Neptune - Chesham
Thank you so much for your review Mark, I will share your kind words with Sarah. Please visit us again soon!
Chesham Team
Winter Recipe making
I attended Winter Recipe naking with Becky Wilkinson and it was utterly devine. The festive atmosphere, lovely prosecco and delicious food were such at .
treat.
19 november 2024
Review zonder uitnodiging
Antwoord van Neptune - Chesham
Thank you Carly for your kind review! We are so happy to hear you enjoyed the event! Please keep an eye on our Instagram and event brite for future!
Chesham Team
High quality beautiful furniture
High quality beautiful furniture -
would love to buy everything. So far two rugs which are lovely.
Very helpful and efficient staff.
21 november 2024
Review zonder uitnodiging
Antwoord van Neptune - Chesham
Hello Katy,
Thank you for leaving a review. We are glad to hear that you are loving your new rugs! Please do come in again soon.
Chesham Team
Went to a fabulous cookery…
Went to a fabulous cookery demonstration this morning by Becky Wilkinson. The whole morning was wonderful- from the genuinely warm welcome from all the Chesham Neptune store staff (as always in this branch) to the delicious food prepared by Becky and shared with us all. Another Neptune triumph. Thank you Chesham Neptune!
21 november 2024
Review zonder uitnodiging
Antwoord van Neptune - Chesham
Hello Jane,
Thank you so much for leaving such a lovely review! Becky does always make the most amazing food and look out on event brite for any future visits, would be lovely to see you again!
Chesham Team
Helpful staff
My husband and I visited the Chesham branch last Friday. The moment we stepped into the shop, we were welcomed by the delicious aroma, beautiful festival display, and mostly importantly, the very diligent service of the staff. Laura, Missie and Katie have tried back-and-forth to make our complicated order organised in the best way possible. Thank you ladies for making our visit such an enjoyable experience!🌹
15 november 2024
Review zonder uitnodiging
Antwoord van Neptune - Chesham
Hello Su!
Thank you so much for taking the time to leave us such a kind review! I will be sure to share your review with Missie, Laura and Katie they will be really appreciative of this! Please do come and visit us again soon.
Chesham Team
The store and staff make shopping and…
The store and staff make shopping and purchasing a lovely experience. It does not matter if you are purchasing something small or large you receive the same level of customer service and attention. Recently purchased from store and home delivery, service and communication spot on. Thank you !
14 november 2024
Review zonder uitnodiging
Beautiful store
I absolutely love this store. It’s a gorgeous building. It always smells amazing when you walk in and it feels so homely! The furniture is such beautiful quality and the staff are always friendly, helpful and more than happy to help/ answer any questions! Highly recommend!
Laura p
10 november 2024
Review zonder uitnodiging
Antwoord van Neptune - Chesham
Hello Laura,
Thank you so much for your kind words and we are so happy to hear that you enjoy coming to the Chesham store.
Chesham Team
Always love coming into store
Always love coming into store! Katie was so very helpful - will be back again soon no doubt!
9 november 2024
Review zonder uitnodiging
Antwoord van Neptune - Chesham
Hello Arashdeep,
Thank you so much for leaving a review. We will be sure to pass this onto Katie.
Chesham Team
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