Netmatters Ltd Reviews 

The digital marketing, web design and IT support teams are all very friendly, approachable and knowledgeable. They are very detailed and specific about the projects you work with them on and will always be honest about whether or not it is something that they can assist you with.

We find the online task portal a very useful tool to help keep track of packages we have running with the team and are very happy with the website, SEO and IT services they currently offer us.

We would not hesitate to recommend Netmatters to anyone, they are always looking for new ways to improve on our services and are fantastic at building bespoke systems, like our online booking in service for suit repairs and alterations, that fit your business perfectly.

I arrived at work at 6.50am got everything ready, I rang and spoke to a young lady, who was understanding and created this at 7.30am.

Task ID: 2182286
Contact Name: Mark Chapman
Task Title: Set y
Date Created: 03/Aug/2020
Assigned To: S*** B*****
SLA Critical: Critical tasks to be attended to within 1 working hour of being reported

I sat waiting till 10am, had rang 3 times and then gave up, and went home.
The task still needs doing, but as I work remotely and had to make a special journey, I can ill afford to sit wasting time waiting hours for their help, I was promised I would get in 1 hour.
Finally was contacted at 16:56 via email, even though I had given, landline and mobile numbers.

This has now been satisfactorily dealt with by Netmatters.

Netmatters installed a new 3CX phone system for us in March 2020 just before Lockdown. The flexibility of the new system has meant that all staff whether at home or in the office have been able to use the system as if they were in the office, meaning it has been straightforward to maintain all lines of communication with our clients throughout the last 4 months. Features such as group calls have also worked well to ensure all staff can to talk to each other on a daily conference call to keep the 'Team Ethos' in place throughout lockdown. Highly recommended.

The team at NetMatters have been great with helping us improve our website, SEO, page rankings and we are continuing to work with them as the results speak for themselves.

Netmatters have recently helped our company move our phone system to the 3CX platform. Their customer service has been excellent with polite, prompt replies at all times. They have been a pleasure to work with.

Netmatters have proved to be excellent for our business. They are always at the end of a phone and have streamlined our business processes. I highly recommend giving them a call.

I have been working with Netmatters for a number of months for our digital marketing, including a refresh of our website and have received nothing but the highest quality service and professionalism.
I’d like to especially thank Jim and Lewie – they have been very supportive in answering any questions I’ve had and couldn't be more helpful. I would not hesitate to recommend Netmatters to anyone looking for digital marketing and web design.

My dealings with Lewie and Jim at Netmatters have always been very positive and their creative thinking and flexibility ensures quality results from every task or project I have given them. It is so refreshing to be able to speak openly about ideas and for them to find a solution in a quick and professional manner, and I wouldn’t hesitate to recommend their services and Netmatters to others.

Exceptional customer / client care. They really know how to transform your business online and help you on a journey to a far brighter future. A huge thank you to Netmatters. Thank you for what you are doing for our business.

We have worked with Netmatters for a couple of years now & the work they have done for us has been great! We have had so many more leads come through our website since they have updated it and made it much better. Our new shop on the page has created many more sales which we are very impressed about!

Highly recommend!

Just a line to say thank you again for putting together such a great looking presentation within an incredibly short timeframe.

The conference went well, my section was well received and the quality of the graphics and handout have hopefully served to underline our professionalism to a number of key decision makers in the room.

We have been working with Netmatters for a number of years for our digital marketing, including a refresh of our website and have received nothing but the highest quality service and professionalism. Particular praise has to go to Jim Palmer - he is always on hand to answer any digital marketing technical questions and couldn't be more helpful.

We've been working with Netmatters for a number of months now on our SEO, digital and web development and they've been nothing but helpful, responsive and producing really great results for us, far beyond what we had expected. The team are always on hand to speak to and explain any queries and always do their best to find a solution to any problems. I wouldn't hesitate to recommend them to anyone looking for help on their digital and web work.

I have been using Netmatters for a number of years in relation to my website and more recently IT. My website was designed entirely by the team who radiate a nothing is too much trouble attitude to my every request, which has concluded with a product I am extremely proud to have my company name on. IT are always there to solve or advise for whatever technical issues the day decides to throw at me. In conclusion I wouldn’t take my business anywhere else.

I have worked with Netmatters since the inception of my business 6 years ago. When starting out on the journey of running your own business it is important to choose partners that you can trust. My account manager Sam, ably helped by, James and Simon, have helped us develop a system that delivers on the ideas that I had in my head, but also influenced by the expertise that they have in a field that we are not experts in. The guidance we have received from the team at Netmatters has enabled us to do what we do well, leaving the development of our system to those who do that well. I whole heartedly recommend Netmatters