Nireeka Reviews 

I am writing to say the reply Nireeka gave is in fact incorrect. It is down to the company to arrange the delivery from there so called base in mainland Spain. A customer cannot arrange the import of an electric cycle. Tenerife has very strict import regulations. I gave Azar 2 names that she could get in contact with to arrange this import. But the fact is they cannot get the bike imported to Tenerife. They will not allow it. So they have decided to keep my 3700 euros and the bike which is daylight robbery.

I leave emails and the replies come back later than I expect, Most recently sent an initial e-mail and a 2nd e-mail about ordering a front wheel disc and I have not heard back from you, your responses are slow sorry. Can't remember the exact date

This is the best e-bike I have ever owned and I have owned a few.

I’ve been a long-term owner of the Revenant, having purchased the 10th bike in the initial build. While its appearance, speed, and overall build quality are impressive, my experience over 2–3 years has been disappointing. The reliability and quality of the components, controller, and motor are poor, and the service provided has been questionable at best.

Owning this bike has proven to be costly, with over $1,000 USD spent on parts and service—made worse by additional tariff costs—yet I’ve received little to no support from the brand. Despite the bike’s sleek look and performance, the ongoing expense and lack of dependable assistance have left me with regret for my purchase and this brand overall.

No complaints.. Jack treated me really well with my Spectrix Plus build. It’s an amazing beautifully designed ebike, with the 1800wh battery and gear set it’s really fast with plenty enough range to do whatever you need. I got the metallic red and it has a strong, durable paint work that looks great. Always a quick kind customer service response very pleased with my experience and would order again.

Excellent customer service & response time provided throughout the build/buy/ receipt.

minor shipping issues:
Multiple boxes/shipment also held up by customs & tariff fees
Strongly recommend upgrading the tires.
This was one of few available upgrades i did not request because i plan to ride mostly on bike paths, street shoulders and didnt think i needed HD variety .
However, i got a flat rear tire after my 2nd ride - Thankfully it was a very small piece of steel - looked about like a broken off half of a staple (regular old office paper stapler staple) - i was unaware 'til i got back home and tire seemed 'low on air' - by the next morning it was totally flat.
I've since installed HD tires and inner tubes - no issues *slightly heavier tho
QC:
-wired in headlight was routed incorrectly and no accessible quick connection so need to remove fork 'headset' or disassemble light fixture (lens) to feed between fork and frame
-some components not really up to the standard Nireeka should insist upon *
*seat post clamp - threaded rod snapped

Bike is beautiful, rides smooth ** would be nice if it offered a kickstand...

Speed is as advertised: (naturally i wish it was faster, but...)
- 28mph, throttle only
- 42mph, throttle, pedal assist and peddling as fast as i could (1/4 mile stretch 'flat' asphalt path)

Keep up the good work Nireeka Team!

I ordered my Nireeka Homie on the Indiegogo crowd funding site on 2/26/2018 and received it 12/4/2019. I had reservations and concerns about repeated delays but was excited when the bike finally was delivered. Then reality set in as I learned that the ECU did not fully function as promised and things on the bike easily broke or simply didn't work as promised. The kick stand barely supported the bike and it fell over breaking one of the rear radar sensors. The broken radar sensor wasn't a big issue since the ECU that was provided didn't function, to my disappointment, with the radar sensors. And once I received my Homie I discovered that Nireeka customer service was a major disappointment. Today is 7/17/26 and I'm still waiting for the promised ECU. I also learned that the Homie has been discontinued which may explain why my waiting for the ECU is futile. What began as excitement for the promise of what I expected to be a great purchase has evolved into a major disappointment. I recommend caution when considering purchasing anything from Nireeka.

YouTube channel Trail & Error North for full video

It has been a year and the customer hasn't received delivery nor a refund!

Reply to Nireeka: No, this wasn't a crowdfunding order.

More like...what went right?.,made two payments before receiving to bike....it took almost 3.5 months to get the frame and one wheel...payed tariffs, received the front wheel 3 weeks later payed tariffs for that also...besides the 399 shipping fee..in total was about 600 for shipping..packaging was a mess luckily I think I received everything..no manual, on top of that its not working right..motor is slipping not sure what to do about that.
Such neat looking bikes, such a disappointment 😞

I purchased my Nireeka Prime from the website around 5 years ago. I wanted the bike in a gloss black. They sent the bike to me in Mat black. I complained about it and they told me it was popular I wasn’t happy about that seems the purchase was more important rather than customer satisfaction.

I asked about whether there a larger frame size as they only had only size. They told me they only had one size nothing about additional sizes or anything coming.

After purchasing the bike weeks later they said they had another size 19 inch frame but failed to tell me this when I asked as I would have awaited.

The is nice but I noticed riding it the stand keep coming loose which meant in order to tighten the bolt and nut you need to drop the motor to access the blot.

I did this but the bolt kept on coming loose in the end the blot damaged the frame as it continued.

I spoke to Nireeka about it and they had the cheek to tell me I was miss using the stand?

As the stand is to keep the bike up in position as I never sat on the bike with the stand, it’s unclear to me how you can miss use a stand so they took no accountability for the poor assembly.

The customer service isn’t very good the website can be problematic. The bike is powerful but you will find issues to resolve.

The motor eats the cassettes so I’m changing them every 2 to 3 months.

The battery discharge cable? I needed an upgraded discharge cable as I believe the first cable was faulty or poor in design as the forks have pushed back due to battery installation.

Be careful with that and try not to keep taking the battery in and out a lot or be extra careful installing as I have found.

I asked them for an upgraded part they said they didn’t have I got fed up and let the bike just sit doing nothing as I wasn’t happy about their response.

After 2 years I decided to order the discharge cable and when I received the cable it was upgraded.

I find the staff can be rude and dismissive in areas of accountability at times when it mattered which would vary according to who you’re talking to but the women are nice.

The frame doesn’t look like it’s going to last forever. As mine is damaged from the stand. They say the frame warranty is for life.

We will see if I can get another frame the 19inch and see what they say? I bet they will give me issues or terms and conditions as to why I can’t get a new one as my trust for them isn’t 100%

When the bike arrived the pedals were 2 left instead of left and right pedal so I couldn't ride the bike.

I regret ordering bike. Company is extremely deceptive about delivery and customer support is non existent. Ordered in December, April delivery date. Delayed to May, delayed to July. Now fighting to cancel order, waste of half year save yourself trouble and find better option.

I ordered and payed for a bicycle in April 2025. It hasn't arrived yet.
I don't know how many times I have Witten to costumer service about why I don't get my bicycle or money back. They answer really slow or not at all.
I am not sure if this company actually exists. I can't recommend this company at all. I waisted my time and money for nothing.

I have both the revenant and the Nyx ebikes and both are fantastic I love everything about them. The build quality is great. I have pre ordered the Spectrx too as I have no doubt Nireeka will have made another beautiful bike. Have to knock down a star though as the communication on the indiegogo campaign page has been very poor and people ignored daily with timescale promises consistently broken. However I can not wait to get my hands on the new Spectrx when it finally gets here.

Hello, I’m 64 and I’m from Poland. I first heard about the NIREEKA bike on internet, June 2025. I saw the SPECTRX FAT bike on photos and videos and ……... love it at first sight. Frame shape, design, fat tires, tires size, suspension, equipment, drive, all what I felt in love at once. I started dreaming about it. I simulated in-store shopping to see the final price. Yes, just to satisfy my curiosity. Unfortunately, it was high, very high. Common sense told me to postpone this topic until the indefinite future. As I have left on NEREEKA web store uncompleted shopping order in the basket. On October 2025 I have received from NIREEKA general email with offered discount 50% for the bike (not equipment). Wow! Most probably email was directed to many customers who visited or were interested any of NIREEKA,s bike. I visited the online store again. I went through the configuration process step by step and chose the final version. I chose the basket, but the system did not allow me to shop, as delivery to any European country was not possible. Then I have decided to write an email to NIREEKA about way of delivery to The Netherlands. Very soon I have received confirmation from Azar that delivery is possible, just need to place an order. That time and now, never was possible to do order via web store. Web site was not working. On January 2026 I have returned and commenced serious discussion with NIREEKA about possibility to buy SPECTRX FAT. I had many, many doubts about shopping, especially after reading many, mostly negative, posts. Also, for me was suspicious that last time were no new movies on You Tube. Latest were from a many months ago, then nothing. Totally quiet. They are selling thousands of bikes and no information’s on network. How is it possible? Should I got red light to stop this offer at this moment? Maybe, but I didn’t. I have sent email to NIREEKA TEAM with many detailed questions. I have received very valuable reply, this time from Jack with polite answer to all of them.

Next conversation by email was with Andrew. I have sent, much more, and many a very detailed questions about bike, warranty, extra equipment configuration, custom and supply. For each I have received more than satisfactory answer. Additionally, Andrew, proof me that NIREEKA is serious company and assured a delivery date, June 4th 2026. NIREEKA requested a 40% prepayment as part of contract. All discussion was via email only, as web store order process was still not working. Total price for the bike was agreed, including shipping. Final price is huge, but I think worth the money. Could be higher, but I excluded: ABS front brake, Maxxis tires, bigger battery, faster charger, comfort saddle and remotely adjustable fork. I decided that this would not be required and that it would not significantly affect the usability of my bike. Also, some parts can be changed/upgraded any time in the future. Considering all the negative information’s on the Internet and the very positive approach from NIREEKA, I decided to give full trust the bicycle manufacturer. Somehow based on received information and way of received answers I was going to trust them. Did I do the right thing? I don't know. Time and NIREKAS’s honours will answer.
2026 A took man's decision, I transferred money by VISA card on January 28th, because it was not possible to pay via Pay-Pal. Was also possibility to pay by Klarna. I took a big risk, but on the other hand I fully trusted NIREEKA because I was sure that I did agreement with a serious Team.
After placing the order, I received a thank you email from the NIREEKA’s CEO.
From that day on I have been waiting for my order. Almost half the time has passed. On March 19th 2026, I have sent email to NIREEKA with request to update me about order status – as they promised. Reply come after a really very short time with information that frame is in production process. The response is very positive. No person signature who sends answer was under email. But hope come back, and became stronger than before. To stay up to date, simply I need to subscribe to the NIREEKA from the website. That’s what I will do.

To be continued....

Quality bike, fast , big torque , cool design
Fast shipping, good price 👍🏼

Bike payment was charged 6 weeks before shipping.
took two months to arrive
Shipping was late. Derailer didnt work and they will not respond to request to fix.
Bike is nice but I would not suggest buying from this company.

From the beginning customer support was exceptional. They respond quickly to emails and provide results. Shipping arrived as expected and minor assembly was a breeze. I bought the Nireeka Prime S with the upgraded motor and I love it. Plenty of hill climbing power and smooth pedal assist. Thank you Nireeka!

I bought my Mega 1500 a few years ago and it’s been a great bike. I had a couple small issues, but customer service helped me fast. Delivery took a bit longer, but everything worked out.

Now I’ve ordered the Spectr, and the support team was super helpful again, with flexible payment options. Very happy with Nireeka

After initially sharing negative feedback due to the confusion and delays I experienced during the shipping process, I want to update my review to fairly reflect what happened afterward.

Once several issues —which were outside of Nireeka’s control and mainly related to third-party logistics— were clearly explained to me, I was able to truly see the heart and genuine intention of this company. The transparency, dedication, and goodwill shown by their customer service team, especially Younes, made it clear that Nireeka truly cares about its customers.

Their thorough explanations, constant follow-up, and personal effort to ensure my order moved forward gave me full confidence that they value not only their products but also the overall customer experience. I can now say that I’ve witnessed the seriousness and commitment of the Nireeka family, and I’m confident that the product will reflect the same level of care I received during our clarifying conversations.

I sincerely appreciate the attention, professionalism, and genuine concern they demonstrated, and I’m glad to correct my review to acknowledge their authentic dedication.

Nireeka and I had to work thru the tariff issues which were very complex. Fit and finish of the bike are excellent. It rides smooth and accelerates really quickly when using the throttle. I'm a 250lb guy on their Mega with the 750 watt motor as in WA State that's the biggest legal motor for bike trails...paved or unpaved.
I measured the bike wrong when ordering and it was too tall for me and getting off the bike requires I remove the seat post before swinging my legs up to dismount...even with high soled shoes.
The bike I ordered had the headlite integrated into the handlebar which gave the bike a high tech streamlined look. The bike I received had the headlight bolted to the front fender like a RAD bike erector set add on which I hate and really detracts from the bike's sleek look. No one at Nireeka ever mentioned to me that "some of" the Megas don't come with the handlebar flush mounted headlite.