Nolettinggo Reviews 

158
•
TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Terrible company, scammers. They take extra money from landlords to write fake damages on the reports. On top of many incidents, they claimed the door of a dishwasher was missing, when in the ac... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’ve been working with No Letting Go Ealing since July, and Mary and Mark have been fantastic. They are friendly, professional and always quick to respond. They are incredibly accommodating, partic... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We've commissioned 2 inventory inspections with Nolettinggo so far and are the process of arranging 4 more. I've been very impressed with their service to date. I have found them to be extremely respo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Abby was lovely to work with, managed to fit me in last minute despite her busy schedule. To my surprise they did an amazing job of noting every single detail. This will come in very handy for the fin... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Eigendomsbeheerder

Geschreven door het bedrijf

We offer Property inventory management services. Conducting inventory pre-tenancy check-ins,check-outs, mid-tenancy inspections, and more. As an independent and unbiased professional reporting service, our reports stand up to scrutiny and protect you in case of disputes


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

158 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,9

Alle reviews

(158)

51 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I recently used No Letting Go…

I recently used No Letting Go Walthamstow and was incredibly impressed, especially with the service provided by Harriet. From start to finish, her customer care was exceptional. She was friendly, professional, and made the entire process feel smooth and stress-free.

What really stood out was her attention to detail. Harriet picked up on things I would have completely missed, ensuring that the inventory report was thorough, accurate, and clearly presented. It’s rare to come across someone who takes such pride in their work, and her diligence gave me full confidence in the final report.

Overall, an excellent experience. Harriet is a real asset to the company, and I wouldn’t hesitate to recommend their services to others.

1 december 2025
Review zonder uitnodiging
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Antwoord van Nolettinggo

Hi Charlotte,
Thank you so much for your 5 star review, and your recommendation. We will ensure your comments are passed to Harriet, who will be delighted!

Beoordeeld met 1 van de 5 sterren

Rude and inhuman

Dealing with bureaucratic managers who have no ability to talk to human beings marrred what was a reasonably good agency experience. West Berkshire No Letting Go would benefit from employing people who know how to deal with people not just paperwork and rules!

8 december 2025
Review zonder uitnodiging
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Antwoord van Nolettinggo

Hi Caz, im very sorry to hear this. Could you send me an email so i can understand what occurred, and enable me to investigate. Thanks.
justinetomlinson@nolettinggo.co.uk

Beoordeeld met 5 van de 5 sterren

NLG Warwick and Greenwich

Had NLG Warwick do a job, as I normally use Greenwich for the southern properties. Couldn’t see a difference between to two at all. Exceptional service, before, during and after. Well done and will be in touch again for more reports that need doing.

1 november 2025
Review zonder uitnodiging
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Antwoord van Nolettinggo

Hi Avtar,
Thank you for your 5 star review, we are delighted to hear both offices have delivered exceptional service for you from start to finish. Thank you for your continued support.

Beoordeeld met 5 van de 5 sterren

Honestly highly recommend Rachel Becky…

Honestly highly recommend Rachel Becky and the team at NoLettingGo Warwick , always happy to switch yo or arrange last minute reports for us !! Thanks so much ladies !!!

4 december 2025
Review zonder uitnodiging
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Antwoord van Nolettinggo

Hi Charlotte, thanks so much for the 5 star review.
We really appreciate the feedback and of course your continued business.

Beoordeeld met 5 van de 5 sterren

Great service and experience

We've had an excellent experience with No Letting Go’s Warwick branch. The team is incredibly organised and efficient, making the entire process smooth from start to finish. Their attention to detail is outstanding — nothing is overlooked, and their thorough approach gives real confidence that everything is being handled professionally.
A special mention goes to Rach and Becky, who have been fantastic throughout. They’re friendly, reliable, and consistently go above and beyond to help. Their communication is clear and timely, and they make the whole service feel effortless.
Highly recommended for anyone looking for a dependable, detail-focused inventory service.

3 december 2025
Review zonder uitnodiging
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Antwoord van Nolettinggo

Thank you for taking the time to leave such great feedback - and thank you for your continued business, we really do appreciate it!

Beoordeeld met 5 van de 5 sterren

Absolutely AMAZING service from Rachel…

Absolutely AMAZING service from Rachel and Becky at No Letting Go Warwick. Both are super professional, approachable, reliable and they go above and beyond to make all checkouts, updates and inventories run smoothly. Nothing is too much trouble, accommodating appointments which sometimes are last minute. Would not use anyone else. Highly recommend using them. 5*****

2 december 2025
Review zonder uitnodiging
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Antwoord van Nolettinggo

Thank you for your recommendation! Our assessors work hard to deliver a great service and are really boosted by positive feedback. Many thanks for your continued support.

Beoordeeld met 5 van de 5 sterren

I have been a landlord for 20 years

I have been a landlord for over 20 years and appreciated the expertise of Rachel and her team turning around a quick condition report before my new tenants moved in.

2 december 2025
Review zonder uitnodiging
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Antwoord van Nolettinggo

Hi Matthew, thank you for the great feedback, we really do appreciate it.

Beoordeeld met 5 van de 5 sterren

Great experience

I had a great experience working with the Greenwich office. Their team was organised, efficient, and reliable. Shewana managed things with great attention to detail and maintained clear communication throughout the entire process.

27 november 2025
Review zonder uitnodiging
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Antwoord van Nolettinggo

Dear Wynne,
Thanks so much for your 5 star review. The Greenwich team work hard to deliver an effective service for their clients, so it is great to receive positive feedback. Many thanks for your business.

Beoordeeld met 5 van de 5 sterren

Excellent service

As professional landlords we've used No Letting Go, Ealing for all our inventories, check ins and check outs for a number of years. We are continuously impressed with their professionalism and thoroughness, and would highly recommend them.

18 november 2025
Review zonder uitnodiging
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Antwoord van Nolettinggo

Hi Guy - many thanks for the great review. The Ealing office are delighted and thank you for your continued business.

Beoordeeld met 5 van de 5 sterren

A well illustrated unambiguous eixt-inventory.

The exit-inventory carried out by Nolettinggo is the best I've every recieved and I have been letting properties for over 30 years. The report is clearly laid out with plenty of photograps. The assessment of the defects in the property is presented in a table format, which allocates responsibility to landlord or tenant. The format used by Nolettinggo is unambiguous and means both tenant and landlord fully understand the report. I will definately be using Nolettinggo in future.

7 november 2025
Review zonder uitnodiging
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Antwoord van Nolettinggo

Hi Vanda,
Thank you so much for sharing your experience of No Letting Go reporting - we really appreciate it!
Thanks for using our service and we look forward to working with you again.

Beoordeeld met 5 van de 5 sterren

No Letting Go Brighton provide an…

No Letting Go Brighton provide an excellence service for our lettings company. At the moment, I have got them busy doing mid tenancy inspections but they also do inventories for us. I have been impressed with the accuracy of the reports, the quick turnaround and how they nothing phases them if I have questions about what's in the reports.

20 oktober 2025
Review zonder uitnodiging
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Antwoord van Nolettinggo

Hi Catherine, thank you for your review, its great to hear how pleased you are with the service. Many thanks for your continued business.

Beoordeeld met 1 van de 5 sterren

The only good thing about this company…

The only good thing about this company is that their employee, Alison, turned up!
The series of absolutely incompetent, dishonest and downright stupid behaviour that followed is far too lengthy to describe here.
The eventual report bore NO resemblance to the current home I asked them to make an inventory for, located in Bath. It quoted damages, furniture and many other items that don’t exist and although the inventory clerk took current photos, nobody took the care or had the intelligence to correlate the words with the photos. Even the corrected version was totally wrong! In the end I said I would do it myself and the company I used (who hired these folk) gave me a full refund. The first excuse was a “technical error” …

What bothers me most is how and from where did they get an old inventory on MY property? They plagiarised a previous inventory which is not only ethically questionable but illegal and breaches my personal data. This is NOT ok!

I’m still waiting for Nolettinggo to give an adequate explanation and it’s now one month. I see other negative reviews here among the better ones, but I think they’re a shower and I’ll never use them again. I strongly suggest you find an alternative. These guys certainly talk the talk but…you know the rest!!

18 september 2025
Review zonder uitnodiging
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Antwoord van Nolettinggo

Hi Alison, im very sorry to hear this. The assessor did encounter a technical issue, which is why we did not charge for the report. This is very unusual, and it should not have stopped the assessor from correcting the problem for you. If you email me I will provide a more detailed explanation that will provide some reassurance on your data. justinetomlinson@nolettinggo.co.uk. Apologies again for the stress this must have caused you.

Beoordeeld met 1 van de 5 sterren

Lied on Check Out Document

They performed the post-tenancy inspection at a house we lived at, and lied on the check-out document about us being present at the check-out inspection (we had moved our weeks prior).

10 oktober 2025
Review zonder uitnodiging
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Antwoord van Nolettinggo

Hi Aidan, I am sorry to hear this, and can understand why you would find this upsetting. However, I can reassure you that it would make very little material difference to the report itself, but if you can send me the address details i can get this corrected for you.

Many Thanks justinetomlinson@nolettinggo.co.uk

Beoordeeld met 5 van de 5 sterren

Ryan from the Crawley office - recommended

Ryan from the Crawley office recently helped us with an inventory and we were really pleased with it. His attention to detail was great and he produced the report quickly. Would definitely recommend.

4 oktober 2025
Review zonder uitnodiging
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Antwoord van Nolettinggo

Hi Simon, thank you so much for your review and recommendation. The assessors work hard to deliver accurate reports, so is very rewarding to receive such positive feedback. I'll make sure to pass your comments over to Ryan.
Many Thanks, Justine.

Beoordeeld met 5 van de 5 sterren

Reliable, professional, and easy to work with

We use No Letting Go for our property inspections, and they’ve been excellent. Booking is straightforward, communication is clear, and their inspectors are punctual, polite, and thorough. The reports land quickly, with clear photos and actions, which helps us keep on top of compliance and resident care. They’re flexible on short-notice appointments and proactive when issues crop up. Exactly what we need from a partner.
— Steve Gardner, Habodel Inspections Team

7 oktober 2025
Review zonder uitnodiging
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Antwoord van Nolettinggo

Dear Steve, many thanks for sharing your experience, we also value working with such a professional organisation like Habodel. Thank you for your business and continued support.
Kind Regards, Justine Tomlinson

Beoordeeld met 5 van de 5 sterren

We have used No Letting Go Walthamstow…

We have used No Letting Go Walthamstow for our inventories and check outs for many years and we are always very happy with the service provided by Harriet and the team.

15 augustus 2025
Review zonder uitnodiging
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Antwoord van Nolettinggo

Hi Ian, thank you for the 5 star review and its great to hear you are so pleased with the service.
Thanks for you business and I will pass your feedback to Harriet.

Best wishes, Justine.

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