Northgate Vehicle Hire - Runcorn Reviews 

41
TrustScore 5 uit 5

4,8

Daman Buildings, Picow Farm Road, WA7 4JB Runcorn, Cheshire, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My experience at Northgate was faultless. From the moment you arrive at the desk a gentleman named Lewis greets you and his knowledge and politeness is exceptional. I would definitely recommend this... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We’ve been using Northgate at Runcorn for the last four years and it’s honestly one of the best decisions we made. From the start, the whole team – both in the office and in the workshop – have been... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We used a hire vehicle after needing a major repair to be undertaken by the on-site mechanical repairs team. The team involved in the repairs cannot be recommended more highly. They completed the work... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have been dealing with the Runcorn Branch now for over 7 years with 2 different Companies, the service the is given is second to none! the whole team are extremely helpful and go the extra mil... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Busverhuurbedrijf

Informatie afkomstig van verschillende externe bronnen

With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk

Northgate Vehicle Hire

Geschreven door het bedrijf

Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.

Contactgegevens

  • Daman Buildings, Picow Farm Road, WA7 4JB, Runcorn, Cheshire, Verenigd Koninkrijk

  • 01928 590000

4,8

Uitstekend

TrustScore 5 uit 5

41 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(41)

1.618 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

My experience at Northgate was faultless. From the moment you arrive at the desk a gentleman named Lewis greets you and his knowledge and politeness is exceptional.
I would definitely recommend this company as the customer service is 100 %.

1 juli 2026
Review zonder uitnodiging
Logo Northgate Vehicle Hire - Runcorn

Antwoord van Northgate Vehicle Hire - Runcorn

Hi Jez, thank you so much for your fantastic review!

We're delighted to hear that your experience with Northgate was faultless from start to finish. It's especially wonderful to know that Lewis made such a positive impression with his knowledge, professionalism and friendly approach. We'll be sure to pass your kind words on to him – he'll really appreciate your feedback.

Thank you for your recommendation and for choosing Northgate. We look forward to welcoming you back again in the future!

Take care,
Imogen

Beoordeeld met 5 van de 5 sterren

Rapid turnaround and friendly staff

19 juni 2026
Review zonder uitnodiging
Logo Northgate Vehicle Hire - Runcorn

Antwoord van Northgate Vehicle Hire - Runcorn

Hi James, thank you for your fantastic review!

We’re delighted to hear that you experienced a rapid turnaround and found our team friendly and helpful.

Providing efficient service alongside a warm welcome is exactly what we strive for, so it’s great to know we delivered on both.

Thank you for taking the time to share your feedback, and we look forward to assisting you again in the future!

Take care,
Imogen

Beoordeeld met 5 van de 5 sterren

Great customer service and always happy…

Great customer service and always happy to help

11 juni 2026
Review zonder uitnodiging
Logo Northgate Vehicle Hire - Runcorn

Antwoord van Northgate Vehicle Hire - Runcorn

Hi Conrad, thank you for your lovely review!

We’re delighted to hear you received great customer service and that the team are always happy to help.

We really appreciate you taking the time to share your feedback and look forward to assisting you again in the future!

Take care,
Imogen

Beoordeeld met 5 van de 5 sterren

Friendly helpful staff

20 mei 2026
Review zonder uitnodiging
Logo Northgate Vehicle Hire - Runcorn

Antwoord van Northgate Vehicle Hire - Runcorn

Hi Carl, thank you for your kind review!

We’re so pleased to hear you found our staff friendly and helpful. Providing a positive experience for our customers is always our priority, and your feedback means a lot to us.

We really appreciate you taking the time to share it!

Take care,
Imogen

Beoordeeld met 5 van de 5 sterren

Great customer service from Lewis

Great customer service from Lewis. Very quick turn around with MOT and service.

18 mei 2026
Review zonder uitnodiging
Logo Northgate Vehicle Hire - Runcorn

Antwoord van Northgate Vehicle Hire - Runcorn

Hi Talvern, thank you for your fantastic review!

We’re delighted to hear you received great customer service from Lewis and that your MOT and service were completed with such a quick turnaround.

We really appreciate your feedback and look forward to seeing you again in the future!

Take care,
Imogen

Beoordeeld met 5 van de 5 sterren

Northgate Runcorn - Superb Customer Service

Lewis helped resolve an issue that another Northgate branch could not fix. We have a very happy driver.
Thanks Lewis!

15 april 2026
Review zonder uitnodiging
Logo Northgate Vehicle Hire - Runcorn

Antwoord van Northgate Vehicle Hire - Runcorn

Hi Suzanne, thank you for your great feedback!

We’re really pleased to hear that Lewis was able to step in and resolve the issue for you—especially after it hadn’t been fixed elsewhere. It’s fantastic to know you’ve now got a very happy driver!

We’ll be sure to pass on your thanks to Lewis—he’ll really appreciate it.

Thanks again for taking the time to share your experience with us!

Take care,
Imogen

Beoordeeld met 5 van de 5 sterren

Lewis amazing professional and great…

Lewis amazing professional and great service

2 april 2026
Review zonder uitnodiging
Logo Northgate Vehicle Hire - Runcorn

Antwoord van Northgate Vehicle Hire - Runcorn

Hi Ciaren, thank you for your wonderful feedback!

We're so pleased to hear that Lewis delivered such amazing, professional service. We'll be sure to share your kind words with him—it’ll definitely make his day.

We truly appreciate your support and look forward to helping you again soon!

Take care,
Imogen

Beoordeeld met 5 van de 5 sterren

Great service

All the staff were very helpful and provided a top service

31 maart 2026
Review zonder uitnodiging
Logo Northgate Vehicle Hire - Runcorn

Antwoord van Northgate Vehicle Hire - Runcorn

Thanks so much for your review, James 🙌 Brilliant to hear the team looked after you and delivered such a great level of service.

I’ll make sure your feedback is shared—they’ll really appreciate it! 😄

Hope to see you again soon!

Take care,
Emma

Beoordeeld met 5 van de 5 sterren

Always helpful and good customer service

Always helpful and good customer service

30 maart 2026
Review zonder uitnodiging
Logo Northgate Vehicle Hire - Runcorn

Antwoord van Northgate Vehicle Hire - Runcorn

Hi Ashley, thanks for leaving a review—we really appreciate it. It’s great to hear you’ve had a positive experience with the team and found the service helpful.

I’ll make sure your feedback is shared with them 😊

Thanks again, and we hope to see you again soon.

Take care,
Emma

Beoordeeld met 5 van de 5 sterren

Good service friendly Hire helpful and…

Good service friendly helpful and generous

30 maart 2026
Review zonder uitnodiging
Logo Northgate Vehicle Hire - Runcorn

Antwoord van Northgate Vehicle Hire - Runcorn

Hi Shaun, thank you so much for taking the time to leave this review! It’s great to hear you found the team friendly, helpful, and generous.

I’ll be sure to pass on your kind words—they’ll really appreciate it! 😊

Thanks again for your feedback, and we look forward to helping you again soon.

Take care,
Emma

Beoordeeld met 5 van de 5 sterren

Very nice friendly staff on reception…

Very nice friendly staff on reception and workshop team,Excellent all round.

25 maart 2026
Review zonder uitnodiging
Logo Northgate Vehicle Hire - Runcorn

Antwoord van Northgate Vehicle Hire - Runcorn

Hi Jeremy, thank you for your fantastic review!

We’re delighted to hear that both our reception and workshop teams made such a positive impression. Providing friendly, helpful service all round is exactly what we aim for, so it’s wonderful to know it came through during your visit.

We really appreciate your feedback and look forward to welcoming you back soon!

Take care,
Imogen

Beoordeeld met 5 van de 5 sterren

Lewis

I would just like to recommend Lewis as he was very helpful from start to finish with my problem

17 maart 2026
Review zonder uitnodiging
Logo Northgate Vehicle Hire - Runcorn

Antwoord van Northgate Vehicle Hire - Runcorn

Hi Chris, thank you for your kind recommendation!

We're so pleased to hear that Lewis was able to help you from start to finish and made a positive difference to your experience.

We’ll be sure to pass on your feedback to him—it will mean a lot. Thanks again for taking the time to share your experience!

Take care,
Imogen

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service
Great team,
Friendly enviroment
Great experience

9 maart 2026
Review zonder uitnodiging
Logo Northgate Vehicle Hire - Runcorn

Antwoord van Northgate Vehicle Hire - Runcorn

Hi Lisa, thank you for the great review.

We're really pleased to hear that you had an excellent experience and found the team friendly and welcoming.

Your feedback means a lot to the team, and we really appreciate you taking the time to share it.

Take care,
Imogen

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Lewis is outstanding!!

5 februari 2026
Review zonder uitnodiging
Logo Northgate Vehicle Hire - Runcorn

Antwoord van Northgate Vehicle Hire - Runcorn

Hi Katarzyna, thank you for the great feedback! We’re really pleased to hear you received such good service, and we’ll be sure to pass your kind words on to Lewis – he’ll really appreciate it.

Thanks again for taking the time to leave a review, and we look forward to helping you again in the future!

Take care,
Imogen

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, free coffee was a nice treat. Lewis and staff was great, very friendly

23 januari 2026
Review zonder uitnodiging
Logo Northgate Vehicle Hire - Runcorn

Antwoord van Northgate Vehicle Hire - Runcorn

Hello Sam, thank you for your lovely feedback!

We’re delighted to hear you received great customer service and enjoyed the free coffee — it’s the little things 😊 Lewis and the rest of the team will be really pleased to hear your kind comments about how friendly they were.

Thanks for choosing Northgate, and we look forward to welcoming you back again soon ☕🚐

Take care,
Emma

Beoordeeld met 5 van de 5 sterren

Friendly and helpful

The staff are so friendly nothing is a problem to them. They always make you feel welcome. I love going to the runcorn depot as its so much easier to get to

22 januari 2026
Review zonder uitnodiging
Logo Northgate Vehicle Hire - Runcorn

Antwoord van Northgate Vehicle Hire - Runcorn

Hi Julie, thank you so much for your lovely feedback!

We’re really pleased to hear that the team at our Runcorn depot always make you feel welcome and that you find the location convenient. It’s great to know their friendly, can-do attitude makes such a positive difference — I’ll be sure to pass your kind words on to them.

Thanks again for choosing Northgate, and we look forward to welcoming you back to Runcorn soon 😊

Take care,
Emma

Beoordeeld met 5 van de 5 sterren

great company

great company , great staff , really helpful, nothing is too much trouble, quick efficient service

28 augustus 2025
Review zonder uitnodiging
Logo Northgate Vehicle Hire - Runcorn

Antwoord van Northgate Vehicle Hire - Runcorn

Hi Andrew, thank you for the fantastic review!

We're so glad to hear you had such a positive experience with our team. We always aim to be as helpful and efficient as possible, so it's great to know that came through.

We really appreciate your support and look forward to helping you again in the future!

Take care,
Imogen

Beoordeeld met 5 van de 5 sterren

Brilliant team at Runcorn

We’ve been using Northgate at Runcorn for the last four years and it’s honestly one of the best decisions we made. From the start, the whole team – both in the office and in the workshop – have been fantastic. They’re always friendly, professional and nothing is ever too much trouble.
What really stands out is how well they look after us – they’ve supported us brilliantly whenever plans have changed at short notice, and they have always taken the stress out of any situation. The vans are reliable and well-maintained, and the service we receive consistently goes above and beyond.
After switching providers four years ago, we’ve never looked back.

26 augustus 2025
Review zonder uitnodiging
Logo Northgate Vehicle Hire - Runcorn

Antwoord van Northgate Vehicle Hire - Runcorn

Hello Claire, thank you so much for your wonderful feedback and for being such a loyal customer over the past four years! We’re delighted to hear that our team at Runcorn has consistently provided friendly, professional, and supportive service. It means a lot to know we’ve been able to make your experience stress-free and reliable, especially when plans change unexpectedly. We truly appreciate your continued trust in us and look forward to supporting you for many more years to come!

Take care,
Emma

Beoordeeld met 5 van de 5 sterren

Good bunch of lads

Very quick turn around with a replacement vehicle,

Treated my daughter like royalty with biscuits and hot chocolate

Very pleasant team

7 augustus 2025
Review zonder uitnodiging
Logo Northgate Vehicle Hire - Runcorn

Antwoord van Northgate Vehicle Hire - Runcorn

Hi James, thank you so much for your kind words!

We’re delighted to hear about the quick turnaround and that your daughter felt so special with the biscuits and hot chocolate — she definitely deserves the royal treatment! Our team always strives to make every visit a pleasant experience.

We really appreciate you sharing this and hope to see you both again soon!

Take care,
Imogen

Beoordeeld met 5 van de 5 sterren

Above and beyond levels of service for…

Above and beyond levels of service for the past 6 years dealing with Lewis and the team at Runcorn. Always able to supply vehicles at a moments notice, wouldn’t go anywhere else!

25 juli 2025
Review zonder uitnodiging
Logo Northgate Vehicle Hire - Runcorn

Antwoord van Northgate Vehicle Hire - Runcorn

Hi Olivia, thank you so much for your incredible loyalty and kind words!

We're absolutely delighted to hear that Lewis and the team at Runcorn have been able to support you consistently over the past 6 years. Going above and beyond is what we aim for, and it's fantastic to know that's been your experience.

We’ll make sure your feedback is shared with the whole team – it’ll make their day!

Take care,
Imogen

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer