NotJustTaps Reviews 

Mixer tap cartridge arrived quickly, and it fitted perfectly. The staff had been very helpful by email in identifying what was needed.

I had been looking for a replacement braided hose for my kitchen mixer tap and could not find one, was advised to contact Notjusttaps and find the hose I needed.
I ordered the hose and received it within 24 hrs brilliant service

Nice vintage style garden taps. Quick delivery.

Communicated quickly. Gave them the size of the bath cartridges and they sent out the replacements promptly

Notjusttaps were really helpful - they identified an exact tap cartridge match for me when numerous other companies were unable to help. Highly recommended.

Re DLG Universal replacement tap handles. Delivery from Notjusttaps was prompt, but quality of goods not so great. Handles look good, but casting of the tapered internal splines is poor, to the extent that one tap handle had to be reamed out with a round file to be able to be fitted at all. The other was tight, and only slight modification was required.

I wasn’t sure which tap valves I required, however using the simple form on their website, made it easy for me to send them the required information.

I’ve got a quick response by email recommending particular parts, I ordered these, they arrived the next morning. I fitted these and all was well, Problem solved.

All in all, an easy to use website, and great customer service.

Brilliant. Tracked down the very part that I needed, unlike firms who either didn't have or could be bothered to find. Great customer service/support fast delivery. Thanks

We were unable to find the "hot & cold" inserts for our bathroom faucets in the USA. Notjusttaps were very helpful in answering our questions about the products, had great communication when the items were shipped and we received our purchases in a week from the UK. Highly recommend this business and their products.

I used the Notjusttaps to find out what replacement valve I needed for my dripping tap. They were very helpful and suffice to say my tap is now drip free. Would highly reommend.

Excellent efficient service - I ordered on Friday and received the purchase on Saturday. Also good quality taps. Regards Gordon

I needed valves for a tap that had been discontinued by the manufacturer. Not Just Taps found a perfect replacement and sent them through promptly. Excellent service in all aspects. Definitely my “go to supplier” in the future.

Using their web site I thought I had identified the tap body I required. When I discovered it was wrong, I sent the original to them, they identified it and supplied the correct parts. The original order and the replacements were dispatched and arrived within 2 days. I will use them again and recommend them to anyone in need of taps or spares.

I searched everywhere online for a replacement bath tap cartridge and notjusttaps was the only place I found a similar one I could use. The top spindle was too big, but I got a replacement tap handle to use with it also from notjusttaps and my bath tap works perfectly once more. Excellent site and all delivered immediately. THANK YOU !!

What great service - thank you.
Your identification from photo and measurements was spot-on and the parts were received within 2 days of order.
No more dripping taps - thanks again

Thought I would have to buy a new tap when the control lever fell off my (expensive) tall basin mixer tap. But I found Not Just Taps on line and gave them a call.

Exceedingly helpful and as I live not too far away asked if I could call at HQ no problem said Derek see you tomorrow. Arrived with the broken item found the new one all within 2 minutes of arriving invoiced and paid (£9:75) saving me over £100 + on a new tap. I would have been in and out in 5 mins flat if I hadn't kept Derek chatting. Absolutely brilliant company - the sort it is a pleasure to deal with

I had a slight problem ordering , re-ordered then looked at e mails and had ordered twice . I rang and spoke to a friendly , charming human(!) who immediately cancelled on order and asked if it was needed urgently, it was so he put it 1st class delivery no extra charge . In these times a very pleasant ,easy , friendly and efficient service thank you

Excellent Customer Service. I was searching for replacement Tap Valves. Both of my email enquiries were answered within 24hours. Once I identified the parts, I ordered at 13:30 and they arrived the next morning! The valves were a perfect fit, problem solved. Fabulous Service, thank you.

Very helpful replacements identified and arrived in 2 days,excellent customer experience.

Most excellent service and caring attitude from TESSA,she was really helpful and meticulous in providing me with all details needed to obtain the item I needed. She further helped by following up with dealing with some errors I made with ordering. She must be a great asset to your Company.