NotJustTaps Reviews 

I collected 4 Bristan tap cartridges over the counter that no-one else could even identify correctly. The service was efficient and the staff couldn't have been more helpful. They're the best plumbing supplier I've ever been to.

Quick, easy and accurate service

I needed a replacement cartridge valve for a dripping tap. None of my local plumbing suppliers stocked the one I needed anymore.
NJT came up trumps and my order plopped through my letterbox the very next day!
Great service; many thanks!
I will recommend you to my friends.
Ian Black

I honestly can't fault these guys! First 3 sinks purchased from them we delivered faster than estimated. The process was quick and efficient. This time round I ordered another sink which there was a slight problem with. They emailed me straight away and we agreed on a replacement. The whole back and forth conversation by email was maybe 10 minutes if that! Was very very impressed. Thank you again Pamela for such a speedy resolution! I will be ordering again without hesitation!

Quick delivery and very competitive price, quality parts that fitted perfectly.

notjusttaps had just the right replacement tap valves for my dripping tap. I needed 50.5mm valves which they had in stock and delivered them within 2 days. Great service

Product arrived quickly, and is precisely what was required.

Required a diverter valve for my shower/bath mixture tap and all plumbing supplies could not help. Notjusttaps could and the replacement valve was installed in under 2 minutes. Thanks for your prompt service.

Kitchen tap went faulty and started spurting water sideways and constantly soaking the back splash. No idea about plumbing but i knew that it was something to do with the filter at end of the tap I descaled it first not the answer so unscrewed the end of the tap and the aerator had started to disintegrate. I found Not Just Taps.com and loads of measurements later & not at all sure what I was doing I messaged and sent pictures - immediate reply came back and told me that all I needed was new aerator a simple £3.50 part 2 days later it was in place and order is restored!

I am very happy with this company, having experienced prompt delivery and impressive customer service.

Unfortunately both items ordered are the wrong size so are being returned.

I measured the thread diameter of my faulty tap at 3/4" so ordered that size. The part supplied has a thread diameter of one inch, but apparently this is a standard plumbing dimension.

As a non professional plumber, just a competent DIYer, my best option now is to visit a local plumbers merchant with the old unit and say "I want a new one of these" Be careful what you order.

They didn’t have to items I needed in stock but the provided me with alternative in a very efficient and prompt manner. I will be using this company again.

I had some problems with their website not receiving my request. But once my request was received they identified the correct compression valve, which I received promptly. Helpful.

Went to two long standing local plumber suppliers who inform they dont do them size valves for taps anymore now. And the tap Divided Spout I would have go back to the manufacture. Must I have been there coffee break.

 Found Notjusttaps.uk. 10 mins later a return e-mail, ordered, delivered and job done two days later.

No problem for Not Just Taps

Absolutely great shop. All the normal tap stuff but some really obscure stuff that you can’t get any where else!

Well done keel it up !

As NJT is not far from where I live I arranged to collect the part as I needed it straightaway. Due to road works and diversions it was touch and go to collect before they closed. No problem they would leave it outside for me to collect. I must have got there just before closing and was greeted by a gentleman who handed me the parts so never got out of my car. All in all a great company to buy from

Purchased a pair of 'wrist levers' for our bathroom basin taps. One of them was far from being a tight fit considering they are a spline fitting.
Contacted NJT who quickly despatched a replacement pair with no fuss or bother.
Unfortunately, the same lever (hot tap side) seemed to have a manufactuing fault with the spllnes in that the replacement worked loose after a week or so.
Contacted NJT again who, along with an email of apology, once again sent a replacement - which to date has been a good fit.
Communication with the company has been quick and ultra polite.
Based on my experience, I have no hesitation in highly recommending 'notjust taps'. First class !
Thank you Pamela and colleagues.

Excellent service, replacement tap cartridges in next days post.

I’ve been buying from Notjusttaps for years now. The website is so easy to use and I get really fast delivery. If there are items out of stock, they keep me informed every step of the way. Great customer service !

Correct fitment supplied from photo. Delivered quickly. Thank you!

I ordered two replacement pop-up plugs for two bathroom sinks. The products arrived within 48 hours and fitted perfectly. I would recommend this company.