We had great communication in the rebooking stages and the tour itself was fantastic. Cecilia was an incredible tour guide who was patient with the kids. She continuously tried to keep them engaged wi... Toon meer
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Não fiz passeio mandei e-mail,watszap pedindo ajuda ninguém se prontificou .Estive com minha esposa e meus filhos foi o pior constrangimento que passei na vida. Comprei depois deste desastre ingress... Toon meer
Bedrijf heeft geantwoord
We toured the Roman ruins and Colosseum with our guide, Cecilia. She was fantastic - great communicator, gave us lots of interesting facts and stories, was able to field every question thrown at her... Toon meer
Bedrijf heeft geantwoord
We highly recommend this very informative vatican tour. Our guide, Amy, was delightful & very knowledgeable. She kept us going at a good pace, not too fast or slow. Had many interesting often funny ti... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
At Numa Tours, we are a locally based company passionate about offering you authentic experiences across this beautiful country. As experts in Italy, we provide the best tours at the best prices, with no intermediaries. Enjoy our 24/7 support to help you explore Italy’s most iconic sights. Join us and discover the magic of Italy like never before!
Contactgegevens
Via Sommacampagna 9, 00155, Roma, Italië
- +39 3429911650
- info@numatours.com
- www.numatours.com
4,2
Goed
93 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Great colosseum and Roman Forum tour with kids
We had great communication in the rebooking stages and the tour itself was fantastic. Cecilia was an incredible tour guide who was patient with the kids. She continuously tried to keep them engaged with pictures and amazing stories. The parents learned a great deal of information, I would say more than the kids. The kids loved the little gift they received at the end of the tour. We recommend this tour to anyone with children, it helps keeps them engaged.
11 maart 2026
Antwoord van NumaTours
Thank you so much for your kind words!
We’re really glad to hear that the rebooking process went smoothly and that you had such a fantastic experience on the tour. Cecilia will be especially happy to know that her effort to keep the children engaged with stories and visuals made a difference.
It’s wonderful that both kids and parents were able to enjoy and learn during the visit—and we’re delighted the little gift at the end was a hit!
Thank you for recommending us, and we hope to welcome you again on another adventure soon 😊
Não recomendo esta agência tive prejuízos altos e não são satisfação
Não fiz passeio mandei e-mail,watszap pedindo ajuda ninguém se prontificou .Estive com minha esposa e meus filhos foi o pior constrangimento que passei na vida.
Comprei depois deste desastre ingressos mais baratos na portaria .NAO RECOMENDO ESTA AGÊNCIA PARA NINGUÉM HORRÍVEL ATENDIMENTO
27 december 2025
Antwoord van NumaTours
Lamentamos muito saber que a sua experiência não foi positiva e sentimos sinceramente pelo transtorno causado a você e à sua família.
No entanto, gostaríamos de esclarecer que, de acordo com os nossos registros, não recebemos nenhuma comunicação ou solicitação de ajuda no número de telefone indicado. Para que possamos compreender melhor o que aconteceu e verificar o caso com atenção, pedimos por gentileza que entre em contato conosco através do nosso e-mail de atendimento info@numatours.com, informando os dados da reserva.
Teremos todo o prazer em analisar a situação junto com você e buscar possíveis esclarecimentos ou alternativas. A sua satisfação é muito importante para nós e estamos à disposição para ajudar.
Antwoord van NumaTours
Thank you so much for your feedback!
We're really happy to hear that you found your tour guide knowledgeable and that this contributed to a 5-star experience.
We hope you'll book with us again in the future!
Cecilia was an amazing guide
Cecilia was an amazing guide. She was very knowledgable and kept everyone engrossed for the entire tour. We would highly recommend.
8 oktober 2025
Antwoord van NumaTours
Thank you so much for your kind words! 🌟
We’re delighted to hear that you enjoyed your tour with Cecilia — she truly has a passion for sharing the beauty and history of Rome.
Your recommendation means a lot to us, and we hope to welcome you again soon for another unforgettable experience!
Antwoord van NumaTours
Thank you so much for your kind words!
We’re really glad you enjoyed the tour and appreciated your guide’s knowledge.
If there’s anything we could do to make your next experience a 5-star one, we’d love to hear your feedback!
Great tour
Great tour! The guide was super knowledgable and the route this took meant you saw so many of the key sights all in one go.
12 oktober 2025
Review zonder uitnodiging
Antwoord van NumaTours
Thank you so much for the great review!
We're thrilled to hear you enjoyed the tour and that the route helped you see so many key sights in one go — that's exactly what we aim for! And a big thank you for your kind words about our guide. We hope to see you again on another adventure soon!
Valeria - Numa Tours
We had a great tour with our guide
We had a great tour with our guide. She took efforts to extend the tour above and beyond the actual time , so that she could cover all the areas and topics. Would definitely recommend it!
4 oktober 2025
Review zonder uitnodiging
Antwoord van NumaTours
Thank you so much for your kind words! We're thrilled to hear you had a great tour and that your guide went above and beyond to make sure everything was covered. We'll be sure to pass along your appreciation to her. Your recommendation means a lot to us — we hope to welcome you back again soon!
Valeria - Numa Tours
Amazing history lesson on ancient Rome
Cecilia....she is so passionate and knowledgeable. We learned so much about ancient rome. Wonderful experience. Walking where the gladiators walked was magical.
1 oktober 2025
Antwoord van NumaTours
Thank you so much for your kind words! We're thrilled to hear you had such a wonderful experience and that Cecilia helped bring Ancient Rome to life for you. Walking in the footsteps of the gladiators truly is a magical experience, and we're so glad you got to share that with such a passionate and knowledgeable guide. We hope to welcome you back for more unforgettable adventures!
Valeria
Tour guide was great!!
Tour guide was great and accommodating!! 10/10 would recommend!
27 september 2025
Antwoord van NumaTours
We're so glad to hear you had such a positive experience!
It’s wonderful to know that our guide was accommodating and helped make your tour memorable. Your 10/10 recommendation truly means a lot to us!
We hope to welcome you again soon on another adventure.
… Esperienza superba
Abbiamo avuto un'esperienza meravigliosa; molto competenti, ottimi comunicatori, estremamente premurosi in ogni momento; ci hanno sempre messo al primo posto; li consigliamo vivamente!
27 september 2025
Antwoord van NumaTours
We're so grateful for your lovely review!
We’re truly happy to hear that you had such a positive experience and that our team made you feel welcomed and cared for every step of the way.
Your satisfaction is our top priority, and feedback like yours motivates us to keep doing our best.
Thank you for your trust and for recommending us — we hope to see you again soon!
excellent tour
We toured the Roman ruins and Colosseum with our guide, Cecilia. She was fantastic - great communicator, gave us lots of interesting facts and stories, was able to field every question thrown at her and really seemed to be enjoying herself! I learned so much! The meeting spot was easy to find, and well organized.
26 september 2025
Antwoord van NumaTours
Thank you so much for your wonderful review!
We're delighted to hear that you had such an excellent experience exploring the Roman ruins and the Colosseum with Cecilia. She's truly passionate about what she does, and we're so glad that came through during the tour.
It's great to know you found the meeting point easy and everything well organized — we always aim to make the experience smooth from start to finish.
We hope to welcome you back for another tour soon!
This guided tour of the Roman Forum and…
This guided tour of the Roman Forum and Colosseum with the Arena was fabulous. Fulvia, our guide, was very knowledgeable and kind. She pointed out things that we would have missed. These sites are so large that even those with familiarity benefit from a thoughtful guide. The Numa people were great to work with as well. Highly Recommended!
24 september 2025
Review zonder uitnodiging
Antwoord van NumaTours
Thank you so much for your wonderful review!
We're happy to hear you enjoyed the tour with Fulvia and had a great experience with the NumaTours team.
We truly appreciate your recommendation!
Valeria - Numa Tours
Experiência maravilhosa
Experiência maravilhosa . O guia Carlos foi muito gentil e profissional. Adoramos
9 september 2025
Antwoord van NumaTours
Muito obrigado pelo seu comentário!
Ficamos muito felizes em saber que vocês tiveram uma experiência maravilhosa e que o nosso guia Carlos contribuiu positivamente para isso com sua gentileza e profissionalismo.
Esperamos recebê-los novamente em uma próxima visita!
Guide-Us-Maximus!
Fantastic guide. Incredibly knowledgeable. I learned so much! Don’t skip the floor of the Colosseum!
17 september 2025
Antwoord van NumaTours
Thank you so much for your review! We're so glad to hear you enjoyed the tour and learned a lot — that's exactly what we aim for. And you're absolutely right: the floor of the Colosseum is a must-see! We hope to welcome you back for more unforgettable experiences.
Its all about the guide
We have had numerous tours and guides and what will set you apart from the others is the guide. It's always hard to "find" your group so that's a given. Once the tour begins and the guide shows passion, and geniune enjoyment in what they do, I get excited. We had that experience once again so thank you!
5 september 2025
Antwoord van NumaTours
Thank you so much for your kind words! We're thrilled to hear that your guide's passion and genuine enjoyment made your experience memorable. It's true—an enthusiastic guide can truly bring a tour to life, and we're so glad that was the case for you. We appreciate you taking the time to share your feedback and hope to welcome you on another tour soon!
Don’t hesitate. This is a perfect tour!!
Roberta was so knowledgeable. Fun and friendly. She gave us brakes from all the walking and from the heat. Made the tour a game changer. I would 100% take a tour here again! Thank you so much!!!
13 september 2025
Antwoord van NumaTours
Thank you so much for your kind words! We're thrilled to hear you had such a great time with Roberta — she truly has a gift for making tours both informative and enjoyable. We're glad she made the experience comfortable despite the heat, and it means a lot to know you'd join us again. We look forward to welcoming you back soon!
WORST TOUR GUIDE EVER!!
WORST TOUR GUIDE EVER!!! No personality. Completely monotone. the 3 hour ytour of the Coliseum for my party of 12 was the worst experience ever and we could not wait for it to end. Had we of entered the Col.iseum first onnstead of as the last part of the tour, we would have ended it immediately afterward.
7 september 2025
Antwoord van NumaTours
Good afternoon,
We’re sorry to read your comment — especially considering that you are criticising a service for which you arrived with alcoholic beverages, made demands beyond what was agreed upon, and behaved inappropriately.
We find your review out of place and in poor taste, particularly as we delivered the service you booked with the utmost professionalism, despite your behaviour.
Sincerely,
Numa Tours
Lack of Clarity - Updated based on Numatours response
Itinerary was not provided upon purchase, and clarity was not provided on the amount of time allocated for the Arena tour. On the official website they say you have 20 minutes to view the area from the arena, but we only had 5 and were quickly told to proceed even though this is the main attraction of the area.
Update;
As NumaTours wants clarifications on the difficulties faced. By "itinerary was not provided"? I mean that specific expectations of how long we will spend in the arena is not outlined. If what is being told is true on the arena time, it is simply being limited by the tour guide alone to a couple minutes rather than the expected 20 minutes
FYI: please check the 24h inly ticked colosseums official website and the time regulations.
Again, the time inside did not vary depending on any crowd levels or park regulations as instead of telling us that we can spend some time, the guide themselves decided one or two minutes was fine and that we should leave after that, no park officials cane to us or the tour guide to ask us to move from the premises.
16 augustus 2025
Antwoord van NumaTours
Thank you for your feedback.
We’d like to clarify that this was a 3-hour guided tour covering the Colosseum, Roman Forum, and Palatine Hill. There is no additional itinerary beyond what is already outlined. Could you kindly clarify what you meant by “itinerary was not provided”?
Regarding the Arena time, please note that access is managed by the Colosseum Archaeological Park, not by Numa Tours. Time inside can vary depending on crowd levels and park regulations.
Best regards,
Valeria - Numa Tours
Unable to fully understand the guide…
Unable to fully understand the guide therefore your was not fulfilled!
29 juli 2025
Antwoord van NumaTours
Thank you for your feedback. We're sorry to hear that the guide was unclear and that your expectations were not met. We truly value your input and would be happy to provide further clarification or assistance to ensure everything is resolved. Please feel free to reach out directly so we can better support you.
Valeria - Numa Tours
Antwoord van NumaTours
Thank you so much for your review! We're thrilled to hear you enjoyed the tour and truly appreciate your recommendation. Hope to see you again on another experience soon!
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