Nuolawigs Reviews 

258
•
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

Bought a wig recently from nuolawigs after recently being diagnosed with breast cancer . From every email enquiry through to the consultation and updates on delivery everything as been perfect . My wi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

I used to really love these wigs but my last two purchases haven’t been great unfortunately. Don’t know if they are now catering to people wearing wigs for fashion rather than hair loss, but the small... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My wig is simply stunning! Super great experience with Nuola Customer Support who kept me well informed. They were approachable as well as cooperative throughout my order delivery. First wig from Nuol... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Since being diagnosed with alopecia last year I haven’t felt like myself. However, this has completely changed and I finally have my long blonde locks back. The Halle wig is absolutely beautiful, such... Toon meer

Bedrijfsgegevens

  1. Pruikenwinkel

Geschreven door het bedrijf

Nuola Wigs is a premium wig brand specialising in high quality human hair lace wigs designed for the most natural and realistic finish. We focus on helping women experiencing medical hair loss, alopecia, chemotherapy related hair loss, and general thinning to regain confidence through beautifully crafted wigs. All Nuola wigs are made using 100 percent human hair with carefully constructed lace hairlines, bleached knots, and customised colour work to create an undetectable look. We offer lace front and full lace options, custom sizing, and personalised colour services to suit individual needs. With customers across the UK, Canada, the US and worldwide, our goal is to combine luxury quality with compassionate customer care, supporting clients through every stage of their hair journey.


Contactgegevens

4,5

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TrustScore 4.5 uit 5

258 reviews

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4,5

Alle reviews

(258)

26 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I was so impressed with the excellent…

I was so impressed with the excellent quality and colouring.

Nuolawig are really trust worthy.They care a lot about customers and treat them personal.

There customer service is amazing they reply quick.

28 februari 2022
Review zonder uitnodiging
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Antwoord van Nuolawigs

We are glad you love your wig.

Thanks for your review :)))

Eniola

Beoordeeld met 4 van de 5 sterren

I understand others reviews about…

I understand others reviews about communication but the hair quality is amazing. I've bought 2 so far. Yes they do take a while and are kind of over priced but I've had both mine for 2 years and they're still going strong. I made a mistake and got one from zee. Elle and got a bad wig so wish I'd have used the money here

18 februari 2022
Review zonder uitnodiging
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Antwoord van Nuolawigs

Hi Joanne,

Thanks for your review and thanks for your understanding.

Eniola

Beoordeeld met 5 van de 5 sterren

Thanks to Nuolawigs I learned how to feel my best

I can't put into words how happy I am that I found Nuolawigs. Their beautiful pieces have simply divided my life into before and after, and I'm not being overdramatic because perhaps this gorgeousness and outstanding quality are common in European countries but where I'm from people who suffer from medical hairloss have to settle for extremely overpriced and unnaturally looking wigs without any alternatives like lace frontal or full lace caps. There's no lace on wigs that are sold in Russian shops, no way you can put them in a middle or high ponytail and extremely limited options for hairstyles since the cap/straps might be seen.
So could you imagine how I cried my eyes out when I first put on a wig that looked so natural on me and was styled just for me with curls almost down to my waist, that my mum actually said: 'Holy moly, You're Glowing!'? And that's true, I was. And I am. And it's thanks to Nuolawigs that I learned how to look and feel my best xx

14 februari 2022
Review zonder uitnodiging
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Antwoord van Nuolawigs

Hi Alexandra,

We are thrilled to hear that you are happy with your wig :)

Beoordeeld met 5 van de 5 sterren

The most realistic wigs!

I've already purchased two wigs at Nuolawigs and there's a reason I'm about to buy a third! The most realistic wigs I've ever seen, the quality of the hair is absolutely great, it's definitely worth the price. Customer service is also great, they reply quickly.

4 februari 2022
Review zonder uitnodiging
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Antwoord van Nuolawigs

Hi Klara,

Thanks for your support. We truly appreciate it.

Eniola

Beoordeeld met 3 van de 5 sterren

No full lace as in the pictures

I ordered a wig a year ago. I love it. The wig was a little bit shorter as described but it fit perfectly. In the summer 2021 I ordered a customized wig. Thinking it was full lace as the first one. I was deeply disappointed. The density of the lace was under 130%. I could see the lace, the wig cap and my own hair under it. The wefts were heavy and even the cap size was completely wrong (too big). I paid almost 1000 pounds for it. I thought it was just a mistake so last month I ordered the Jordie wig. In the video it was showed as full lace wig and They asked for the cap size. Last week I received the wig and again a big disappointment! The wig wasn‘t full lace and too big. So I reached out to them and wanted a refund. They refused to give me refund. they told me because of the pandemic there isn‘t any full lace wigs anymore. But I couldn't read anything on their page. But With the videos they scam the innocent buyer, like me. They didn‘t even wanted to help or anything. I will never every order anything from there anymore!

27 januari 2022
Review zonder uitnodiging
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Antwoord van Nuolawigs

I am very sorry to hear you are not happy with your current wig especially seeing that you have bought twice already from us in the past. I can see from your email that there was no mention of the cap size fitting and the only complaint you had was in regards to the lace construction. Had we known there was also an issue with the cap size, we would have offered a solution for you even though we do have a returns and exchange policy for customised wigs which was what you ordered. We do encourage customers to let us know if there is a size problem as we understand everyone's head can be different.

In regards to the lace, we use to have full lace wigs however since the pandemic, there has been a worldwide shortage of full lace wig. I do understand that previously you bought from us a full lace wigs however since the pandemic and certainly at the time of your order, the description of the wig you bought was clearly shown on the product page as a Frontal wig not a full lace so we didn't try to scam you.

We are now in contact with you via email and we hope we can find a solution for you.

Thanks
Eniola

Beoordeeld met 5 van de 5 sterren

Good quality, real looking wigs!

I have purchased two wigs from Nuola Wigs and on both occasions, they arrived exactly as described. I have told people I’m wearing a wig and they said they honestly couldn’t tell, even a hairdresser! The lace and hair quality are impeccable. So if you’re looking for a good quality, real looking wig, choose Nuola!

10 januari 2022
Review zonder uitnodiging
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Antwoord van Nuolawigs

Thanks for your review. We are pleased to hear you are happy with your wig :)

Beoordeeld met 5 van de 5 sterren

The best and most realistic wig I have…

The best and most realistic wig I have ever owned! I love the wig so much. Great communication and response from the team at nuola, they were always so helpful with my questions. The wig is so beautiful, and the hairline is incredible. Cannot recommend Nuola wigs enough.

7 januari 2022
Review zonder uitnodiging
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Antwoord van Nuolawigs

Thanks for your review. We are pleased to hear you are happy with your wig :)

Beoordeeld met 5 van de 5 sterren

Amazing quality natural looking wigs

This is my third wig from Nuola and I am extremely happy with the hair quality and the natural feel and look of her wigs.

I have purchased a ashy blonde that was customized and a shoulder length natural black wig mid 2019.

The hair is still in great quality however, after having my wig for 2 years the blonde hair has started falling out.

I will take this to be repaired and I am now looking to purchase another wig from Nuola.

If you want great quality natural looking wig I will highly recommend Nuola. She’s actually the best I’ve found in the UK when it comes to quality wigs.

24 december 2021
Review zonder uitnodiging
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Antwoord van Nuolawigs

Thanks for your review. We are pleased to hear you are happy with your wig :)

Beoordeeld met 5 van de 5 sterren

favorite wig ever

i get my wig in time and was absolutly perfect! best wig i ever had, will buy another one as soon as possible!perfect service!

23 december 2021
Review zonder uitnodiging
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Antwoord van Nuolawigs

Thanks for your review. We are pleased to hear you are happy with your wig :)

Beoordeeld met 5 van de 5 sterren

Best wigs I have ever purchased!

Best wigs I have ever purchased and worth every penny! I have bought two wigs from Nuola so far and they have the most natural looking hairlines and the hair quality is the best I have owned so they last a long time. Most of the long human hair wigs I have purchased over the years (and there have been hundreds) get matted in the nape area or the hair appears dry after a while but these wigs do not. The hair quality is the same after you receive the wig compared to 6 months later. I had a surgery years ago that resulted in a lifelong vitamin deficiency causing hair loss so my hair is very thin and fragile that I had to turn to wigs and Nuola set the bar when it comes to quality and style. The way they color their wigs is of professional quality and looks like I just walked out of a salon spending $500 on balayage. I wish processing and shipping could be faster than waiting two months but I guess we have to remember that good things come to those who wait and they are not cutting corners to get orders out quickly so I appreciate that. Customer Service is also great and they will customize wigs to fit your needs when it comes to color, density, and cap size. Your wig with Nuola will be made specifically for you and not mass produced so I would highly recommend them to anyone in the market for a wig that wants one of premium quality and to appear realistic.

21 december 2021
Review zonder uitnodiging
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Antwoord van Nuolawigs

Thanks for your review. We are pleased to hear you are happy with your wig :)

Beoordeeld met 4 van de 5 sterren

Really pleased with the product

Really pleased with the product! Have had alopecia for most of my life and struggled to find a realistic wig. The hairline is amazing. The colour did come a bit brighter blonde than I expected from the images but I am happy with it nonetheless. I have had so many compliments and had really improved my confidence.

About to purchase another!

21 december 2021
Review zonder uitnodiging
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Antwoord van Nuolawigs

Thanks for your review. We are pleased to hear you are happy with your wig :)

Beoordeeld met 5 van de 5 sterren

Happy US Customer

We are located in the US so I was extremely nervous making such a large purchase.
Unfortunately the color was not what I expected when it arrived.
I was very cautious in reading every detail about the wigs prior to purchase & kept in mind that the color may look different on our phones/computer but it looked way different in person.
They were beautiful, just not for me. There was no way I would wear them but Nuola was amazing, the customer service I received was outstanding.
It took several emails and pics back and forth along with patience on both sides but with a little time, they nailed it!
I love that they offer discounts for medical conditions.
The quality of the hair was A+, comfortable cap & the option to customize was one of the things that sold us on Nuola.
Being new to wigs, it’s been difficult to find a place we trust. I’ve been burned a few times.
It did take a longer than I would have hoped to receive the wigs but I’m not knocking them for this.
I’m in the US so obviously this will take long & the pandemic has caused a shortage/delay for so many businesses & some won’t even take custom orders right now or they are out of stock & not taking orders.
I was so afraid that they would not take my original returns & I would be out $$$$...they were so understanding & made sure we were happy.
We are so happy with our wigs and the custom color that I requested that they please keep every detail on file so we can just say, I want to order the exact same thing as last time to eliminate the back & forth.
They said they have it all on file so next time things should go much smoother. That’s right, I plan to be a repeat customer.
Thank you so much to everyone at Nuola!

21 december 2021
Review zonder uitnodiging
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Antwoord van Nuolawigs

Thanks for your review. We are pleased to hear you are happy with your wigs and glad we were able to fix the colour issues for you :)

Beoordeeld met 5 van de 5 sterren

Nuolawigs Kristy Style Wig

The Kristy wig I ordered is so beautiful and it smells so nice. The wig itself looks so natural especially the hairline. It kinda melts with your skin. The customer service is excellent, all my queries were answered and the wig came almost 6 weeks after you placed your order. Thank you very much Nuolawigs for helping me and my confidence. I highly recommend them mwuah mwuah tsup tsup

16 december 2021
Review zonder uitnodiging
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Antwoord van Nuolawigs

Thanks for your review. We are pleased to hear you are happy with your wig :)

Beoordeeld met 4 van de 5 sterren

I got my „Mili“ wig in febuary and I am…

I got my „Mili“ wig in febuary and I am in love. The hairline is the most realistic I have ever seen. The color was a Little lighter than expected but it still looked gorgeous. Going to order again :)

28 november 2021
Review zonder uitnodiging
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Antwoord van Nuolawigs

Thanks for your review. We are pleased to hear you are happy with your wig :)

Beoordeeld met 5 van de 5 sterren

Lucy was wonderful

Lucy was wonderful , keeping me informed by emailing me every step of the way . Quick delivery, delighted with the wig .looks so natural especially round the hairline .Recommend Nuolawigs

1 november 2021
Review zonder uitnodiging
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Antwoord van Nuolawigs

Thanks for your review. We are pleased to hear you are happy with your wig :)

Beoordeeld met 1 van de 5 sterren

So very disappointing from start to end…

So very disappointing from start to end product .
Firstly lack of communication very poor , I understand there has been a pandemic but please communication is key!
I have alopecia and was excited to order a Nuola wig as the product looks amazing on their website.
What I actually received was one of the worst quality wigs I have purchase in the past 12 years and one of the most expensive.
The wig is enormous almost an inch and a half too big all the way around (measurements were supplied on ordering)which is just impossible to cut without ruining the shape of the wig. The return hairs are insane and just unmanageable even with product. The hair is dull , yellow and has a hint of green to it , no where near the ash blonde with root I had ordered and hair is dry and over-processed. The stitching of the wefts is lumpy and uneven and can be seen when wearing.
The lace front is probably the worst I’ve seen and stands out like a sore thumb.
In fact when you wear this wig - people know you have a wig on!!
I am saddened to have to leave such a terrible review and have pondered on doing so since February but want to save someone else thier hard earnt cash to purchase something of quality. I had to wait another 6 months until I could afford to purchase another wig after waisting £800 on something that is unwearable. I would have been embarrassed to send this out to a client knowing they have alopecia and taking there hard earnt money.

20 oktober 2021
Review zonder uitnodiging
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Antwoord van Nuolawigs

Hi ,

It's a shame to see that you aren't happy with our product. Unfortunately we have not had any complaint from you via email about your order and we cannot find an order with your name on. Please reach out to us so we can help resolve this.

Thanks
Nuola

Beoordeeld met 5 van de 5 sterren

I am absolutely in LOVE with my wig!!!

I am absolutely in LOVE with my wig!!!! I have alopecia areata universalis since 2005 and have bought hundreds of wigs since then and not even one have come close into comparison to my Nuola wig! I got the Cassie and its absolutely Stunning! I cannot believe how natural the hairline is! I feel so beautiful and confident in it!! The customer service is fantastic! They were so patient with me with my multiple questions! I'm going on to order another one today! Thank you Nuola!!! I haven't been this happy in so many years!!!!

7 oktober 2021
Review zonder uitnodiging
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Antwoord van Nuolawigs

Thanks for your review. We are pleased to hear you are happy with your wig :)

Beoordeeld met 4 van de 5 sterren

Honest review

Honest review
Pros - always had a quick response to emails from Lucy who always answered my questions
- the hairline was everything I had hoped for
- the hair is the perfect thickness
-the length is longer than I’d expected
- the wig was posted in special delivery next working day
- it came with a wig cap and a satin carry bag

Cons - it took just over 7 weeks to get to me
- the hair is pretty dry
- I picked size small but it’s too big so doesn’t sit flat on my head. I would’ve returned it but needed this wig and already had to wait so long
-I have also noticed the wig has lots of split ends

I’m happy with it overall, especially the pretty much invisible lace. I’m just not sure how long it will last because of how dry it is already. I also wish it fit more snug on my head

1 oktober 2021
Review zonder uitnodiging
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Antwoord van Nuolawigs

Thanks for your review. We are pleased to hear you are happy with your wig :)

Beoordeeld met 5 van de 5 sterren

I’m so happy with my wig

I’m so happy with my wig! They did an amazing job at answering all of my questions and helping me get a wig in time for my sisters wedding. No one could tell it wasn’t my real hair! I’m so happy!

1 oktober 2021
Review zonder uitnodiging

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