Four Marvels has been a game changer for my dog who was diagnosed with Diabetes and Cushings Disease last year. He had gone completely bald and lost all his body mass. He is back to being healthy with... Toon meer
Bedrijf heeft geantwoord
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I needed to know the expiration dates of the product as I only take one capsule a day. Emily replied to my emails providing me the information so I could make my decision. She also let me know about t... Toon meer
Bedrijf heeft geantwoord
Received product in a timely fashion with updates. Because the product is Chinese Medicine Herbs, not sure when I may notice a change. I’m confident the company is reliable and the two Chinese Medi... Toon meer
Bedrijf heeft geantwoord
As I am having problems sending email at present ;- Order #93893 Am wondering when I will receive this , as have had no notifications since placing order ? Kind regards
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Since 2005, we have been providing high-quality GMP-certified dietary and herbal supplements, as well as professional skincare products, which are sourced from natural ingredients and recommended by practitioners all over the world. Recently, we have expanded to provide these professional health brands to customers worldwide.
Contactgegevens
5880 Collins Ave, 33140, Miami, Verenigde Staten
- support@nutriessential.com
- www.nutriessential.com
3,6
Gemiddeld
800 reviews
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Responsive Team
Great service! I needed an adjustment made to an order and they quickly replied and made the change.
28 augustus 2025
Review zonder uitnodiging
Antwoord van Nutriessential
Thank you so much for your kind words!
We’re really glad to hear that you had a great experience with us. Making sure adjustments are handled quickly and smoothly is very important to our team, so it’s wonderful to know we were able to assist you promptly.
We truly appreciate you taking the time to share your feedback on Trustpilot. It means a lot to us and motivates us to keep delivering the best possible service.
We look forward to serving you again in the future! 😊
Great Customer Service
They were all over a problem with delivery that was not their fault. I'm 1000% satisfied with the resolution. I also really like the product: Rehmannia Six Formula.
10 februari 2026
Review zonder uitnodiging
Antwoord van Nutriessential
Thank you so much for your amazing feedback!
We truly appreciate you taking the time to share your experience. While delivery issues can sometimes happen outside of our control, we’re always committed to resolving them as quickly and smoothly as possible — so it means a lot to hear that you were 1000% satisfied with the outcome.
We’re also delighted that you’re enjoying the Rehmannia Six Formula! Your support and kind words really motivate our team.
If you ever need anything in the future, we’re always here to help. 😊
Good company
Nutriessential has great quality products and fast shipping. Their customer service is responsive and helpful.
7 februari 2026
Review zonder uitnodiging
Antwoord van Nutriessential
We’re delighted to hear that you’re happy with the quality of our products, our fast shipping, and the support provided by our customer service team. Your feedback truly means a lot to us and motivates us to keep delivering the best experience possible.
We look forward to serving you again soon. Thanks for choosing Nutriessential!
Great product- prompt delivery
Order was delivered promptly with lots of email communication about delivery etc. I've been using this product for many years with great symptom relief for perimenopause.
15 oktober 2025
Review zonder uitnodiging
Antwoord van Nutriessential
Thank you so much for taking the time to share your experience. We’re really pleased to hear that your order arrived promptly and that our delivery updates were helpful. It’s especially wonderful to know that you’ve been using the product for many years and have found such great symptom relief during perimenopause. Your long-term trust means a lot to us, and we truly appreciate your support.
Have not tried supplement yet
Have not tried supplement yet - just arrived. Some issues with delivery as I am in Canada. (Border stuff). Hoping is worth the 1 month from order to delivery .
7 februari 2026
Review zonder uitnodiging
Antwoord van Nutriessential
Thank you for your review and for your patience. We understand that international deliveries to Canada can sometimes take longer due to border and customs processes, which are unfortunately outside of our control. We really appreciate your understanding and hope the supplement proves to be well worth the wait. If you have any questions once you start using it, our team is always happy to help.
The products were delivered with…
The products were delivered with professional maneuvers. During the process I was regularly updated about my delivery. Since there were some additional charges due to oversee delivery I was receiving information with explanation and the process was hassle free. I can not judge the products since I use them only shortly.
1 februari 2026
Review zonder uitnodiging
Antwoord van Nutriessential
Thank you for taking the time to share your experience. We’re glad to hear that your delivery went smoothly and that our updates and explanations around the overseas charges were clear and hassle-free. We aim to be as transparent as possible throughout the process. We hope you have a positive experience with the products as you continue using them, and please don’t hesitate to reach out if you have any questions along the way.
My shipment was delayed it took more…
My shipment was delayed it took more than ten days for my order to arrive after payment and I was charged additional money without my consent. I regretted patronizing your company.
4 februari 2026
Review zonder uitnodiging
Antwoord van Nutriessential
Thank you for your feedback. As our team previously explained, international orders typically take 3–4 business days to process after order confirmation, with delivery estimated at 10–15+ business days following dispatch. This timeframe can vary depending on customs clearance at both the origin and destination countries. We’re glad to confirm that your order was delivered within this estimated window.
Regarding the additional charges, these were based on the final shipment weight, which can sometimes differ from initial estimates. Our team shared all relevant details and explanations during the process to ensure transparency. We appreciate your understanding and thank you for your patience with international shipping procedures.
The only place that offers my vitamin…
The only place that offers my vitamin d3 k2 with the cheapest price available compared to the other site. If only theres no tariff , I believe it'll be a lot cheaper and faster. Great product anyway
27 januari 2026
Review zonder uitnodiging
Antwoord van Nutriessential
Thank you so much for your kind words and for taking the time to share your experience! We're delighted to hear that you find our Vitamin D3 K2 offering to be competitively priced and that you enjoy the product.
We understand your point about tariffs affecting cost and delivery times. We’re always exploring ways to improve shipping efficiency and reduce additional charges wherever possible, so your feedback is really valuable.
We truly appreciate your support and hope to continue providing you with high-quality products at the best possible value.
Waiting to receive my order; almost 2 weeks now.
I ordered my product on JAN.14 They said I would be
emailed a tracking number - Still waiting for it.
Today is JAN. 26 and have not received my order so,
unable to give a review. Please get back to me soon.
26 januari 2026
Review zonder uitnodiging
Antwoord van Nutriessential
Thank you for your feedback. We understand your concern regarding the tracking number for your order. As mentioned, our Concern Team has already informed you of the current status of your order via email.
We kindly request that you acknowledge and review our previous communications, as they explain the reasons for the delay in delivery and provide relevant updates regarding your order.
We truly appreciate your patience and understanding, and please be assured that our team is actively working to ensure your order is processed and delivered as soon as possible.
Great supplements. Amazing customer service
Nutriessential only sells supplements from the best brands. They also ships internationally. So I was able to get some much desired supplements for myself and my dog that I couldn't find elsewhere. The customer service is amazing!
22 januari 2026
Review zonder uitnodiging
Antwoord van Nutriessential
Thank you so much for your wonderful feedback! We’re thrilled to hear that you were able to find the supplements you needed for both yourself and your dog, especially ones that were hard to find elsewhere. Providing high-quality products from trusted brands and reliable international shipping is very important to us, and it truly means a lot to know you had a great experience with our customer service as well. We sincerely appreciate your support and look forward to serving you again in the future!
Terrible customer service
Placed order on Nov 19/25. never received product, after 6 weeks it had never left FLD. I was in contact with customer service & told to be patient that it was on its way.USPS returned to parcel to nutriessentials on Jan7/26 & I was told a replacement would be promptly sent. This never happened. I have sent numerous letters of inquiry as to when the order will be shipped. No response. obviously being ghosted. Tried phoning, recording suggested the Chat option have been on hold on chat for 40 minutes still no reply
20 januari 2026
Review zonder uitnodiging
Antwoord van Nutriessential
Thank you for your feedback. We truly appreciate you taking the time to share your concerns, and we fully acknowledge them.
As our concern team is actively in communication with you, and they are doing their level best to ensure your order reaches you as soon as possible.
We sincerely apologize for the inconvenience caused and appreciate your patience and understanding while we work to resolve this matter. Your satisfaction is very important to us.
Perfect Service!
Perfect Service!
If You have and questions about Your Order they answer fast.
21 januari 2026
Review zonder uitnodiging
Antwoord van Nutriessential
Thank you so much for your kind words! 😊
We’re happy to hear you had a great experience and that our team could help quickly with your questions. Your feedback truly means a lot to us, and we’re always here if you need anything in the future!
Purchased supplements in Nov 2025
Purchased supplements in Nov 2025. Package never arrived due to customs (canada) and so everything returned to Nutriessential (original packaging, never opened) today. Nutriessential kept all of my money and the package and charged for all the shipping even the additional shipping. Their service department did not care that they effectively stole - kept the money and got their original, not opened items. Terrible policy and don't care about the customer. They finally confirmed this to me today (Jan 19, 2026) that even though they have received the original product back from customs they were not giving any refund and keeping the product.
19 januari 2026
Review zonder uitnodiging
Antwoord van Nutriessential
Thank you for taking the time to share your feedback.
We would like to clarify that our team has assisted you throughout the process by providing all available information regarding the return of your shipment and by offering the best possible solution to resolve the matter. Our intention has always been to support you transparently and fairly.
We have been in business for over 20 years, and during this time, we have built our reputation on honest practices, clear communication, and adherence to our published shipping and return policies. At no point do we retain both a customer’s payment and their product unfairly. All procedures are handled strictly in accordance with our policies, which are clearly outlined on our website.
We understand that delays or logistical issues can be frustrating, and while such situations are often beyond our direct control, we make every effort to guide our customers and resolve concerns as responsibly as possible.
We genuinely regret that your experience did not meet your expectations, but please be assured that we act in good faith and always strive to serve our customers in the best way possible. Thank you for your understanding.
Unforeseen charges
I bought a product from Italy and without any warning I was charged 55 USD for extra shipping without me being warned at the moment of check out
I am sure there was some clause in the policy, but please be very aware of this practice which is very unfair on the client's behalf
12 januari 2026
Review zonder uitnodiging
Antwoord van Nutriessential
Thank you for sharing your feedback. We sincerely apologize for any frustration caused by the additional shipping charge you encountered.
Our goal is always to provide clear information regarding shipping costs. For international orders, additional fees can sometimes apply due to factors such as destination country and the final volume of the shipment. While the information is typically outlined in our shipping policy, we understand that they may not always be immediately visible at checkout, and we truly regret that this was not clear in your experience.
We appreciate your feedback, as it helps us review and improve the transparency of our checkout process. Our team has already assisted you with the detailed information clarifying the charges.
They charged an additional USD 27 in…
They charged an additional USD 27 in shipping fees to my credit card without my consent, claiming the parcel weighed more than 2 lb. I had ordered a single bottle of Pure Encapsulations supplements with 120 capsules, so this justification makes no sense.
In the end, the package never arrived. They then claimed the issue was due to an incorrect address at checkout, which is also not true. To this day, I have neither received the parcel nor a refund.
This experience has been extremely disappointing. I will not order from them again.
Dear Marry,
Thank you for your response. I must be honest: I feel this matter has not been handled properly. Over the past several months, I have contacted your support multiple times via email, yet the responses have been generic and repetitive, and no concrete solution has been provided.
I have neither received the product nor a refund.
I am requesting an immediate full refund.
Regards,
10 november 2025
Review zonder uitnodiging
Antwoord van Nutriessential
Dear Stephanie,
We’re truly sorry to hear about your experience and understand how frustrating this must have been. We’d like to clarify that shipping charges are finalized by our courier after dispatch, based on the actual package weight (including packaging) and destination. The additional charge was applied only after we received the courier’s official invoice.
Regarding delivery, the shipment was returned to us because the address provided at checkout was incomplete, which unfortunately prevented successful delivery. We regret the inconvenience this caused and sincerely wish the outcome had been different.
We value our customers and would appreciate the opportunity to review this further with you. Please reach out to our support team directly so we can assist you with possible next steps.
Regards,
Marry Brown
Easy ordering
Placing orders with Nutriessential is very easy and they are processed and delivered very quickly, which is truly appreciated.
18 december 2025
Antwoord van Nutriessential
Thank you so much for your kind words! We’re delighted to hear that you found placing orders with Nutriessential easy and that our processing and delivery met your expectations. Your feedback truly encourages our team to keep providing quick and seamless service.
We look forward to serving you again soon!
amazing product 10/10
31 december 2025
Review zonder uitnodiging
Antwoord van Nutriessential
Thank you so much for your amazing review!
We’re thrilled to hear that you loved the product and rated it 10/10. Your support truly means a lot to us, and we’re glad we could meet your expectations.
We look forward to serving you again in the future!
Very bad service
Very bad service. Hidden fees not mentioned, inaccurate and false delivery date. Charged my card without my consent and asking for more fees at delivery.
30 december 2025
Review zonder uitnodiging
Antwoord van Nutriessential
Thank you for taking the time to share your feedback with us.
Our concerned team has already addressed your query regarding the additional charges incurred for shipping your order. These details are clearly outlined in our shipping policy, which we encourage customers to review prior to placing an order.
Regarding the additional fees requested at the time of delivery, we would like to clarify that these are customs duties or local clearance charges determined by the local authorities in the destination country. Unfortunately, these charges are beyond our control and are not collected by us.
We truly appreciate your understanding and value your feedback, as it helps us improve our communication and service.
Excellent service
Excellent service, I ordered sun Butyrate which isn't available in the UK and it came within a matter of days. Honestly, I am still waiting for other parcels from UK companies to arrive. I expected Nutriessentials international parcel to be longer than theirs but they have beat the local couriers. Will definitely order again.
30 december 2025
Review zonder uitnodiging
Antwoord van Nutriessential
Thank you so much for taking the time to share your experience! We’re thrilled to hear that your Sun Butyrate order reached you so quickly, especially since it isn’t available in the UK. It’s fantastic to know that we were able to exceed your expectations compared to local couriers.
Your kind words mean a lot to us, and we’re delighted to hear that you plan to order again. We look forward to serving you with the same level of service in the future!
Thank you once again for your feedback and support.
Two orders in one -The first and the last.
Disappointing because it took several weeks for the product to finally arrive, mostly sitting in the USA, finally arrived 30/12/2025. Plus freight was paid when the order was placed, but despite this a further $16.50 US was subsequently charged for freight.
Also I was subsequently advised that the same high quality product could be purchased locally at a much, much cheaper price, freight free.
30 december 2025
Review zonder uitnodiging
Antwoord van Nutriessential
Thank you for your feedback and for taking the time to share your experience with us.
Regarding your comment about the delivery time taking several weeks, we would like to clarify that our shipping policy clearly states that the estimated delivery time for international orders is 5 to 15+ business days, depending on the time taken for customs clearance at both the origin and destination countries.
Concerning the additional shipping charges you mentioned, these are also outlined in our shipping policy. The standard shipping fee covers a weight limit of 0.41 lb, and any additional weight is charged at the time of final dispatch. It is not possible to determine the final weight of a shipment in advance.
We sincerely appreciate your patience and understanding, and hope this clarifies the concerns you raised. Your feedback helps us improve our communication and service for future orders.
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