Oak Furniture UK Reviews 

Great Service from start to finish.

Johnny at Swindon store provided excellent customer service during our new suite purchase.
Delivery being 7 days was a little dramatic as our sofa back had been omitted from the van. However after a call to the depot. The two delivery men returned with the missing back needed to complete our suite. Acknowledgement of credit to these guys who went over and above to provide excellent service.
One negative the customer service representative who was called wasn't to helpful to her colleagues who were attempting to resolve issues on the day.
Total credit to Johnny and you're delivery team. A very happy customer

Such helpful people in the office,and then great delivery team.
I have now bought many pieces from this company, all best quality, beautifully made, so a very happy customer!

The service was fantastic, the person who helped me was very helpful and knowledgeable of all the products. The delivery and set up was very quick and they even did it for free because I loved so close.

Fast timely delivery. Great quality chairs. Slight assembly require but it was very simple and easy to do without tools. Chairs are very sturdy and comfortable and I feel are good value for money. The website was easy to navigate.

Furdeco staff made an excellent job of assembling our wardrobe. Thank you.

We love our extendable oak table! The unextended table has a small footprint, but more than adequate for our family of three, and it extends to seat 8 (and possibly even 10 at an uncomfortable push, but this would be only attempted if absolutely necessary!) The extension mechanism is very elegant and easy to use, we just hope it stands the test of time and use.

We spoke to customer service before ordering and she was very helpful in advising us how to ensure delivery wasn't attempted during our holiday (as it was unlikely to be delivered prior). The *only* downside of our experience is that having added a note to our order saying we would be unavailable to take delivery until after 24 August, we then received a text telling us delivery was scheduled for 23 August, which was a bit annoying. However, delivery was swiftly rescheduled to take place a few days later. Delivery arrived on time and the delivery guys were very friendly and polite. Would definitely order from Oak Furniture UK again.

We purchased several of the items in the Scandi range offered by Oak Furniture uk. We had been searching for weeks for a range of furniture to blend with our Ercol refurbished, mid century rocker and easy chair. I was so pleased when the items arrived. All were very well made, stylish and elegant and just the look we were searching for. The delivery was prompt convenient and very slick. Thank you Oak Furniture uk, you are Stars, we love your beautiful high quality Sandi Oak furniture.

Beautiful and modern, solid oak table and chairs which we bought for our adult daughter who lives in assisted living. She was very happy that she can do her jigsaws on her new extending table.
Very pleased. TY.

Good delivery time and all wrapped very well inside cardboard boxes
Very pleased with the new furniture!

The furniture that we ordered is very well made and excellent quality. The service was good and the delivery drivers very helpful.

The company website was well laid out and easy to use. There was excellent customer service throughout from purchase to delivery. I spoke with David who was meticulous in arranging delivery. He went "the extra mile giving me excellent advice on how to hang a heavy solid oak mirror.
I also purchased a large solid oak bookcase which was of very good quality and good value for money.
I would highly recommend this firm.

David was very knowledgeable and helpful.

I bought a dining room oak table from Oak Furniture UK and I can honestly say that it’s Customer Service Team is simply outstanding. I dealt with Liah and David who could not have been more helpful, pleasant and efficient. They were simply a joy to deal with.
Every enquiry was answered promptly and dealt with efficiently and with great courtesy.
Delivery was prompt and according to schedule and the dining table itself is of exceptionally high quality.

Thanks to the Customer Service Team, my experience with Oak Furniture UK has been absolutely great.

The chairs I ordered looked as good in person as I expected and are as comfortable.

good staff, great prices and a very good delivery team.
all the staff were very helpful and could not do enough for you. We will be buying more furniture from them soon

Very helpful staff
Prompt delivery
Excellent packaging
Very happy with tables and chairs

What a wonderful contact experience. We called with a query about a pending order, just tidying up the day's business and deciding to check in, and encountered a level and quality of service one rarely meets these days. Customer care at its best.

The sideboard and Glass Chrystal cabinet if fantastic, and so well made and delivered & set up, removing all the packaging, the men were bery nice indeed, well done, I will buy more to match , Gillian

Good after sale service.

There was a delay in delivery from the seller's supplier, which had to be chased a couple of times. On delivery there was a small area of damage on the chair, but the seller arranged for a furniture restorer to come out and repair the damage and checked that we were happy with the repair (which we were). Not every order can be perfect, so excellent after sales care is important and that is what we received here.