I have been shooting in the US for Ocus for about 4 and a half years now (near 100 shoots), and can honestly say that they have now sunk to a new low. More photos, less pay, no live chat support,... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
If you look at the recent reviews, you will see that most of the complaints concern travel expenses—an issue they have failed to resolve for years. I submit a claim for travel expenses, but it gets... Toon meer
Bedrijf heeft geantwoord
Le principe est plutôt pas mal; En tant que photographe, on shoote, on transmet les photos et OCUS s'occupe du reste... "Push the button, we'll do the rest", comme clamait Kodak aux début de la dé... Toon meer
Bedrijf heeft geantwoord
Sinto uma grande evolução na nova plataforma com a resolução de problemas que a plataforma anterior deixava a desejar. Porem ainda sinto a falta de uma função que seria muito útil, referente a um tópi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
In addition to the opportunity for technology to shape an ecosystem for creatives, we recognized that brands and businesses were lacking an efficient method to create, manage and optimize impactful visuals at speed and scale. Piecing together this opportunity and market gap, we created OCUS. Our purpose, which remains core to our mission today, is to drive online performance for businesses through always-on performing images, while creating the largest thriving ecosystem for creative workers.
Contactgegevens
Frankrijk
- support@ocus.com
- www.ocus.com
3,2
Gemiddeld
436 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Gave me the opportunity to monetized my…
Gave me the opportunity to monetized my hobby and also made me experience this kind of job
2 oktober 2025
Antwoord van OCUS
Hello Ester,
Thank you for your thoughtful feedback! It’s great to hear that your experience with OCUS was a positive one, and we appreciate your kind message.
Kind regards,
Anna - The OCUS Team
Plateforme utile mais peu de service d'aide
Je travaille pour Ocus en tant que photographe. Ils proposent une variété de projets de manière assez régulière, avec une rémunération définie par projet.
En revanche, il ne faut pas espérer un retour rapide si vous avez un problème. Il faut batailler avec un chat automatique et un service de ticketing qui prend des jours à apporter un retour.
1 oktober 2025
Antwoord van OCUS
Bonjour Pauline,
Nous vous remercions sincèrement d'avoir pris le temps de nous faire part de votre avis. Nous sommes désolés que votre expérience avec OCUS n'ait pas été à la hauteur de vos attentes. Vos commentaires sont importants pour nous et nous souhaitons remédier à la situation. Un membre de notre équipe vous contactera prochainement afin de discuter plus en détail de vos préoccupations et voir comment nous pouvons vous aider.
Cordialement,
Christophe - L'équipe OCUS
Traduit avec DeepL.com (version gratuite)
In my opinion it’s a really good…
In my opinion it’s a really good company!
I like that it gives flexibility
26 september 2025
Antwoord van OCUS
Hello Lenzy,
We truly appreciate your positive feedback! It’s great to hear that OCUS exceeded your expectations, and we’re thankful for your kind words.
Kind regards,
Christophe - The OCUS Team
C’était très rapide.
23 september 2025
Antwoord van OCUS
Bonjour Arif,
OPT2- Nous vous remercions pour vos commentaires judicieux ! Nous sommes ravis d'apprendre que votre expérience avec OCUS a été positive et nous apprécions votre gentil message.
Cordialement,
Ouzra - The OCUS Team
Good Job for freelancers
Hi Again another review for this year
I gave 5 stars because I still think that OCUS one of the best Company to work with ,,
Yes the money not like before but at least they organize everything to make it easy for us just go to onsite take the photos and upload them ..
the things I don’t like so far is
I don’t receive emails like before of the mission available on my area because of the new platform for Austria..
I get also disappointed to because of many of clients don’t want the fotoshoot or prepar any dishes that’s why I stopped for a while and that’s not OCUS problem that the clients what they see or want ..
wish on the future we I can see more missions unlocked on the map thanks 🤍🤍
28 september 2025
Review zonder uitnodiging
Antwoord van OCUS
Hello Dua,
OPT1- Thank you for your review and for sharing your valuable feedback with us! We’re thrilled to hear about your positive experience with OCUS, and we’ve made sure to pass along your suggestions to our internal teams for review. Your input helps us continue to improve and get closer to a 5-star experience for everyone.
Kind regards,
Ouzra - The OCUS Team
No one ever reads the photographers…
No one ever reads the photographers comments in the mission statements. If they do, there is no human communication to the photographer. This is not the first time I've have commented about this.
27 september 2025
Review zonder uitnodiging
Antwoord van OCUS
Hello Thomas,
Thank you for sharing your feedback with us. We’re sorry to hear that your experience with OCUS didn’t meet your expectations. We take your concerns very seriously and would like to understand more about what happened. Our team will be reaching out to you shortly to discuss this in more detail and work towards a resolution.
Kind regards,
Ouzra - The OCUS Team
Je recommande Ocus
Ça fait 7 ans que je travaille pour Ocus.
Je recommande vivement, missions intéressantes qu'on peut choisir selon ses disponibilités, service support réactif.
Je suis très contente de cette collaboration productive.
14 september 2025
Antwoord van OCUS
Bonjour Timea,
Nous sommes ravis d'apprendre que vous avez eu une excellente expérience avec l'OCUS ! Nous vous remercions pour vos commentaires encourageants ; ils nous touchent beaucoup.
Cordialement,
Christophe - The OCUS Team
Very helpful & supporting for image…
Very helpful & supporting for image creators. Payment is fast. Thanks again.
If have a higher payment for high grade creators will be more encouraging.
14 september 2025
Antwoord van OCUS
Hello Ken,
Thank you for your thoughtful feedback! It’s great to hear that your experience with OCUS was a positive one, and we appreciate your kind message.
Kind regards,
Ouzra - The OCUS Team
Antwoord van OCUS
Hello Gajendra,
Thank you for your thoughtful feedback! It’s great to hear that your experience with OCUS was a positive one, and we appreciate your kind message.
Kind regards,
Ouzra - The OCUS Team
There is something failing on your…
There is something failing on your platform. My portfolio link is broken, and when trying to upload my license that platform failed as well. No one has responded to my request for assistance as of yet. I cannot get any new assignments. I am very distressed about that.
5 september 2025
Antwoord van OCUS
Hello Kathleen,
Thank you for sharing your feedback with us. We’re sorry to hear that your experience with OCUS didn’t meet your expectations. We take your concerns very seriously and would like to understand more about what happened. Our team will be reaching out to you shortly to discuss this in more detail and work towards a resolution.
Kind regards,
Emelie - The OCUS Team
Je ne suis pas satisfer
5 september 2025
Review zonder uitnodiging
Antwoord van OCUS
Bonjour Salah,
Nous vous remercions de nous avoir fait part de vos commentaires. Nous sommes désolés d'apprendre que votre expérience avec OCUS n'a pas répondu à vos attentes. Pour mieux comprendre vos préoccupations et vous aider, nous vous avons envoyé une demande d'informations complémentaires via Trustpilot. Nous vous serions reconnaissants de bien vouloir nous fournir plus de détails afin que nous puissions traiter le problème et travailler à sa résolution.
Je vous prie d'agréer, Madame, Monsieur, l'expression de mes salutations distinguées,
Anna - The OCUS Team
Antwoord van OCUS
Hello Debora,
We’re so happy to hear about your great experience with OCUS! Thank you for your encouraging feedback; it means a lot to us.
Kind regards,
Anna - The OCUS Team
Antwoord van OCUS
Hallo,
Wir freuen uns sehr über Ihr positives Feedback! Es ist großartig zu hören, dass OCUS Ihre Erwartungen übertroffen hat, und wir sind dankbar für Ihre freundlichen Worte.
Liebe Grüße,
Anna - Das OCUS-Team
Antwoord van OCUS
Hello customer,
We truly appreciate your positive feedback! It’s great to hear that OCUS exceeded your expectations, and we’re thankful for your kind words.
Kind regards,
Ouzra - The OCUS Team
excellent helpdesk
20 augustus 2025
Antwoord van OCUS
Hello Luc,
Thank you for your feedback and for sharing your valuable comments! We're delighted to hear that you had a positive experience with OCUS, and we've made sure to share your suggestions with our internal teams for review. Your feedback helps us continue to improve and move closer to delivering a 5-star experience for everyone.
Sincerely,
Emelie - The OCUS Team
The pay is dismal
The pay is dismal, anyone saying otherwise is either lying or they aren’t a professional photographer. The customer support service is fine once you go through hurdles to reach them.
They have done great damage to small photography businesses in my area. If you use them, or work for them, you contribute to the damage.
30 april 2025
Review zonder uitnodiging
Antwoord van OCUS
Hello Kelly,
Thank you for sharing your feedback with us.
We’re sorry to hear that your experience with OCUS didn’t meet your expectations.
We take your concerns very seriously and would like to understand more about what happened. Our team will be reaching out to you shortly to discuss this in more detail and work towards a resolution.
Kind regards,
Roddy - The OCUS Team
Créateur de contenu
J'aime travailler avec ocus en tant que photographe en temps partiel, les missions sont intéressantes et le service support est très réactif.
14 augustus 2025
Antwoord van OCUS
Bonjour Zyad,
Nous vous remercions pour vos commentaires judicieux ! Nous sommes ravis d'apprendre que votre expérience avec l'OCUS a été positive et nous apprécions votre gentil message.
Cordialement,
Anna - The OCUS Team
Photographers
I'm one of their photographers and the work has been steady and consistent. Support is helpful and attentive when I need them. The pay is fantastic.
12 augustus 2025
Antwoord van OCUS
Hello Bryan,
We’re so happy to hear about your great experience with OCUS! Thank you for your encouraging feedback; it means a lot to us.
Kind regards,
Ouzra - The OCUS Team
Please delete my account immediately!
I didn't realize they were looking for photographers for €50-100. I didn't notice this when I signed up. I have been working as a professional photographer in the field of food photography for many years. My daily rate is €1,800. As a rule, a photo assistant costs €350 per day and a food stylist costs €700.
I feel sorry for the colleagues they are trying to exploit for so little money. When I then read that they pass on 10-20% of the final price to the photographers, I think they should be ashamed of themselves. But that's how people like them are: ripping others off, bleeding them dry and getting the maximum advantage for themselves.
Please delete my account immediately.
7 augustus 2025
Antwoord van OCUS
Hello Axel,
Thank you for taking the time to share your thoughts about your experience with us through your Trustpilot review.
We value all feedback—positive or critical—as it helps us better understand the perspectives of our community, and improve the way we work.
We have taken note of your concerns regarding the rates we offer.
We understand that our suggested session rates may be far from your standard day rate.
Please know that our platform is designed to serve as an additional revenue stream. Many of our photographers use it to fill in gaps between larger projects or to access opportunities that might not otherwise be available through their usual channels.
That said, we completely respect your position and your approach to valuing your work in today’s evolving industry.
We certainly never intended to undervalue your time or talent, and we truly appreciate the honesty and clarity with which you have shared your thoughts.
If you feel that our platform does not align with your goals, we understand.
I will reach out to you directly by email to discuss your account question.
Thanks again for your feedback—we wish you continued success in your professional journey.
Best regards,
Non è semplice contattarvi se si…
Non è semplice contattarvi se si riscontrano dei problemi. la retribuzione per i servizi è troppo bassa.
6 augustus 2025
Antwoord van OCUS
Hello Silvia,
Thank you for sharing your feedback with us. We’re sorry to hear that your experience with OCUS didn’t meet your expectations. We take your concerns very seriously and would like to understand more about what happened. Our team will be reaching out to you shortly to discuss this in more detail and work towards a resolution.
Kind regards,
Ouzra - The OCUS Team
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