Ofnl Reviews 538

They got me connected a day earlier than initially indicated. Great job from Mark!

Mark C was highly professional and helpful. Open to customer questions and gave friendly and very useful advice.
Fast and efficient service overall.
Great visit 😊

Extremely professional and resolved issue in a timely manner, including answering any questions we had about our home system

Great service, Mark done great and quick job, make my daughter happy from the morning 🙂

Polite and helpful, Sorted within minutes of arrival.

Mark was brilliant, fixed our problem right away and made sure everything was fitted and working correctly before leaving. Great customer service, thank you!

Mark the engineer, who came to fix my router issue was brilliant. He showed up on the day booked and contacted me before to let me know his ETA. This was in the morning meaning I’ve not had to stay home for the whole day. He fixed the problem promptly without any issues, even fitted a new OFNL internet box.
Happy with his service and friendly attitude, thank you!

Mark from Ofnl did a great job. Excellent work, faster and clean.
Highly recommend this service.

Thank you

Regards

Mark was efficient and diagnosed problem quickly. Got us back on line in minutes and gave clear and helpful advice.

Very professional and quick service. Visited by engineer Mark and resolved the problem. Fantastic communication and follow up message. Thank you and would recommend

Mark from OFNL was excellent. The appointment was originally booked for Thursday, but he arrived a day early and quickly fixed the fibre issue. Really appreciate the prompt response and efficient service. Great job, Mark!

Mark provided a Great service and is a super engineer. After initially booking for a week ahead with our service provider due to not offering a time slot the engineer contacted us directly and offered an early morning slot the next day!
He turned up in time and fixed our problem quickly and professionally

Mark's a really good guy, knew want needed to be done and got me sorted quickly, thanks man 👌🏻

I didn’t have internet for a week in my new build, but the engineer who came sorted the issue and even helped me tune in my smart tv.

Very happy with the service provided.

held to Ransome over prices and all of the providers in my area I've never heard of, so rubbish!

This afternoon we had a lovely gentleman called “Kieran H” we have not had WiFi for 3 months but Kieran H sorted my fibre optics cable and also happily helped me and my partner install our WiFi box. He stayed until he knew it was working in every room and every phone. His respectful manners and kindness goes a long long way. We are really grateful for the time and effort he took explaining little things to me like the lights on the OFNL router etc and how to know whether it’s a problem with the router or the WiFi.
Overall very good experience would definitely recommend Keiron H to anyone who has issues.

I have received a visit from an engineer named George from OFNL. From this experience I can only give thanks and gratitude to such a wonderful representative of your company. I was blown away by how friendly and helpful George was in assisting me with my internet connectivity. Absolute first class experience all the way.

Fast and professional to our call out, with Mark completing the fix within minutes - top job!! 👍🏻

Mark was a professional, timely and also mainly very kind and helpful. OFNL have got a great employee on their hands. Credit to Mark for his support

From start to finish what amazing Customer Service. From Tim on technical helpline to Mark Cook the engineer who attended and fixed the problem. Both experienced and friendly and delivered exceptional support. Thankyou