I love my foundation stick. This is the first time that I actually got matched to the correct color by any company that I've tried. The foundation goes on smoothly and blurs into my middle-aged skin... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I placed an order with destination The Netherlands. On September the 30th I received an email that my order had been shipped. The tracking status hasn't changed since then. It says: Passport does not... Toon meer
I’ve been really loving the Ogee contour sticks—they’re lightweight, super easy to use, and blend beautifully without feeling heavy on the skin. They give such a natural finish, which I apprecia... Toon meer
Bedrijf heeft geantwoord
I am a loyal OGEE customer as the quality of the skin care and makeup has made a huge difference in my skin. Other cosmetic and skin care lines cause irritation and dryness. I get compliments on my sk... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are committed to creating the ultimate certified organic collection of high-performance, multifunctional Beauty. We offer an elevated journey that transcends what clean means in the beauty industry. This is why we are proud to go Beyond Clean Beauty. Makeup That's Skincare — Safe for your skin, safe for the planet. Ogee goes beyond clean beauty. Effortless makeup with skincare benefits by Ogee Luxury Organics.
Contactgegevens
1 Lawson Lane STE 130, 05401, Burlington, Verenigde Staten
- support@ogee.com
- www.ogee.com
4,3
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 93% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Always have great experience with…
Always have great experience with ordering from Ogee, and there products are absolutely amazing!
17 april 2026
Antwoord van Ogee
Thank you so much for your continued support! We’re delighted to hear you always have a great experience with Ogee and love our products. Your kind words truly mean a lot to us!
Antwoord van Ogee
Thank you for the wonderful review! We’re thrilled you love our products and had such a fun experience. We can’t wait to welcome you back again soon!
Total mess
I love the makeup, but the paint on the tubes started flaking off and getting over everything. It covered everything in my makeup bag, and I would find little white flakes on my face embedded in my makeup. It was a huge mess and I finally had to throw them away.
10 februari 2026
Review zonder uitnodiging
Antwoord van Ogee
Thank you for sharing your feedback, and we’re so sorry to hear about your experience with the packaging. We’re happy to know you loved the makeup itself, but we completely understand how frustrating the flaking and mess must have been. Our tubes are designed to maintain their finish under normal storage conditions, but exposure to other makeup products, chemicals, oils, or certain substances inside makeup bags can sometimes affect the outer coating and tubing material over time. We always recommend storing products separately and keeping them clean and dry to help preserve the packaging quality. We truly appreciate you bringing this to our attention, as customer feedback helps us continue improving both our products and packaging. Thank you again for your support and honesty!
Love Love these products!!
22 juli 2025
Antwoord van Ogee
Thank you so much for your kind words! We’re thrilled to hear that you love the products and that they exceeded your expectations. Your support truly means a lot to us, and we appreciate you taking the time to share your experience. We look forward to serving you again soon!
Misleading pricing and poor customer service
Misleading pricing and poor communication: I contacted customer service regarding a price jump when switching from USD to AUD. I was told the increase was to cover shipping to Australia. However, at checkout, a separate $41 delivery fee was added anyway—despite the site advertising "free delivery." When I pointed out that I was essentially being charged for shipping twice, the team completely stopped responding. Very disappointed in the lack of transparency and the sudden "ghosting" when asked for clarification.
5 mei 2026
Review zonder uitnodiging
Antwoord van Ogee
Thank you for your feedback, and we sincerely apologize for the frustration and confusion surrounding the pricing and shipping charges. We understand how disappointing this experience must have been, especially after reaching out for clarification and not receiving a follow-up response. That’s not the level of communication or transparency we aim to provide. Your concerns have been noted, and we truly appreciate you bringing this to our attention so we can review and improve both our pricing, communication, and customer support experience. A team member will be reaching out shortly!
Antwoord van Ogee
Thank you for being a repeat customer! We’re so happy you continue to enjoy the product and appreciate your support!
Antwoord van Ogee
So happy to hear that! Thank you for the amazing feedback — we’re so glad you’re loving the products and truly appreciate your support!
Antwoord van Ogee
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with both our company and customer care. We truly appreciate your support!
Love the product
Love the product, not the price! These are amazing sticks I use everyday. I wish they were more affordable and I find myself continuing to look for something less expensive. Until then, I will continue to use Ogee.
5 oktober 2025
Antwoord van Ogee
Thanks so much for your kind words—we’re glad you’re loving the sticks and using them daily! We understand the price can be a consideration, and we truly appreciate your support. We’re always working to deliver the best quality and value, and we hope to keep earning your loyalty 💛
I have bought many make up products in…
I have bought many make up products in the past, I switched as I wanted something lighter, more natural and that was less likely to clog my pores and cause breakouts.
I do really like the products as I have had less problems with my skin since using it, my eyes water less with the mascara too.
The products over all are really nice, and go on smoothly and blend easily. I’m not a massive fan of the foundation, but that’s just preference as it’s not very thick so it’s a bit sticky.
I had some issues with the products at first not being a match but I contacted the company and they did give me a voucher to buy more - which I did, I was happy about that!
I would happily buy their products again, as I use them at weekends and they really are very nice, however, I have decided not to as the cost of deliver £8 is ridiculous for something so small that is already much more expensive that other brands (I understand the cost of products) but I’m not prepared to pay £8 on top of that unfortunately so I will have to find another brand when it’s ran out.
23 april 2026
Review zonder uitnodiging
Antwoord van Ogee
Thank you for your feedback! We’re so glad the products have been gentle on your skin and easy to use. We appreciate your comments on the foundation and delivery costs, and we’ll share them with our team. Thanks again for your support!
I purchased the tinted serum
I purchased the tinted serum. The product does not stay mixed even when shaken.
When I emailed customer service they said that happens with transportation. They also said the shelf life is only three months. However, it was like this from the beginning. I have only had the product for a few months. They do not care that I am
unhappy with the product. I would not recommend this product. I had to throw it away.
19 april 2026
Review zonder uitnodiging
Antwoord van Ogee
Thank you for sharing your experience—we’re really sorry to hear this happened and understand how frustrating it must have been. This isn’t the experience we want for our customers, and we’d truly like the opportunity to make things right. We did reach out here to request a bit more information so we could locate your order and assist further, but unfortunately we didn’t receive a response. Please feel free to reply with your details so we can look into this for you. We’d love the chance to help.
I’ve ordered now multiple products from…
I’ve ordered now multiple products from this company. All high quality, always fast in shipping them out. 10/10 would recommend to friends & family!
Ps. This isn’t a sponsored review.
7 oktober 2025
Antwoord van Ogee
Thank you so much for your continued support! We’re thrilled to hear you’ve had great experiences with both our products and shipping. Your recommendation truly means a lot to us!
Ogee Contour = Love
I’ve been really loving the Ogee contour sticks—they’re lightweight, super easy to use, and blend beautifully without feeling heavy on the skin. They give such a natural finish, which I appreciate for everyday makeup.
That said, they are on the pricey side, but in my opinion, they’re worth it for the quality.
I wasn’t as impressed with the foundation stick though—it feels a bit heavier on the skin compared to the contour products.
Overall, a great brand with standout contour products!
11 april 2026
Review zonder uitnodiging
Antwoord van Ogee
Thank you so much for your thoughtful feedback! We’re thrilled to hear how much you’re loving our Face Sticks—they really are designed for that effortless, natural finish, so it’s great to know they’ve become a staple in your routine. We also appreciate your honest thoughts on the Complexion Stick. Feedback like this is incredibly helpful, and we’ll be sure to share it with our team as we continue to improve our products. Thanks again for your support. We’re so glad you’re enjoying the brand overall!
Great Product and great customer…
Great Product and great customer service. I had bought a product that was defective and they replaced it ASAP. Thank you so much!
9 oktober 2025
Antwoord van Ogee
Thank you so much for your kind words! We’re thrilled to hear you’re enjoying the product and that our team was able to quickly make things right for you. Providing both great products and great customer service is always our goal—so your feedback truly means a lot. We appreciate your support!
DO NOT BUY FROM THIS FRAUDULENT COMPANY…
DO NOT BUY FROM THIS FRAUDULENT COMPANY --- ABSOLUTELY HORRENDOUS CUSTOMER SERVICE....After attempting to call their (888) customer service number several times during their stated "business hours" (which is a bogus number they never answer, just a prerecorded msg telling you to go to either e-mail them, text them, or go to live chat on their website which doesn't exist), I e-mailed Ogee customer service 3x and also sent 3 text messages as well, and they refuse to respond to me. I also attempted to fill out the return form online to which I received an automated "not eligible for return" message before they even knew the problem (which was their mistake, not mine). Yet, they have no problem continuously sending me special offers to purchase additional products, so I know they're receiving my e-mails, yet refuse to answer them. This is my story/problem: I very recently purchased, paid for and received the Crystal Contour Collection. Upon opening the package, the casing for the bronze color stick is all scratched and banged up and the turning mechanism is broken and will not raise the product. The other two colors appear to be ok, however they are also scratched up a bit and stiff and difficult to turn. In addition, the sticks are hard, stiff and not at all soft & creamy as advertised. I'm not sure if I was sent an old product, etc. At any rate, although I opened the box to inspect the product, the products remain brand new and unused. I explained all of this in my numerous e-mails, texts and return form, and asked for a free return label and immediate refund for a bad and damaged product. I have not heard back from them at all...they refuse to acknowledge my messages and return any e-mail response....This is horrific customer service. My final message to them was letting them know that if I do not hear back from them within the next few hours, I will begin reporting them to the Better Business Bureau, the Department of Consumer Affairs, TrustPilot, and the State Attorney General for fraudulent business practices, and also place horrible reviews everywhere online. I also informed them that I would also be contacting my credit card to cancel all payments to them and for the credit card companies to open a fraudulent inquiry, and get my money reimbursed.
8 april 2026
Review zonder uitnodiging
Antwoord van Ogee
Hi Casey - We’re very sorry to hear about your experience, and we truly understand how frustrating this must have been. We take concerns like this seriously, especially when it comes to product quality and communication. After seeing your review, we did request additional information through the review form so we could locate your order and make this right, but unfortunately we haven’t received a response yet. Without order details, we’re unable to access your purchase or assist further from this platform.
What you’ve described is not the experience we want for any customer. Issues with packaging or functionality are absolutely something we want to resolve right away, and we’d be happy to arrange a replacement or refund once we’re able to locate your order. Please reach out to us directly at support@ogee.com with your order number or the email used at checkout, or respond to our previous outreach so we can prioritize this for you. We would like to suggest checking your spam/junk/promotions folders for an email reply from our team, as sometimes our email responses will land there instead of your email's inbox. We’re here to help and want to ensure this is resolved as quickly as possible.
I really like your lipsticks
I really like your lipsticks. I would like if you guys made a lipliner it would be great😏
24 september 2025
Antwoord van Ogee
Thank you so much—we’re thrilled to hear you love our lipsticks! 😄 A lip liner is a great suggestion, and we’ll definitely share your feedback with our team. Stay tuned… you never know what we might have in the works!
Not a true neutral
I love this product, however it was described as "neutral", when it's really quite yellow. Still the coverage and texture is quite beautiful.
18 maart 2026
Antwoord van Ogee
Thank you so much for your thoughtful feedback—we’re so glad you’re loving the coverage and texture! 💛 We appreciate you pointing out the undertone as well; we understand how important it is to find the perfect match. Your insight is incredibly helpful and will be shared with our team as we continue to improve our shades.
Ogee has great products!
Ogee has great products and wonderful customer service! I love their items!
13 april 2025
Antwoord van Ogee
Thank you so much for your kind words! We're thrilled to hear you're loving Ogee’s products and had a great experience with our customer service. Your support means the world to us!
Antwoord van Ogee
Hi Rosa! We are so sorry to hear that you are not loving your Ogee. Returns are accepted within 30 days of purchase on all U.S orders. https://ogee.com/pages/returns-shipping.
Love this line!!
Been a customer for over two years! Getting all my friends hooked on this awesome productive!
21 december 2025
Antwoord van Ogee
Wow—two years and counting! Thank you for your continued support and for spreading the word to your friends. We’re so grateful to have you as part of our community!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.