Oneparkingsolution Reviews 274

Parked outside my local Coop to visit the Post Office, I clearly had a disabled badge displayed but received a parking charge notice stating I had parked without displaying the badge. The camera used to take the stills photos is too far away to show the badge on my dashboard, however if you zoom into the image you can see the blue edge of the badge and clock. The camera used to take images of the rear of the vehicle is much closer, therefore had I not reversed into the parking space the badge would show on their images!! My appeal stated that the badge was displayed and I sent images of the valid badge. Despite this, the appeal was of course rejected, however they offered to lower the charge to £20 which I have paid as I can't risk this being 5 times higher if POPLA disagree with my appeal. Absolutely APPALLING company who clearly get away with THEFT AND FRAUD!! I abided by the T&C's on the parking notice, however due to THEIR front camera being too far away from my vehicle to evidence I did display a valid badge I GET A PARKING CHARGE!!!! Reading the reviews on the company I don't know how they are still allowed to trade given the similar stories of constantly declining appeals and the bullying tactics used (i.e. not being able to speak to anyone about a charge) and stating that you can appeal but if you lose the charge will be five times the price we are offering you........despite complying with the T&C's. ABSOLUTE COWBOY COMPANY WHO SHOULD BE SHUT DOWN IMMEDIATELY FOR THEFT AND FRAUD!!!! I WILL BE COMPLAINING TO MY LOCAL COUNCIL.

I had a terrible experience with One Parking Solution. Despite paying for my parking and following all instructions, I was issued an unjust parking charge notice (PCN).

I parked at Vantage Point, Brighton, and paid £4 for a two-hour stay at 09:22. I left at 10:01, well within the paid timeframe, and have proof of payment on my bank statement. I even placed the ticket on my windshield as instructed.

Despite all this, I received a PCN claiming "No payment/ticket" without any evidence that my ticket was not displayed correctly. When I reached out to resolve this, I found their response dismissive and unhelpful. This experience has been frustrating and a waste of time.

I would caution others about using this company, as they seem to issue parking charges unfairly, even when customers follow the rules.

I got a fine for parking in a unsigned car pa

Shameful company and shame on business's that employ their service. Pulled over briefly with engine still running, for 1m 55sec outside CARTERS DOMESTIC APPLIANCES then received £100.00 fine. Of course I appealed and of course it was immediately rejected. Beware of stopping anywhere even for a moment if controlled by OPS and avoid business's who use them.

These people are parasites and I don't know how they get away with what they do to people.If you see one of there signs in a car park, avoid at all costs.

Never seen such degree of Incompetency, arrogance, deception, greed...etc. No way of purchasing a parking permit or an e-permit, land owner clear advise is there are no parking restrictions in the area I live and YET! Those @#>$%£ are issuing a £100 parking charge on Saturday night (22:45) in a rural area on the South Coast.

dirty fifthly thieving scum ! scammers pretending to run a legitimate business. but so clearly nothing of the sort! luckily bad things sometimes happen to bad people. hopefully anyway.

I pulled up at Carters Domestic Appliances, Preston Road in Brighton, spent two minutes and three seconds reading the parking terms and conditions and have now been charged £100 by One Parking Solution with an unsuccessful appeal.

Avoid the parking company and avoid the local business that employs them (Carters) would be my advice.

Had a valid permit from the location I parked, which I placed on the dashboard. The ticket attendant issued a ticket and submitted images where the permit wasn't visible.
Contested with the company and IAS. Both claim it is not the ticket attendants job to locate the permit (arguably their only job).
Many people who use the car park have been issued similar questionable tickets.
Predatory parking solutions, absolute joke. SCUM!

They don't do there job properly very rarely come to the estate wouldn't recommend them awful company

Parked in what used to be a free parking quick stop pull in bay purposely created for people to use the Tesco Cashpoint in Ashby Fields, and now ONE PARKING SOLUTION want to charge me £100 for 59 seconds whilst I got some cash out for my son.

The signs are ridiculously high up, about 10 12 feet up alsmots level with tescos overhanging shelter over the ATM so you cant see when parked and rushing to the cashpoint. And I didn't see the sign approaching the what used to be free bay because the sun was too bright and I had both sun visors down, so not only did I not look up at the sun, the visors would block my view of the sign before I even parked up. After parking and on the way back, the sign is too high up to casually see.

It's almost as it has been positioned to catch ANY LOCAL PERSON OUT who remembers it used to be free to stop in the Pull In Bay.

And there are no legally accepted markings on the road to show ANY restriction at all, no lines of any description.

Will not be shoppingat this Boots, or Tescos or Trawlers fish and chip shop anymore. Complete rip off - will be sending my notice and pictures I went back and took today of the poor signage to BBC ROB programme.

We visited Llangrannog in August 2024 and parked in the beach car park run by One Parking Solution. We were not aware of the10 minute rule. If you have not paid within 10 minutes you will get an excess charge of £60/£100. We were slow paying because the car park was busy and we had to wait for a suitable spot. We knew nothing of the 10 minute rule until we paid and saw a notice on the machine. It is on the terms and conditions notices placed around the car park but you will only find the 10 minute rule in small print near the bottom. It took us 12 minutes to pay but we left in less than half the time that we had paid for (including the 12 minutes). We received the charge even though they did not lose any revenue, in fact they would get additional revenue when our spot became free. We appealed but, the rejection came back so quickly, I doubt anyone actually looked at it and the rejection was system generated. A disreputable organisation of the first degree!

Just reading the reviews on here. Absolutely unbelievable that a so called socialist Government could allow companies like this to operate. Even the Stasi in the former East Germany wernt this nasty.

I parked in a local road as I have done for years. What I hadnt noticed was that the parking had been taken over by these guys. The sign was half way up a lamppost. Little chance of contesting it so £60 for 6 minutes.
How do public roads come to be called private land managed by this lot. Hopefully we will see dramatic changes to their operations under this Labour government. If not they are both as bad as each other.

My daughter picked me up from Crossways, besides Costa Coffee, for minutes as I was putting a heavy object in to the boot of her car. I received a ticket for £100 and appealed. They rejected this saying it was obvious that we should have paid for parking and parked the car in a bay. I was in Costa and my daughter was doing me a favour - for minutes.
I am now attempting to appeal using the ISA website but this is another 'con'! I have attempted to log in, create a new account and the password they gave me is not accepting it and keeps locking me out of the system. Also, in order to appeal you have to pay £60!
Who are these crooks and what is Dartford Council doing about it - nothing!!!!
I feel sorry for Costa who will be losing lots of valuable customers due to these money grabbing crooks.

I parked our LWB van in a free car park, but the vehicle jutted out from the small bay's provided , the car park was empty at 07;00 am , and popped in to co op for a total of 3 minutes , and then they delayed the letter so the 14 day period was up , and now want 100 pounds ,
you are crook's one parking, even the BBC think so

Cowboys who issue unreasonable tickets and then decline appeals

Received ticket for overstayed however we went to the car park 2 days in a row.They sent us ticket that we left our car overnight without any evidence.They send 2 pictures with in and out next day without any pictures evidence shown even 1hr later proof.We send appeal and ask them to send us more pictures as we went 2 days in a row for shopping.Apeal was rejected and evidence has not been sent to us to show if the car was longer that 10min on each of those days. Disgusting! The government should close this kind of private parking as they charge people without any reason.You should send at least proof of overstayed not pick up random days with 2 different days we in and out as this is 2 different shopping!!!Check more carefully cameras when car went in and out from car park! You should found better way how to make money!

Parked for total of 6 mins, 20s whilst trying to find out how to pay by phone or card. Gave up and left only to then be hit with a £100 penalty. So a total of £3.80 per second in charges! Ridiculous approach. I won't be going anywhere near that location ever again which is a shame for the local businesses.

I parked at this car park on the 5/7/2024 for two hours with my girlfriend. I paid and got a ticket that I placed on the screen, but unfortunately did not keep the ticket because why should I after all it safe isn't it?
I was shocked to be informed by Europcar that I had a parking ticket from the Llangranog car park.
With no way to prove that I had paid for parking I am forced to pay £100.00.
I would strongly advise anyone to take a receipt and keep it as proof of payment.
After reading the reviews of this parking system it is clear to me that something is not right here and should be investigated by the local council.
I can assure you that this will not happen again, as it appears that the Llangranog car park system can not be trusted.

Fined £100 for 1min 40secs stay in a bay to the side of free parking at a Tesco Express store ! Parasitic company adding nothing to anyone's advantage.