Onlinelighting Reviews 

632
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

The delivery of my order was late, and had as yet not been received. No communication or explanation has been forthcoming. Poor device. I can’t comment on the products as I’ve not received them.

Beoordeeld met 5 van de 5 sterren

We are really pleased with our order very good ordering service and excellent communication. The lights are good quality and easy to install. We will be back to order some more lights and will be r... Toon meer

Beoordeeld met 5 van de 5 sterren

Lights ordered on a Sunday evening and delivered to NI by early afternoon on Thursday. Well packaged, inner and outer boxes in pristine condition. Lights are fantastic. Really good quality, really... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great products, loads to choose from in the range. Delivery was the next day, all correct and well packaged! Can’t ask for much more - will definitely be using again!

Bedrijfsgegevens

  1. Lampenwinkel

Informatie afkomstig van verschillende externe bronnen

Here at Online Lighting we offer an extensive range of quality home lights and lighting. With secure online ordering and express delivery on all products, we are sure you will enjoy shopping with us.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

632 reviews

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3 sterren
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4,5

Alle reviews

(632)

27 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Excellent service, excellent quality.

Lights ordered on a Sunday evening and delivered to NI by early afternoon on Thursday. Well packaged, inner and outer boxes in pristine condition.
Lights are fantastic. Really good quality, really bright consistent light - not the row of little dots like in some of the cheaper priced versions on social media.
Highly recommend, cannot wait to get them up in our newly decorated hallway.

1 mei 2025
Review zonder uitnodiging
Logo Onlinelighting

Antwoord van Onlinelighting


Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service.

Kind regards
The customer care Team

Beoordeeld met 5 van de 5 sterren

Beautiful lights

Beautiful lights! I'm very impressed. Exactly what I wanted.

30 april 2025
Review zonder uitnodiging
Logo Onlinelighting

Antwoord van Onlinelighting

Thank you, we look forward to you shopping with us again soon.

Kind regards
The customer care Team

Beoordeeld met 2 van de 5 sterren

I bought 2 security lights from this…

I bought 2 security lights from this company, 1 has a camera the other just a PIR security light , the pir one started flickering so I contacted the company and they said they would send me a replacement light, well that was over 3 weeks ago ,I have emailed the several times, but no answer back. Looks like I better go to B&Q and buy another light

12 april 2025
Review zonder uitnodiging
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Antwoord van Onlinelighting

Perhaps you could send identifying details to customerservice@lighting-direct.co.uk as despite our best efforts we cannot locate you on our system.

Kind regards
The customer care Team

Beoordeeld met 3 van de 5 sterren

I’ve ordered a lamp battery powered for…

I’ve ordered a lamp battery powered for a painting and they said it’s comes in in 3-4 days, i’ve waited two weeks I’ve called them and they forgot about my order , and in the end, I’ve got it after two days in future, I know I’m not gonna order from them anymore 👍

18 april 2025
Review zonder uitnodiging
Logo Onlinelighting

Antwoord van Onlinelighting

I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. Please be assured that this feedback will be passed on to the relevant team.

Kind regards
The customer care Team

Beoordeeld met 3 van de 5 sterren

Took ages to get here

Took ages to get here, as it ships from china, which is not lear on the website. but the product is superb, and well priced.

16 april 2025
Review zonder uitnodiging
Logo Onlinelighting

Antwoord van Onlinelighting

Thank you on behalf of the team.

Kind regards
The customer care Team

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

Good, informative, clear website, easy to create an order.
Very fast dispatch and delivery.
Responsive and helpful customer service, part of the order was damaged in transit, replacement was quickly arranged and delivered next day.
Very good buying experience, would definitely buy from Online Lighting again.

15 april 2025
Review zonder uitnodiging
Logo Onlinelighting

Antwoord van Onlinelighting

We work very hard to provide excellent customer service so thank you for your acknowledgement.

Kind regards
The customer care Team

Beoordeeld met 5 van de 5 sterren

It's annoying to be asked to do reviews…

It's annoying to be asked to do reviews for every purchase one makes these days, so I normally ignore those requests. But these guys are good, and I want them to be around next time I need light bulbs. So I'm doing this review and giving them 5 stars.

9 april 2025
Review zonder uitnodiging
Logo Onlinelighting

Antwoord van Onlinelighting

Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service.


Kind regards
The customer care Team

Beoordeeld met 5 van de 5 sterren

Excellent product and service

Excellent product and service, shade included all electrical fixtures.

1 april 2025
Review zonder uitnodiging
Logo Onlinelighting

Antwoord van Onlinelighting

We work very hard to provide excellent customer service so thank you for your acknowledgement.
Kind regards
The customer care Team

Beoordeeld met 5 van de 5 sterren

They answered the phone

They answered the phone, were able to answer my query over a product, in stock, next day delivery and great value, what more can I say👍🏻

25 maart 2025
Review zonder uitnodiging
Logo Onlinelighting

Antwoord van Onlinelighting

Thank you, we look forward to you shopping with us again soon

Kind regards
The customer care Team


Beoordeeld met 5 van de 5 sterren

Lots of choice at competitive prices

Lots of choice at competitive prices. Lovely outside light and delivered next day.. can’t get better service than that! This is the second time ordering from this company and will do so again in the future.

22 maart 2025
Review zonder uitnodiging
Logo Onlinelighting

Antwoord van Onlinelighting

We are delighted you are so pleased with your purchase.


Kind regards
The customer care Team

Beoordeeld met 1 van de 5 sterren

My package has still not arrived and I…

My package has still not arrived and I have not had any notice from the company. It was next day delivery and it still hasn't arrived. I needed this for work and now I am not sure when it will arrive.

18 maart 2025
Review zonder uitnodiging
Logo Onlinelighting

Antwoord van Onlinelighting

Perhaps you could send identifying details to customerservice@lighting-direct.co.uk as despite our best efforts we cannot locate you on our system

Kind regards
The customer care Team

Beoordeeld met 5 van de 5 sterren

Good quality lighting & selection

Good quality lighting & selection. Great price & value. Shipped quickly. No concerns or problem with recommending

17 maart 2025
Review zonder uitnodiging
Logo Onlinelighting

Antwoord van Onlinelighting

Thank you, we look forward to you shopping with us again soon.


Kind regards
The customer care Team

Beoordeeld met 5 van de 5 sterren

Easy ordering on a good website

Easy ordering on a good website. Extremely fast delivery I had it within 24 hours of ordering. Will use again

11 maart 2025
Review zonder uitnodiging
Logo Onlinelighting

Antwoord van Onlinelighting

Thank you, we very much value our customer’s feedback.

Kind regards
The customer care Team


Beoordeeld met 5 van de 5 sterren

Great lights and service.

Great lights and service.

Ordered around 8.00pm and they arrived the next afternoon.

Very happy and would use again.

12 maart 2025
Review zonder uitnodiging
Logo Onlinelighting

Antwoord van Onlinelighting

Thank you so much for your lovely feedback.


Kind regards
The customer care Team

Beoordeeld met 1 van de 5 sterren

Fedex delivery appalling

The lights are fine, but Fedex was terrible. The website was not working and I couldn’t access the area where delivery Instructions could be entered. No notification of what address the items had been delivered to. Absolutely unacceptable

11 maart 2025
Review zonder uitnodiging
Logo Onlinelighting

Antwoord van Onlinelighting

Please accept our sincere apologies. We have escalated the matter to our FedEx Account Managers and hope to have your order with you as soon as we possibly can.

Kind regards
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Shining star of a firm!

Very good value. Exactly what I needed for my new staircase. Very quick delivery.

9 maart 2025
Review zonder uitnodiging
Logo Onlinelighting

Antwoord van Onlinelighting

We are delighted you are so pleased with your purchase.

Kind regards
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Fabulous

Fabulous! I was a bit uncertain at first as I’d never heard of them, but they were great! Delivered the light within 12hrs of ordering

3 maart 2025
Review zonder uitnodiging
Logo Onlinelighting

Antwoord van Onlinelighting

We work very hard to provide excellent customer service so thank you for your acknowledgement.

Kind regards
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Bought a pair of inexpensive up-down…

Bought a pair of inexpensive up-down outside lights and the quality is excellent, so don't let the prices fool you. Delivery was NEXT DAY, having placed an order the previous evening at about 7.00pm.

27 februari 2025
Review zonder uitnodiging
Logo Onlinelighting

Antwoord van Onlinelighting

Thank you, we look forward to you shopping with us again soon.
Kind regards
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great lamp, great quality, great service.

Beautiful lamp arrived on time and was well packaged to avoid damage. Great quality. Would definitely order from this company again.

18 februari 2025
Review zonder uitnodiging
Logo Onlinelighting

Antwoord van Onlinelighting

Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service.

Kind regards
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service , arrived within a couple of days. Very pleased with my Astro outdoor wall lights , as described on the website very stylish and well made. Would highly recommend .

22 februari 2025
Review zonder uitnodiging
Logo Onlinelighting

Antwoord van Onlinelighting


We are delighted you are so pleased with your purchase.

Kind regards
Customer Care Team

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