Paintscratch, Inc. Reviews 

Right color. Quick delivery.

They sent the wrong color and now I have a dark green spot on my hood. Wrote to the company and was told someone would contact me... and no one ever did. Sent an email after my complaint and I followed up. They only asked if I received my paint and did it arrive. Not satisfied at all! Pay a little more and go through the dealer.

Fast shipping and great product.

All most right10

Perfect color match

The paint was a perfect match, but the clear coat did darken the repaired spots. I wish there would be a way to lighten the spots back up.

Paint arrived quickly, and colors are a great match and very high quality. Will definitely be returning for future projects!

Easy to apply and the color looks good. I'm just an old lady with a little scratch/ding and I did fine. Thanks!

The car looks much better. So glad I did this.

Excellent and quick transaction. Product had great packaging and worked great. Would highly recommend!

It was easy finding the paint color and type product (i.e., spray, touch up bottle, touch up pen). The product I ordered came as promised and in great condition. I ordered the touch up bottle to hide little paint chips. When I applied the paint, I stood back to evaluate and couldn't find where I had the chip. It totally disappeared! Great color match! Thank you, Paintscratch.

I received a defective product and the company has refused to make it right. That speaks for itself.

They’ve made it clear: the policy is guaranteed, the product isn’t.

I was so excited to receive my paint and even more excited when it matched perfectly! My car looks great! Very pleased with the outcome. Thanks!

Hello,

It’s a perfect match! I’m so very impressed! I own a 1999 Harley Davidson. Aztec Orange Pearl is the name of the color on my bike and you nailed it. After applying your touch up paint, I found the bottle from Harley Davidson, you know the bottle with their logo. Your match is better than theirs. Thank you very much! Awesome work!

Paintscratch had the exact color - the color code was provided by BMW. BMW was supposed to get us a small supply of this paint when we bought the car a year ago; they don't have it!

Quality seems good, shipping was slow but my primary issue is their website and follow through service. Ordered Pens for three of my cars with one being a completely different shade based on the color selector they use on their web site for the year make and model. They admitted that their system is incorrect and that I should have ignored their website. They never offered to make it right or honor their guarantee.

I received my order and already used the brush and pen. They match great and the pen works great on the small chips that I had.

Ordering was easy. I wasn't sure of the correct color to buy, and the customer support folks were very responsive. Paint arrived quickly, and now my car looks like new!

I submitted an order but received a system error saying that the order could not be processed due to their server problem. I chose not to contact them via email. I assumed my order did not go through since I did not receive an order confirmation or subsequent shipping or tracking information. I decided to order from a different company. Surprise! On July 30th I received the order that supposedly did not process. When I contacted the company asking for a full refund and a prepaid shipping label,they claimed that their emails may have gone to spam folder, (not their problem) which they didn't, so they can't refund the paint because it is custom mixed (not really, a standard manufacture color). Very frustrating since I never actually thought I ordered from them and now can't get my money refunded.