website not easily navigated,I place an order at $137us and was quoted $209-$349.00 for FedEx shipping to AB Canada, called them to ask why and was told very rudely that the quotes were accurate and i... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I ordered the incorrect part the first time (never order parts in the middle of the night) and I noticed within a couple hours. I notified ss396.com right away and put in a request for return and caug... Toon meer
Bedrijf heeft geantwoord
Every time I place an order you seem to have a sale a few days after or give away a t shirt or hat or something. Why don’t you just add that offer to stuff in progress? Your marketing team knows wh... Toon meer
Bedrijf heeft geantwoord
Ground Up had the part I needed with the most reasonable shipping cost. More importantly, it arrived in perfect condition due to the box being tough enough to survive FedEx shipping. Thank you Ground... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
When we started SS396.com, a Ground Up Motors company, we had one thing in mind: to bring the best quality restoration parts to everyone, from the weekend driver to the 1000-point restoration. Over the years, we have grown from one person operating out of a garage to our brand new 60,000+ square foot facility in Palm Coast, Florida. Despite our growth, our passion and vision have remained the same: to keep the excitement of classic American muscle running by providing the best parts available, an easy-to-use website, and the best customer support team.
Contactgegevens
2 Commerce Blvd, 32164, Palm Coast, Verenigde Staten
- 2032351200
- info@ss396.com
- ss396.com
4,1
Goed
457 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 93% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The part was manufactured incorrectly
The part was manufactured incorrectly. The transmission cross member had the transmission mount welded off center and would not align correctly. I am requesting a full refund, including freight.
9 juli 2026
Review zonder uitnodiging
Parts are correct and fit is good also…
Parts are correct and fit is good also fast helpful service
1 juli 2026
Review zonder uitnodiging
It was easy to order and the parts were…
It was easy to order and the parts were good quality
9 juli 2026
Review zonder uitnodiging
Antwoord van ss396.com
Thanks for the feedback and for the review Chris!
Received items quickly in excellent…
Received items quickly in excellent condition.
1 juli 2026
Review zonder uitnodiging
Antwoord van ss396.com
Thanks for the feedback Todd, we appreciate your business!
website not easily navigated,I place an…
website not easily navigated,I place an order at $137us and was quoted $209-$349.00 for FedEx shipping to AB Canada, called them to ask why and was told very rudely that the quotes were accurate and it was up to me to proceed, well I placed the same order through Camaro Central and the FedEx shipping is $69.00. Well all you enthusiasts out there do yourself a solid and shop around
6 juli 2026
Review zonder uitnodiging
Antwoord van ss396.com
Thank you for your feedback. We're sorry to hear about your experience and apologize if our service did not meet your expectations. Our international shipping rates include applicable taxes, duties, and direct delivery to your door, which may account for the difference in pricing. If you'd like us to review your shipping quote or discuss your experience further, please give our customer service team a call—we'd be happy to help.
Good company
Good company, easy to work with. Shipping rates are high but usual for most companys
30 juni 2026
Review zonder uitnodiging
Antwoord van ss396.com
Thanks for the feedback, we appreciate your business!
Thank you very much for the replacement…
Thank you very much for the replacement and hurry up with the seat foam and visor hardware
2 juli 2026
Review zonder uitnodiging
Extremely fast shipping and received…
Extremely fast shipping and received exactly what I needed and expected. Would highly recommend SS396.com
22 juni 2026
Review zonder uitnodiging
Antwoord van ss396.com
We’re glad to hear you’d recommend us; that’s exactly the kind of experience we strive to provide. Thank you for taking the time to share your review.
Great product fast delivery
Second time ordering a great experience with both orders
17 juni 2026
Review zonder uitnodiging
Antwoord van ss396.com
Rickie, Thanks for coming back to us again. We appreciate your continued support and are glad both orders have been a great experience for you.
Only place that offered what I needed
Only place that offered what I needed. Shipping was great.
21 juni 2026
Review zonder uitnodiging
Antwoord van ss396.com
It is great to hear we had what you needed Rose. Thank you for shopping with us, and for the review.
Antwoord van ss396.com
Thanks for the five stars Redbird!
Great service
I accidentally double ordered an item. They called to confirm if this was correct, which it was not. Really appreciated that call which prevented the need to return an item.
18 juni 2026
Review zonder uitnodiging
Antwoord van ss396.com
You're welcome Nathan, glad we could fix that issue for you! Thanks for shopping with SS396!
Door glass parts
The parts for my door glass were delivered very quickly. The parts worked much better than the junk parts my customer bought. His parts the roller wheels broke off the first time the glass was rolled up.
27 juni 2026
Review zonder uitnodiging
Antwoord van ss396.com
Glad the parts worked out well for you John! Thanks for shopping with us and for the review!
Great stuff.
26 juni 2026
Review zonder uitnodiging
Antwoord van ss396.com
Thanks for the feedback. We’re glad you’re happy with everything.
Antwoord van ss396.com
You are welcome Gary! Thanks for shopping with SS396 and we hope to see you again soon!
Antwoord van ss396.com
Ron, we appreciate the five stars!
I ordered the incorrect part the first…
I ordered the incorrect part the first time (never order parts in the middle of the night) and I noticed within a couple hours. I notified ss396.com right away and put in a request for return and caught the order even before it was packaged and sent. The refund on that purchase made it back to my account in reasonable time. I then reordered the correct part # and they arrived when promised.
8 juni 2026
Review zonder uitnodiging
Antwoord van ss396.com
Hey Don, glad we got you all taken care of! Thanks for shopping with SS396!
The shipping was fast and I received my…
The shipping was fast and I received my order quicker than I expected. The shifter looks and works great. I would definitely recommend SS396 to anyone looking to order upgrades for their ride.
24 juni 2026
Review zonder uitnodiging
Antwoord van ss396.com
Hey Baxter, thank you for the feedback! We hope to see you again soon!
$$$ saving part !!
Gas cap fixed my issue, at price of gas that’s a BIG plus !!!
17 juni 2026
Review zonder uitnodiging
Antwoord van ss396.com
Mark we hear you on the gas costs, haha! Glad it worked out for you, and thanks for the five star review.
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