Paknsave Reviews 

Falsely accused of theft at the Clarence St location Hamilton. They took my personal belongings at checkout and refused to give them back to me. Police arrived and determined so didn't steal anything. I was still then trespassed for 2 years and embarrassed in front of an entire store full of customers. Not to mention not refunded the full amount for my purchase nor give the items I partially paid for.

Thames PAC N Save 3.30pm 21/3:
I was crossing the very bumpy pedestrian crossing outside the main door when the back flap of the trolly opened and a few items plus a bottle of wine fell on the ground. The bottle broke!
A PAC n Save employee was getting into a car nearby - transpired she was going home. She came over - honed the shop for assistance. Said I would get a replacement.
Security man arrived and withreplacement wine. Young female employee was friendly, professional and helpful - beyond the call of duty!! Well done Thames PAC n Save!!

I think your bakery employees at the Royal Oak branch need teaching with some manners. I have observed their ways or manners over the years. They either ignore a customer patiently waiting until finally attended to, or they are rash in their interaction with the customer. Again this morning, for example, I was over the counter waiting for someone to attend to my wish to buy sausage rolls. After trying to ring the bell thrice, a much older lady nearby, who seemed to keep ignoring the ringing, finally came to attend to me and later with a somewhat crossed disposition - on her face. When she finally gave the rolls, she handed these heavily, creating a thud over the counter before my stunned face. It looked as if she was unsatisfied, if not regretful, at working as a sales or bakery assistant. Perhaps she needed to be terminated and to rid the workplace of her bad behaviour at work - especially towards customers.

Manukau Paknsave needs a new name,"checkitoutyourselfpaknsave "
Either wait 4 large trolleys deep to go through staffed checkout or do it yourself, pity help you if you have a large shop that doesn't fit on the space or you are in a hurry! Very frustrating!!
The staff helped in the end which I was grateful for.

Worst ever "fresh" fish place in Whangarei.... Since two years just plastic packed fish, extreme expensive just a nuts manager.... Don't buy in this place. USELESS!!!

Bought a watermelon yesterday Sat 15th Feb 2025. At 10pm I heard a punctured sound. Watermelon cracked, clear juice oozing out. I cut it open and a kind of white foam forming.

Cheapest groceries around, meat and fruit and veges aren't the best quality

DONT BOTHER ORDERING ONLINE MULTI ERRORS BLOCKING PAYMENTS FOR 24 HRS.

CUSTOMER SERVICE JUST AS USELESS WITH NO HELP OR TROUBLESHOOTING SUPPORT
GUY ON PHONES 21 DEC 24 AT 7.15PM YOUR USELESS.

Recently I have had no issues as most staff are friendly helpfully but while I was doing my groceries at paknsave.invercargill I encountered a very rude checkout operator named WENDY I found her attitude rude@disgusting therefore made a complaint in writing nothing was done concerning this but I know other staff who have informed me I am not the first person to complain bout this person I was made out to be responsible for this as management sided with the staff member as per usual customers don't matter here only our dollars bad experience all round no followup there are enough unemployed people who would be gratefull to have a job wouldn't disrespect the customers I have worked in this industry personal there'smany more business that lack this .

Paknsave papanui is the worst.if your looking for savings this place isn't the place to go.had my last visit today.$5 week what a joke.hardly anything on special.you would think fruit and veggies would have been on special but no.cost more for a normal shop than any other week.profit before people.never going back.

50% Fat. So not cheap. Also hidden underneath so you couldn’t see how bad it was

They take out of the Sortiment cheap brands like Value or San Remo and I'm forced to buy the expensive products. For example the San Remo brand Spaghetti 350 g glutenfree for 2 Dollar. Now it's no longer available and I'm forced to buy the expensive brand (diamond) for 4 Dollar and there is only 250 g in the packet. I'm on a glutenfree diet and I'm dependent on the products they are selling.

Enjoy the underground car park👍👍👍

🥰🥰🥰the low prices

KEEP UP THE GOOD WORK!!!!!!!!!
😄😄😄😄🤙🤙🤙🤙🤙

Upper Hutt Paknsave
I always look out for vacumm packed legs of lamb on special as meat has become expensive so last Saturday I decided to buy a half leg of lamb as there were yet again no vacumm legs of lamb.
This cost me around $25 and it was so TOUGH😡😡😡very disappointed! Is the better quality lamb
Exported? Such a waste of money!

Smallest salmon steak in the world!

Supervisor/manager vivi I think is her name was opening counter next to us we were next in line person ahead of us still had a lot to process, this manager looks past us looking behind us for someone else to bring into lane she was opening??? Why I ask I thought it was rude hence my review.

I made a special trip into Pak n Save Mill St Hamilton because their baker told me that Saturday morning was the day they baked their own grain bread.
There was only one loaf left on the shelf, so I grabbed it.
When I got home I found it had been baked two days earlier. So stale before even using it.
That's the second time their bread has been stale.

Do not buy flowers from paknsav Petone. Ive had trouble there before and the manager didn't want to know so this time I'll write a review here.
I bought these poppies a few days ago, only one opened and now the others are dying. $10 for a small bunch of poppies only to have them die. Rip off
I'd post a pic of I could

Brought an instore pizza from PaknSav Rangiora. Chicken and bacon. Worse pizza ever. Tasted absolutely disgusting. I guess there was Chicken and bacon on it along with some apricot slushy stuff. Total waste of money Leave them on the shelf if your tempted.

Obviously food prices in NZ are higher than the rest of the world, we're a group of islands near Antarctica who specialise in lamb, but PakNSave is for sure the cheapest supermarket in the country. Great rotation of deals. Pam's brand is fantastic value without compromising too much on quality.