Pak&Save Alderman Drive Henderson West Auckland is carrying out illegal price gouging by double scanning items at the checkout. I ve had this happen several times over the last few months. When i went... Toon meer
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We started using scan and go to avoid the uncomfortable grocery packing situation at Pak n Save Richmond. To date we have enjoyed the system, however, today the staff member who was servicing the scan... Toon meer
Pak n save Porirua is one of the dirtiest stores I've been too, recently moved to Porirua from Kapiti and the difference in store appearance and stock level is very different. I now travel to Kapiti t... Toon meer
Paknsave is the ultimate shopping place. Most Woolworths outlets are way more expensive than paknsave. We are very appreciative to have paknsave, Foodstuffs helping New Zealanders. People support nz c... Toon meer
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64 reviews
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Went to pack n save Richmond
Went to pack n save Richmond.
Went to enter with trolley and a click and collect member with a manager pushed passed me and my 4 year old, nearly sent him flying. Then as they went through the gate jammed the trolley. They both started laughing.
Went to buy lotto on way out. She was more interested in talking to her mate about partying than serving me.
Really poor service
1 juni 2024
Review zonder uitnodiging
Rude staff
I felt humiliated during my visit to pak'n save today in Timaru. I decided to use scanner for a quick shopping this afternoon. When I was about to checkout, one of the staff approached me as she wanted to conduct a random check for my less 10 items of groceries. As she was on the process of doing it, she suddenly asked me if I didn't scan the chicken item in a rude manner. I asked her if everything's all right as for sure I scanned all the items. However, she let me moved away in which I puzzled for she didn't find any unscanned items. I felt ashamed the way she treated me as I am stealing something. Hope the management could improve the customer service of its staffs for this is not the first time it's happened to me.
21 mei 2024
Review zonder uitnodiging
Review posted on 26/04/2024 was deleted
The review posted to Trustpilot on April 26 2024, related to Pak-n-Save, Date of experience 21/04/ 2024, was deleted by the author.
21 april 2024
Review zonder uitnodiging
No customer appreciation
We've been going to Pak'n save fortnightly for years and years.
Not the best supermarket. Messy store at times, products not available and things are regularly over the end date. But you tolerate it because they are cheaper. We still pay on average $400 on every visit. But, today was the last straw...
Incredibly rude customer service.
Apparently there was a max limit per customer on an item that was on sale. No sign or anything on the shelf/rack to indicate this. Cashier calls customer service, lady walks over, grabs the products that were 'too much' my husband said we wouldn't mind paying full price for all. No problem to us. Lady completely ignores it and doesn't answer to that, looks at us, looks at cashier, back to us then says to the cashier, ( so not a single word to us as customers) 'max of 4 bottles!!!' in an agitated voice and leaves with them. Euh ok!?
The rule doesn't make sense anyway. What's preventing me from stepping right back in the store after paying and grabbing the items from the rack again and paying at another cashier with another card?
Yeah, after years it's just not worth the 'cheaper' shopping.
I have a background in customer service and as a company I suggest you educate your staff on how to do better.
You've lost a loyal customer and we'll take our money elsewhere.
20 april 2024
Review zonder uitnodiging
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