Passports and Visas.com Reviews 

Misty was friendly, efficient with great communication skills. My passport application was quickly filed and the new passport received in only a few days.

I paid for the upgraded "Priority" service on Tuesday and have not heard from my "Consultant" yet - today is Saturday. I made it clear when I paid for this that it was very urgent as I leave in a week for Vietnam. 4 days have passed and I have called/emailed repeatedly. Nothing. Crickets. Completely unacceptable - not sure what I paid for other than being ghosted. Don't do it.

I will continue to post updates view reviews - at this point I may need to cancel my trip.

The company handled my document efficiently and were very helpful. Only one suggestion I would make is that they be very specific as to the company of expedition (sometimes they say FedEx when it is UPS or USPS) that can lead to confusion. Otherwise, they were very careful to make sure no mistakes were made.

From start to finish, they were incredibly transparent and communicated every step of the way. Whether I had questions or needed updates, they were always accessible and responsive, which made the entire process smooth and stress-free. It's rare to find a company that values clear communication and customer service as much as they do. I highly recommend them for anyone looking for a reliable and professional partner. Patty and her team are amazing!

Everything went very smoothly and I had my new passport earlier than expected.

Quick, Friendly and Timely turnaround!
Thank You

The passport delivery was as promised.

This company needs to shut down completely. The fees you provide are disgustingly false. Speaking from a Passport Acceptance Agent, your company is ripping people off with the expedited services, among other things you provide.

Excellent service! Absolutely loved this service! It was so well organized, and I really appreciated that I could contact someone immediately. They walked me through all the steps, and help me figure out each document. I don’t think I even had to wait on hold! And my passport arrived earlier than expected. Well done! Keep up the great work!

Misty was so helpful to me during this process. I really appreciate it. I received my passport very timely and was updated on all the status updates.

Patty and her team were knowledgeable, helpful, responsive and quick. Highly recommended. We got renewals and a 1st time passport. Would use them again if ever needed.

They delivered as promised! I was usually able to reach a live person on the phone. . .very reassuring as I went through a few stressful days. I don’t know how you did it, but I’m glad you were there for me.

Berry efficient , quick easy
instructions,I received my passport 2 weeks early!

My agent, MISTY was very helpful & informative (& friendly.) I felt secure that she would assist me properly. My boyfriend (boss and travel partner) also utilized Misty the same week as me, & he also had a good experience. We both have received our new passports (& the "old" ones.) All in a timely manner. THANK YOU.

From start to finish this system is flawless. So easy. My representative was very professional. Quick to respond and very attentive to me. Would highly rate this service

No consideration given to refund request 48 hours after order. Fine print of contract states order is final 24 hours after placement, although no time, effort, or cost is expended until papers are submitted. Complete lack of discretion regarding fees collected relative to service provided.

the process was quick and easy, just print sign and send off for most things. Really cut through the mess.

Good to go , excellent service

On time as promised. Wonderful to have an assigned agent who works with you from start to finish to answer questions, provide a pre review of packet, and updates on status, and nice that everything was in one place with detailed instructions in an email.

Pattie was super helpful and made it an easy process!