Payactiv Inc. Reviews 2.045

They lied about terms of a promotion to get me to refer coworkers. I was told I would get a bonus once the coworker created an account. Two coworkers created accounts and I received a message each time saying Congrats, claim your $50 reward now, but received nothing. When I messaged them they said their policy states that I'll receive the bonus after the coworker makes a transaction, and that that is a policy for all rewards, but according to their terms that is also a lie. One employee told me to use the current conversation as the new standard, which I'm pretty sure isn't even legal. It's deceptive practice, and likely illegal.

He made everything easy sn wonder customer service very nice.

Wonderful lady and very professional and helpful. Thank you so much. You are wonderful at your job. Hope everyone has good experience like I did. Problem solved thanks to her. Have a wonderful day ☺️

Brent T was more than awesome, 5 star service all the way!

Please notice date of first experience. Problem not solved until 11-18-25. Way too long! Mrs. Valerie Shaw and Mr. Greg Peterson were very helpful to me and I appreciate them very much. Your other customer service was not as helpful as they were to me. I was rudely interrupted and spoke over while trying to describe my situation which caused great aggravation. They need to be more attentive to your customers needs and listen to them! Hat's off to Valerie and Greg! Great job getting the situation handled. Thank you. You 2 were awesome handling my problem within an hour of speaking with you. Valerie needs a raise and a new title! Manager trainee!!! Thank you so much 😊

Daniela Ariel was wonderful! She took care of my needs immediately.

Daniela Ariel , Your Excellent Customer Service Professional was just that ,
PROFESSIONAL !!! 👍👍👍

My Difficulties in understanding a “Pending Transaction” that I cancelled the same day I made the misunderstood purchase amount ..
… as it remained “pending” on my Card Ap a week later … Daniela is Efficient , Understanding , a Great Listener and has an Excellent Ability in Clearly Communicating …

I gave Daniela 20 STARS and mentioned that “ She Could Go Home Early” !!! 20 Stars are Sustained , but I’m certain she was required to continue her Excellent Work thru Assisting other Customers thru Her Kind Communication Skills …

Sincerely … Donald Saucier , a Very Satisfied Card Customer !!!

Zach Larson was VERY helpful! Much appreciated!

Fredrick Chester was amazing...After multiple times of trying to access my account, he was able to slow down and walk me thru what needed to be done... Nobody else could or able to help. One person sent my claim to IT . Wasn't an IT problem it was taking the time to help.

Brent was very quick and helpful. Non confrontational and assisted to every request.

Waller Lee was awesome! He helped to answer every one of my questions! Professional, courteous and very knowledgeable! Very friendly guy!

Zach Larson was very helpful and very sufficient. He was wander full.

ROSE WAS AMAZINGGGGGG !!!!!!!!!!!!!! THANK YOU ROSE SOOOOOO MUCH YOU NEED A PAY RAISE ASAP . ROSE DID WHAT 30 PPL I TALKED TO COULD NOT DO SHE WAS PATIENT WITH ME SHE UNDERSTOOD ME SHE GOT ME MY MONEY !!!! SHOUT OUT TO ABBY AS WELL YOU TWO LADIES ARE A BLESSING

Waller Lee was my service provider this morning . In less than 5 minutes he fixed the problem. Thank you again sincerely.

I haven't been able to access my funds and Emory L helped me with in 10Min and im so grateful and appreciative of the help Emory gave me I wish I can give 10 stars for the quick help

Valarie shaw was awesome at costumer service, when there was a problem that she herself couldnt solve she talked to her team and found a solution for me. Went above and beyond to help me. Was very patient with me even when i was being inpatient and grumpy myself.

I have been in a battle for two weeks trying to get my account worked out and funds transferred . It’s been such a headache to deal with but Valarie Shaw helped me in no time. She listened to my concerns and handled everything with upmost satisfaction. When I first called in I was not thrilled but after speaking with her I was put at so much ease with everything handled immediately. Thank you again for your help!

Zach Larson was the representative who assisted me. He was patient, calm and used a calm professional voice and manner of helping me with my issue which made the whole process very smooth. Thank you!

Derek Williams was the only one who could solve my problem and took the time to do so