The guy who fitted our carpet, called to tell us a rough arrival time. He didn't even stop for a drink, working from the moment he walked through the door. The carpet looks amazing and is extra thic... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Our fitters paul and ashley were amazing they were polite and friendly and they did an amazing job at laying our vinyl flooring they were also very prompt in doing it
Jonathan was very helpful talked me through all the different carpets to make sure I was getting the best for my home. On the day of fitting I was called with a time he would be coming, lovely frie... Toon meer
Bedrijf heeft geantwoord
Company itself was ok. Carpet fitter they provided clearly couldn’t be bothered to lay my carpet told me my stairs were damaged had a surveyor out. No damage to my stairs at all. Absolutely ridiculous... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Proudly operating since 2015, Pay Weekly Carpets is a nationwide, family owned business. With huge expansion, we now cover almost all UK mainland postcodes, with multiple offices and warehouses across each country. Our head office is based in Keighley, West Yorkshire and we have additional premises in Dundee, Birkenhead, Bradford, Hull, Colchester, Swindon and Belfast. What started as just affordable carpets and vinyl's, now includes a huge range of flooring products, made to measure blinds, furniture, electrical items, appliances, garden furniture, artificial grass and much more! We're immensely proud to be the original and largest Pay Weekly provider in the UK. You can find us registered on the FCA website for further peace of mind. As always, we're committed to making home improvements affordable and accessible to all. That's why all our flooring and blinds products are available with no credit checks needed and no interest fees added. All repayment plans for flooring and blinds are over 36 weeks with our super easy in house credit, with payments starting from as little as just £10 per week. You can find real reviews and real customer photos on our social media pages and we're always on hand to help, whether that's through social media, email or phone. You can ask us anything at any time.
Contactgegevens
4,4
Uitstekend
3K reviews
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Great communication and speedy delivery…
Great communication and speedy delivery and fitting! Carpet fitter was very good also.
29 september 2026
Antwoord van Pay Weekly Carpets Ltd
Hi Amanda, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!
Really pleased with the quality of my…
Really pleased with the quality of my laminate flooring which i purchased from pay weekly, but very disappointed with the fact that they don't actually install it, I had to get laminate fitters to do it for me
29 september 2026
Get fitting just came got on with it…
Get fitting just came got on with it absolutely lovely carpet
5 oktober 2026
Antwoord van Pay Weekly Carpets Ltd
Hi Dawn, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!
Completely disgraceful fitting.
Completely disgraceful fitting.
A child could have done better.
Not acceptable on any account.
Short cuts , long cuts tucked into corners.
28 september 2026
Antwoord van Pay Weekly Carpets Ltd
Hi Amanda, thank you so much for taking the time to leave us a review. Im so sorry to hear that your installation has not met our usual standards.
I can see from the notes on your account that a service call has already been booked for you for the 8th and then we can rectify the issues raised.
Thank you.
The filters were outstanding and the…
The filters were outstanding and the job was done fast and cleanliness was kept
28 september 2026
Antwoord van Pay Weekly Carpets Ltd
Hi Christopher, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!
I was amazed with the service I got
I was amazed with the service I got, and how quick it was layer. The quality is outstanding. Thank you for being amazing.
5 oktober 2026
Antwoord van Pay Weekly Carpets Ltd
Hi Veronica, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!
Very nice work!!
5 oktober 2026
Antwoord van Pay Weekly Carpets Ltd
Hi Irina, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!
I had no problem with anything
I had no problem with anything, everything went smoothly and the fitting. Carpet has been laid perfect with underlay. Great company will recommend and use again
28 september 2026
Antwoord van Pay Weekly Carpets Ltd
Hi Sara, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!
Great communication throughout and done…
Great communication throughout and done a very good job.
28 september 2026
Antwoord van Pay Weekly Carpets Ltd
Hi Lou, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!
Really good quality carpet
Really good quality carpet, installer was very professional and courteous, installation was very done efficiently.
5 oktober 2026
Antwoord van Pay Weekly Carpets Ltd
Hi Stephen, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!
Lovely carpets installed
Lovely carpets installed. Men turned up roughly when they were supposed to but worked on until it was all done. Just know that scraps wont be taken i didnt see that on the website and had a surprise on the day ( it is on there though) but wasnt too much of an issue. Overall easy to organise, and ended up with a lovely product.
24 september 2026
Antwoord van Pay Weekly Carpets Ltd
Hi Bea, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!
Only thing that needs improvement
It took 6 weeks for Carpet to be delivered and fitted. I had one date cancelled and rebooked. There was not a lot of communication during the wait which worried me slightly.
Now delivered and fitted so my 15month old is able to crawl around safely. I love the quality and colour. Only thing to improve is the customer service between Order and Payment until the delivery. I would recommend and use the service again.
2 oktober 2026
0 stars
⭐ 1 Star
I would strongly advise people to think twice before using Pay Weekly Carpets based on my experience.
The fitters recommended by the company caused damage to my floors during the fitting. They also brought the wrong flooring, failed to supply the required door bars, and took away a significant amount of my flooring without returning what I had specifically asked to have returned.
Unfortunately, my experience with the office/customer service was just as disappointing. I found the communication and customer service extremely poor, and I did not feel that my concerns were dealt with properly or that the situation was resolved satisfactorily.
What should have been a straightforward flooring installation turned into a very stressful and frustrating experience, with damage to my property, incorrect materials, missing items and flooring that was taken away.
I would expect a company to take responsibility when things go wrong and to properly address a customer's concerns. Sadly, that has not been my experience with Pay Weekly Carpets.
I hope the company takes this feedback seriously and reviews both the standard of the fitters they recommend and the way customer complaints are handled.
28 september 2026
Antwoord van Pay Weekly Carpets Ltd
Hi Tyler,
Thank you so much for taking the time to leave us a review. I am so sorry to hear that your experience was not our usual high standard of service.
I have just taken a look at the account and i can see that this has been dealt with internally by our head office and we only delivered the flooring, we were not involved with the installation.
We will absolutely take your feedback on board and this will help us to improve our services in the future.
Thank you - Pay Weekly.
The measurements where wrong on our…
The measurements where wrong on our carpel for the bedroom. The carpet was smaller.
So had to wait 2/3 weeks on the right measured carpet getting delivered.
Apart from that the service was good. A nice good quality carpet.
It would be beneficial. To have a more better time slot rather than 8-6pm.
Twice this happened to us. Maybe a better service if you say morning or afternoon. Instead of getting a call. 15 minutes before they arrive. Leaving someone sitting in the house all day.
On two occasions. Isn’t great.
Especially seen as we had to wait 2 days in for the same carpet and room. And never got fitting till after 4pm.
25 september 2026
Quick and easy installation
Quick and easy installation, only took 1 hour for a very large room, very friendly guy also, I forgot his name but he made me and my dad feel comfortable
1 oktober 2026
Antwoord van Pay Weekly Carpets Ltd
Hi Samantha, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!
Fantastic company
Really happy with the service from start to finish! The team were friendly, helpful and professional, and the carpet looks absolutely lovely. The quality is great and it has completely transformed the room. Everything was done efficiently and to a really high standard. I would definitely recommend this company to anyone looking for new carpets. I’ll definitely be using them again!
2 oktober 2026
Antwoord van Pay Weekly Carpets Ltd
Hi Danielle, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!
Great service highly recommend
Great service highly recommend. Fitters so respectful and done very quickly. Arrived on time, I’m very happt
2 oktober 2026
Antwoord van Pay Weekly Carpets Ltd
Hi Beverley, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!
Excellent service
I have been with pay weekly for years and I am so happy with my carpets what was fitted today the carpet fitter Paul and his friend was so polite and funny I would say they are the best fitters I have so far and I personally only have them doing my carpets as they know what they are doing and other fitters I have don’t seem to be friendly and not very talkative they just want to rush the job and get out etc and not do a good job but who ever getting there carpets done etc I would recommend Paul and I am a very happy customer 😊
1 oktober 2026
Antwoord van Pay Weekly Carpets Ltd
Hi Jennifer, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!
Really good payment scheme
Really good payment scheme, cheap and affordable weekly payments, carpet installed within a few weeks and the workman was really good and did it within a few hours and to perfection.
1 oktober 2026
Antwoord van Pay Weekly Carpets Ltd
Hi Markus, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!
5* service
Absolutely fantastic service. Friendly and helpful. Great quality products fitted to perfection. Very highly recommended.
1 oktober 2026
Review zonder uitnodiging
Antwoord van Pay Weekly Carpets Ltd
Hi Lee, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!
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