PearlsOnly Reviews 

91
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I recently received my 16in choker pearl necklace from PearlsOnly. From the ease of ordering, to the final delivery, I was completely satisfied. The quality of my pearls are incredible and I truly lov... Toon meer

Beoordeeld met 5 van de 5 sterren

Over the past few years, I’ve had the pleasure of making several purchases from Perles Only… and each time, it’s been a delight. Beautiful quality jewelry, an excellent price-quality balance, and... Toon meer

Beoordeeld met 1 van de 5 sterren

Ordered 12/12/25, notification from Parcelforce that they are expecting the item for next day delivery on 16/12. Still no sign on 23/12. As others have said - seem to pretend to be local with fast d... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

My original review of this company was 1 star but one of the Customer Service Specialist got back to be and apologised for the bad service and lack of communication. I was offered £45 refund. The pe... Toon meer

Bedrijfsgegevens

  1. Sieradenwinkel
  2. Juwelier
  3. Sieradenfabrikant

Geschreven door het bedrijf

About PearlsOnly PearlsOnly is a trusted online destination for high-quality pearl jewellery at exceptional value. We specialize in freshwater and Akoya pearl necklaces, earrings, bracelets, and rings, crafted for timeless elegance. By working directly with pearl producers, we offer genuine pearls without traditional retail markups—so you get luxury quality at a fair price. We stand behind every order with a 90-day free return and full refund guarantee. Elegant. Affordable. Risk-free. That’s the PearlsOnly promise


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

91 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,3

Alle reviews

(91)

23 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Happy with my purchase

I have bought 2 sets of freshwater pearls from PearlsOnly - both as gifts. Each order arrived in good condition and timely - with tracking.
I was unsure at first after reading some of the reviews on here - however, after reading all the faqs on their website, I was satisfied. The freshwater pearls come from china, others from Japan. Makes sense they may be shipped from there. Buying direct without the middleman keeps prices low and a better handle on quality.
I am happy with the quality, the rating is great to know what you’re getting, and the price affordable. Yes, I am happy with the pearl earrings I received and will order again.

22 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great First Experience

First time buyer, found the perfect pearl pendant for my girlfriend. Online purchase was easy, and quick. The prices are very good and reasonable. The item was shipped quickly, and it was exactly as advertised. Overall experience was great , will buy again soon.

28 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Pretended to be a USA company

Pretended to be a USA company, but everything sends out of Beijing China. The pearl necklace that came was in extremely bad quality, somewhat like toy necklace. I believe they are real, but they are of extremely bad quality, doesn’t look as advertised photos. Anyway, I chose to return in, the process is super flawed. They sent me a return instruction to ship it back to a local address in Singapore. Then hours later, send me another email to ship it to Texas USA. I was appalled. Free returns means you will pay for returns. Returning locally is cheap enough I am able to tank the cost, but returning to a location across the globe and suffer $100 is trackable shipping, is uncalled for. Anyway i am not sure if I would get my money back, i hope no one buys from these idiots again.

6 juni 2025
Review zonder uitnodiging
Logo PearlsOnly

Antwoord van PearlsOnly

Dear Mr. Lu,

Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations.

We would like to respectfully clarify that PearlsOnly is an international company with fulfillment centers in multiple regions, enabling us to serve our customers efficiently worldwide. We strive to be transparent in all aspects of our shipping and returns.

Regarding returns, we are continuously working to improve the customer experience. We’re pleased to share that a local Singapore return depot has recently been introduced, providing a more convenient and cost-effective option for customers in your region. As a result, future returns from Singapore can now be handled locally, without the need to send items to our U.S. office

Your feedback is very important to us, and we are committed to learning from this experience and improving our service. We hope to serve you with our improved service in the future.

Yours Sincerely,
PearlsOnly team

Beoordeeld met 5 van de 5 sterren

Meeting My Perspective True Love

I am meeting my perspective true love for the 1st time. As a token of my love, I want to give her a small gift of pearls. Peals only provided me the most beautiful lavender Pearl necklace, bracelet and ear rings for a great price. In addition, their bonus gifts were spectacular as well. I will never order from any other company again.

24 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Keine Ware und kein Geld

Die Halskette im Wert von 240€ wurde als Brief zugeschickt. Nie angekommen! Nachdem ich den Customer Service kontaktiert habe, wurde mir gesagt, es folgt eine Ersatzlieferung. Ich war nicht einverstanden, denn ich wollte die Kette verschenken und zu diesem Termin hätten sie nie geschafft anzuliefern. Die Ersatzlieferung angekommen, diese habe ich zurückgeschickt. Mein Geld habe ich nie wieder zurück bekommen, auch über PayPal habe ich es nicht geschafft. Auf meine E-mails bekomme ich jetzt auch keine Antwort.

13 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My pearl earrings are beautiful and…

My pearl earrings are beautiful and they were packed and presented with a little travel purse and material wipe.There was also information about pearls with an example of pearls that are not up to standard
They also came with a certificate appraisal.

21 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Beautiful quality first set of pearls for daughter

We ordered a pearl set for our teen daughter for Christmas. I ordered a bit too close to Christmas, but they shipped immediately and gave regular updates. My fault for ordering too late.
They arrived quickly, well packed for safe delivery. The set itself is stunning! They're authentic pearls and beautiful!
They sent such thoughtful little additional gifts of care bags and even some additional earrings.
The bags are beautiful and good quality,the box for set was stunning as well.
Clasp and earrings posts are secure and good quality.
This company definitely pays attention to details of quality customer service and satisfaction.
I'll be placing additional orders.
Be sure to sign up for the VIP status if you plan to buy other items.
Extremely satisfied customer 💕

26 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Definitely recommend

I have a lot of pearl jewellery as it's my birthstone and I'm super impressed with Pearls Only. I honestly can't fault any of my experience. My ring is gorgeous, delivery time was really quick, price is amazing and service was excellent. I was even sent two little imperfect pearls to compare with the perfect one set in my ring. Will definitely buy more!

1 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I've purchased black pearl earring from…

I've purchased black pearl earring from them. The earrings come with great quality, look great, and the size suits my preference. Anyway, I'm beyond impressed with the purchase because of everything that comes with the package. As far as I remember, I've received a care card, pouch, certificate, letter, small gifts, polishing cloth, and the product itself came in a beautiful package. Totally worth purchasing.

30 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Please give this company a chance you…

Please give this company a chance you wont regret it, I collect alot of gemstones and I wanted a pearl ring and I came across this website, I ordered a pearl ring then I read peoples reviews on here and from reading reviews people stated this company was a scam and was in America I thought "oh dear I wont get my order for weeks now" however this perception was truly wrong I recieved my order within days and the pearl ring is beautiful and I'm very picky with certain stones but I couldn't be happier with my purchase the pearl is a little lighter than the picture on the website but the pearl ring is stunning and along with my ring this company also sent me a insurance valuation so I can insure my ring immediately and I also recieved a lovely little bag to keep my pearl ring safe.The prices on this website are great value for all the items you receive especially when a insurance valuation is also included in the price because to purchase a insurance valuation separately you could be paying anything from £80 upwards so to have this included with your Pearl purchase also saves you
money. I just want to thank Pearl's only for such a stunning ring and a great buying experience people who think this website is a scam are missing out on lovely pearls I know I'm not missing out and I'm so glad I gave this company a chance and I will be ordering from this company again in the future. Thanks Pearl's only for such a stunning piece of jewellery x

11 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have used PearlsOnly a few times now…

I have used PearlsOnly a few times now to purchase gifts for my wife as she loves Pearls. I have been very pleased with all of the Pearls I have purchased. The web site is easy to navigate and I have found it is safe and secure when making payments. I have been updated by email on my orders progress, and all purchases are tracked when posted and a signature is required upon delivery. Overall I have been extremely satisfied with PearlsOnly.

28 maart 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Much room for improvement with this company

Update: I did actually recommend this store to my mother as she admired the purchase I made. I don't have issues recommending Pearls Only for smaller purchases and when the customer is accurately informed about what they are receiving.

I will be as logical as I can for this review. There is much room for improvement with this company.
The good:
1) Ordering process was quick and easy.
2) The box and pouch are decent quality and are attractive.
3) The item was packed safely.
4) The pearls are the correct rating for quality (AAA) (Not with regards to the shape though). I have taken the CPAA course.
5) The pearls are pretty but nothing and I mean nothing like how they look on the website.
Room for improvement: 1) the pearls looked nothing like the photo. Firstly they came as very very light lavender compared to the photo images. Secondly, they were OVAL (pretty much almost potato shaped). Both the description and image on the website describes them as round.
2) Delivery: Canada post.... the item was dropped in a community post box outside in the -10 celsius temperatures. I would not liked to have invested in an expensive item and have it treated this way. The website states that the necklace ships in 12hrs. I waited 3 days for a shipping status. The item was packaged well for having been put in the postal system.
3) Customer service: When I called to ask customer service whether I received a mistake due to the shape and colour, the person looked at my order and said they shipped what was advertised on the website. I wanted to talk to someone who knew the products to see if they do sell the pearls round and a bit deeper in colour and if so I would have been happy to exchange it. However, the individual did not seem very vested in the process.
I cannot recommend Pearls Only to my peers for the above reasons. However, I have decided to keep the pearls as they are pretty, were at a decent price and I am a sucker for misfit things. My husband thought they looked nice for the price as well.

17 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

PearlsOnly

Purchased 6.5-7.0mm Black Akoya Round Pearl Stud Earrings online from PearlsOnly. Fast delivery with no issues. My wife was delighted with the card, the gift wrapping and especially the pearl earrings. Loved the colour and size. Good value as well. Excellent hassle free service. I would definitely recommend PearlsOnly. Very happy with the purchase.”

8 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Gift for bride as welcome to family.

I bought the pearls as a wedding gift for my daughter in law. She loved them & especially the colour and even sizing. She said she'd keep them forever & ever. I was impressed with the service I received and how they were packaged. The best experience and an ideal gift to welcome a new member of our family. Thank you PearlsOnly for this excellent product. The pearls were spectacular and incredible value for money. Very happy with purchase and daughter in law was over the moon!

1 oktober 2023
Review zonder uitnodiging

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