I have had two illuminated bathroom mirrors from Pebble Grey. Very impressed with the quality and the method of hanging them - they use a "French Cleat" bracket which is far easier to get accurate th... Toon meer
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Lees wat reviewers zeggen
We ordered a heated LED bathroom mirror with a promise of next day delivery. When the item did not arrive I called Pebble Grey - and spoke to a real person in the Customer Service Dept... very old sch... Toon meer
Ok ordered an LED mirror Easy to order on website - also offered discount Delivery as 2 days and fantastic . Straight forward and no drama . Was worried about potential damage during deliev... Toon meer
We bought a mirror a few months ago but unfortunately it developed a fault. We contacted customer support for advice and before we knew it a replacement was on its way. Absolutely amazing you rarely... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Our extensive range of market-leading, modern and contemporary mirrors and cabinets are at the forefront of design and the range is constantly updated to provide you with the latest features and trends. Many of our mirrors come with pre-installed extras, such as demister pads, shaver sockets and motion sensor switches, instantly transforming the practicality of your bathroom. All of our mirrors carry the IP44 rating for installation in bathrooms and our pre-installed additional mirror features are rigorously tested to ensure that they comply with UK regulations.
Contactgegevens
Unit 7 Speedwell Road, WF10 5PY, Whitwood, Verenigd Koninkrijk
- 01977 522021
- support@pebblegrey.co.uk
- www.pebblegrey.co.uk
4,6
Uitstekend
14K reviews
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Black Friday bargain.
Bought the vista LED mirror on a Black Friday offer. It was very well packed and protected. It should have been next day delivery but, sadly, Parcel Force did not fulfil their obligation and delivered it the following day.
24 november 2025
Antwoord van Pebble Grey
Hi Rosemary,
We're happy to hear that the LED mirror arrived well-packaged. We regret that Parcel Force didn't deliver it on time. Thank you for your feedback.
Kind regards
Pebble Grey
Very happy
A quick delivery of a good bathroom mirror that suited our requirements. Very pleased.
19 november 2025
Antwoord van Pebble Grey
Hi Wendy
We appreciate you taking the time to leave us a 5-star review! We are so glad to hear that you were pleased with the mirror and quick delivery.
Kind regards
Pebble Grey
Great quality product and easy to fit
26 november 2025
Antwoord van Pebble Grey
Hi Steve,
We appreciate your feedback and are glad the product was easy to fit and of great quality. Thanks for the 5-star rating!
Kind regards
Pebble Grey
I did not recieve the item.
I did not recieve the item.
After contacting customer service, I did swiftly get a refund.
19 november 2025
Antwoord van Pebble Grey
Hi
We regret you didn't receive your item. We appreciate your feedback and are glad our customer service promptly issued a refund for the inconvenience.
Kind regards
Pebble Grey
Beautiful wall lights
Beautiful wall lights. Very pleased. Lovely quality and look expensive
17 november 2025
Antwoord van Pebble Grey
Hi Linda
We're so happy to hear that you're pleased with the beautiful wall lights! Thank you for letting us know you find the quality lovely and expensive-looking.
Kind regards
Pebble Grey
Great customer service
26 november 2025
Antwoord van Pebble Grey
Hi Matt
We are so happy to hear our team did a great job.
Kind regards
Pebble Grey
Antwoord van Pebble Grey
Hi Rebecca,
We're happy to hear that ordering was easy and our communication was great. Thank you for your positive feedback!
Kind regards
Pebble Grey
I bought a mirror which had next day…
I bought a mirror which had next day delivery if ordered before 3pm. Which I did. The reason was a bathroom renovation and we had visitors, so wanted it finished before they arrived. It turned up after the weekend. Seven days after the order! If you offer next day delivery, then stand by it. As for the product, if I’d paid the full price (ordered on a Black Friday deal) it would have not been worth it. The price still gave next day delivery, which shows its cost. Disappointing.
25 november 2025
Antwoord van Pebble Grey
Hi Phil ,
We appreciate your feedback and are sorry the mirror arrived late, especially with your visitors coming. We aim to fulfill next-day delivery promises and regret we didn't meet your expectations. We'll review our delivery process. We're also sorry the product didn't meet your expectations regarding its value.
Kind regards
Pebble Grey
Still waiting for delivery!
Still waiting for delivery!!
Ordered a new illuminated bathroom mirror for my wife from Pebble Grey, noting the free next day delivery was a persuasive benefit.
The order confirmation arrived straight away and tracking details with DX Express were issued inline with my expectations.
However, the tracking information simply reads out for delivery, and when the day passes it automatically updates to the next day for a forecast. Clearly it is all automated!!
When trying to speak to DX Express, who are apparently a specialist company selected by Pebble Grey, the simple response was you'll get another email when the item is scanned and sent for dispatch. Again, clearly the tracking is automated and the two companies do not care who they lie to.
Extremely disappointing so far!!
5 december 2025
Review zonder uitnodiging
Antwoord van Pebble Grey
Good morning,
Thank you for taking the time to leave your review. We’re very sorry to hear how frustrating the delivery experience has been for you — this is certainly not the level of service we want our customers to receive.
We can confirm that your order was successfully delivered on 6th December, but we completely appreciate that the tracking updates from DX Express did not clearly reflect the progress of your parcel. When tracking does not update correctly, it understandably creates confusion and gives the impression that nothing is happening, and we agree that this is unacceptable.
We have raised this with DX Express so they can review what went wrong with the communication and prevent this from happening again.
Thank you again for your patience, and we hope your new mirror is now safely installed and enjoyed. If you need any further assistance, please don’t hesitate to contact our customer care team, we’re always happy to help.
Kind regards,
Pebble Grey
Antwoord van Pebble Grey
Hi Sarah,
We're so happy to hear that you love your new mirror! Thank you for sharing your positive experience with us; we appreciate it.
Kind regards
Pebble Grey
Nice product
Found what I needed, well packaged and timely delivery. Found fixing screws poor quality and used our own. Pleased with the product. Easy to charge battery and replace back in the unit
25 november 2025
Antwoord van Pebble Grey
Hi Sharon,
We're happy to hear that you found what you needed and are pleased with the product! We appreciate your feedback regarding the fixing screws and will look into this. Thank you for your review.
Kind regards
Pebble Grey
Prompt felivery
24 november 2025
Antwoord van Pebble Grey
Good morning,
Many thanks for taking your time to leave a 5* review.
Kind regards,
Pebble Grey
Antwoord van Pebble Grey
Good morning,
Many thanks for taking your time to leave a 5* review.
Kind regards,
Pebble Grey
Antwoord van Pebble Grey
Good morning,
We appreciate your positive feedback! We are so happy the order was easy, the delivery great, and that you find our product fantastic.
Kind regards,
Pebble Grey
Stylish and smart
Ordering was easy. Got a further 10% off at checkout. Delivered within 2 working days. Love the cabinet. Plenty of storage and light is great. Looks really smart.
24 november 2025
Antwoord van Pebble Grey
Good morning,
We're happy to hear that ordering was easy, you received a discount, and delivery was prompt. We're so glad you love the cabinet's storage, light, and smart look! Thanks for your positive feedback.
Kind regards,
Pebble Grey
Found Pebble Grey through…
Found Pebble Grey through recommendation and service, price and quality were all first class
24 november 2025
Antwoord van Pebble Grey
Good morning,
We're happy to hear that our service, price, and quality met your expectations. Thank you for your recommendation and positive feedback; it means a lot to us.
Kind regards,
Pebble Grey
Antwoord van Pebble Grey
Good morning,
We appreciate you taking the time to leave us this wonderful feedback. We are so happy to hear that you are pleased with the mirror and our service!
Kind regards,
Pebble Grey
Good quality cabinet
Easy to order and was delivered to us very quickly. Well made cabinet just what we wanted.
17 november 2025
Antwoord van Pebble Grey
Good morning,
We appreciate your positive feedback! We're delighted the ordering process was easy and the delivery quick. We're also glad you are happy with the cabinet.
Kind regards,
Pebble Grey
Great prices, excellent experience
Great prices, quick despatch, very happy with overall shopping experience. Would recommend and use again!
21 november 2025
Antwoord van Pebble Grey
Hi,
We're happy to hear that you had a great shopping experience with us! It's wonderful to know you were pleased with our prices and quick dispatch. Thank you for your recommendation!
Kind regards
Pebble Grey
Two bathroom cabinets
I ordered two bathroom cabinets. The items arrived promptly and undamaged, as you'd expect but can't always guarantee! They look and feel a decent quality too, so I'm happy with them and PGs service.
19 november 2025
Antwoord van Pebble Grey
Hi Carl,
We're happy to hear that the bathroom cabinets arrived promptly and in good condition. We're glad you're satisfied with the quality and our service. Thanks for your positive feedback!
Kind regards
Pebble Grey
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