www.perchcapital.co.uk Reviews 

75
TrustScore 3 uit 5

3,0

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Beoordeeld met 5 van de 5 sterren

Deborah' was so helpful from Blackpool. She was amazing attentive and informed in so many ways. 59minutes of information I need to go forward in life sorting out my finances for the future... Toon meer

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Beoordeeld met 1 van de 5 sterren

Ignores you when you give bankrupt paperwork including being discharged. Will only reply with how much you owe. Any complaint proceedure seems to be in name only as they dont seem to follow any. How... Toon meer

Beoordeeld met 5 van de 5 sterren

The lady on the phone delt with my frustration excellent, understanding & empathy, we got there in the end ,thank you

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

These first class scum really have no limits at all!!!!!! used a solicitor’s to send a notice to the executor of the estate of the late Philip Turnbull !!!!!! Well guess what scum here in public I... Toon meer

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3,0

Gemiddeld

TrustScore 3 uit 5

75 reviews

5 sterren
4 sterren
3 sterren
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1 ster

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3,0

Alle reviews

(75)

34 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

If I could I'd give zero

If I could I'd give zero. They have said about a home visit but the debtor doesn't actually live here. I have sent an email detailing this and to cease contact.

19 februari 2025
Review zonder uitnodiging
Logo www.perchcapital.co.uk

Antwoord van www.perchcapital.co.uk

It sounds like you're feeling frustrated with the situation, and I understand your concerns. If you’ve already informed us that the debtor does not reside at your address and have requested that contact ceases, we will review this accordingly, if you can please reach out to us a feedback@perchgroup.co.uk.

Beoordeeld met 1 van de 5 sterren

Absolute joke of a company

Absolute joke of a company, contacted my email with ACI sent a reply back stating I do not live in Britain and had a reply stating it's gone to their legal company TM Legal. They had the same message to which I've had no reply and then have a message stating they have sent a letter to my address.

This is not possible as I do NOT live in the UK so this is a breach of data protection as their sending letters to people who aren't in the country to a British address they do not live in.

How can someone living outside of the UK have debt in the UK?

If I could give less than 1 star then I would.

7 februari 2025
Review zonder uitnodiging
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Antwoord van www.perchcapital.co.uk

Thank you for sharing your feedback. I’m sorry to hear about your experience, and I understand how frustrating this situation must be for you. I assure you that we take concerns regarding data protection and communication very seriously. We have reached out to you via Trustpilot so we can look into your case further and ensure that the issue is addressed appropriately. We want to make sure this is resolved as quickly as possible.

Regards,
Alison

Beoordeeld met 1 van de 5 sterren

Threatening text message recieved

Recieved a text message from PerchVerify advising debt collectors will come to my property. Entered reference number on the website on ACI, they did not at any point state who the debt is owed to or the amount, I have since found out they are chasing a debt that is Statute Barred, I believe they are fully aware of this, I will be sending an email to the Financial Ombudsman today with copies of the text message, all emails from ACI showing no details of the amount of the debt.

I will also be copying in the URL of this reviews link so the financial Ombudsman can also see other who have had a silimar experience with this shady company

23 november 2024
Review zonder uitnodiging
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Antwoord van www.perchcapital.co.uk

We are sorry to receive your review and have reached out to you via Trustpilot for further information so we can look into this for you.

Beoordeeld met 1 van de 5 sterren

What to do...

Step 1: They will attempt to intimidate you in order for you to make contact with them.

Step 2: Once you have made contact with them they will restart the old debt.

Step 3: Once they have restarted to old debt they will be legally able to chase you for it.

DO NOT make ANY contact with them! Do NOT give them your name, your address, your contact details whatsoever.

DO NOT respond to their messages via Trustpilot (see Step 2)

DO NOT phone them (See Step 2)

The are NOT your friends! They are NOT trying to help you.

They ARE scammers buying up ancient depts that they have no chance of enforcing until YOU do Step 2

So... just ignore. They will eventually go away.

Step 4: Tell everyone else to do the exact same as I have told you.

Perch Capital... bye bye :)

20 december 2024
Review zonder uitnodiging
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Antwoord van www.perchcapital.co.uk

I understand that you're feeling frustrated and upset about your situation, but it's important to approach any issues regarding debt with care and accurate information. If you're facing difficulties with a debt, it's always best to address the situation directly with the company or seek professional advice to understand your rights and options. Ignoring the issue may lead to more complications, and it’s always a good idea to stay informed and communicate respectfully.

If you feel that a company is not acting fairly, you have the right to escalate the issue to the relevant regulatory bodies or seek legal advice. You can also contact organisations like Citizens Advice, which provide guidance on managing debt.

It's essential to avoid any escalation that could harm your credit or cause more stress in the long run.

Beoordeeld met 1 van de 5 sterren

these people are con artists

these people are con artists trying to tell me i owe money on a dept that was written of 21 years ago

11 december 2024
Review zonder uitnodiging
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Antwoord van www.perchcapital.co.uk

We're sorry to hear about your experience and our complaints team would like to help. Please could you send us details about your concerns, including your contact details to complaints@aciuk.co.uk.

Regards
Shannon

Beoordeeld met 1 van de 5 sterren

Asked ACI to send a signed agreement of…

Asked ACI to send a signed agreement of such (Loan) I’ve so called had and they declined, Now these morons who’s the same company have added a account to my credit report, Piss poor communication, Chat never works, Takes weeks to reply to a email and if you call 9/10 the agent isn’t even English,

Poor for a company who had 6.8 million profit for the year 😂

1 december 2024
Review zonder uitnodiging
Logo www.perchcapital.co.uk

Antwoord van www.perchcapital.co.uk

We're sorry to hear about your experience and our complaints team would like to help. Please could you send us details about your concerns, including your contact details to complaints@aciuk.co.uk.

Regards
Shannon

Beoordeeld met 1 van de 5 sterren

Bulk buying very very old loans from somewhere!

Trying to chase down a 25 year old HSBC loan that was taken out fraudulently in my name by someone else.
Original amount was £3500 and these want £15000, despite HSBC writing it off and closing the account down 24 years ago!

29 oktober 2024
Review zonder uitnodiging
Logo www.perchcapital.co.uk

Antwoord van www.perchcapital.co.uk

I'm sorry to hear that you've been experiencing issues and we would like to look into this further for you so have reached out to you via Trustpilot for further information.

Regards
Shannon

Beoordeeld met 1 van de 5 sterren

Have to give a star to leave a review

Have to give a star to leave a review. Seen perch on my credit score. They cannot chase you as they are a SCAM COMPANY, legally all debts paid or unpaid are wiped after six years if they were real debts you owed. They can hound me all they want they will get sweet nothing as I don't owe any debts and legally they cannot chase you . Any correspondence is harassment and abuse and manipulative behaviour. Any house calls are ILLEGAL , they cannot harass you by phone or letters and if you have a motability vehicle or any vehicle they cannot touch that so if a criminal comes with a badge and a clamp call the police immediately. If they had a real badge they WOULD LOSE IT 👻🤣, DONT LET THESE SCUM HARRASS OR THREATEN YOU. NEVER GIVE CARD DETAILS, NEVER OFFER A PAYMENT. A DRO WILL HELP WIPE YOUR DEBTS THAT EXIST AND ARE REAL AND EVEN THEY CANNOT HARRASS YOU OR SEND BAILIFFS. PERCH IS SCUM THEY ARE A SCAM COMPANY AND I WILL BE REPORTING CREDIT KARMA FOR ALLOWING A SCAM COMPANY ON THEIR SITE AND TO LEAVE A RECORD ON MY REPORT . DO NOT GIVE THEM OR OFFER THEM ANYTHING. LOOK INTO A DEBT RELIEF ORDER IF YOU ARE OVERWHELMED WITH DEBT . I HAD £17000 OF DEBT WIPED IN 2018. PERCH WILL SEE SWEET FA FROM ME EVER 🤣👻 THESE COMPANIES DONT BOTHER ME . THEY ARE SCUM. Plus I am on disability benefits and have numerous respiratory and physical health conditions and PTSD and other things with SIGNIFICANT medical evidence and many many doctors and therapist reports so I am not the one to be harrassing. I refuse to let these companies win now and will always take it to the highest levels . Don't let these SCUM stress you their karma is waiting for them , as for them being "legal" and law abiding they dont like court it is to scare you they buy old debts and threaten and harrass people to pay by putting fear in them. Go the the highest levels for your credit company as they shouldn't be allowing these criminal firms to report they wouldn't get a look in at court and would be told to stop OPERATING AND HARRASSING. Do not allow them to make you ill, stressed or hound you report them and sue them for mental distress

14 oktober 2024
Review zonder uitnodiging
Logo www.perchcapital.co.uk

Antwoord van www.perchcapital.co.uk

I'm sorry to hear that you've been experiencing issues and we would like to look into this further for you so have reached out to you via Trustpilot for further information.

Beoordeeld met 1 van de 5 sterren

I THINK FCA AND FINANCIAL OMBUDSMAN…

I THINK FCA AND FINANCIAL OMBUDSMAN NEEDS INFORMING THIS COMPANY TRY TO CHASE DEBTS THAT ARE WAY OUT OF TIME, 1990s YES THATS CORRECT 1990s (STATUTE BARRED UNDER THE 1980 LIMITATION ACT) THIS COMPANY ARE LYING CON MERCHANTS AND WILL BE CLOSED DOWN FOR THEIR CODE OF CONDUCT AND BREAKING THE LAW!! I DONT TAKE KINDLY TO THREATS FOR SUCH LYING COW BOYS NOR DO I TAKE THREATS LIGHTLY, LAST COMPANY THAT TRIED TO CON ME… GOT CLOSED DOWN!!!!

1 oktober 2024
Review zonder uitnodiging
Logo www.perchcapital.co.uk

Antwoord van www.perchcapital.co.uk

I'm sorry to hear about the issues you've raised. We'd like to look into this further and have reached out to you through Trustpilot to gather more information.

Beoordeeld met 1 van de 5 sterren

A loan I took out thirty years ago has…

A loan I took out thirty years ago has surfaced again and ALI are asking for nearly all of the amount! It was only £2500 and I did pay off £700 at the time to HSBC but for some reason e reason this cheap shoddy show of a company have written to me demanding I pay the whole thing ~ I don’t know where they got the details from but I was very sick at the time and couldn’t pay it off. I have already had discussions with HSBC who said they had written it off. This scamming co pant needs to be stopped in my opinion ~ they don’t even deserve one point.

8 oktober 2024
Review zonder uitnodiging
Logo www.perchcapital.co.uk

Antwoord van www.perchcapital.co.uk

I'm sorry to hear about the issues you've been experiencing. We'd like to investigate this further and have reached out to you through Trustpilot to gather more information.

Beoordeeld met 1 van de 5 sterren

More clowns than Billy Smarts Circus…

More clowns than Billy Smarts Circus working there, this bunch of divvs sent me a threatening letter saying i owe HSBC £4030.13 I have never had an hsbc account, i went into our local branch in Great Yarmouth where they confirmed i had never had an account, so i will be taking legal advice to take them to court over this. I am in my 70's and certainly not going to stress about the clowns letter. i was a PA for a solicitors in Essex for 27 years and as i said have contacted them for advice. Also in their letter my name and address all start with capital letters, yet below where they say: Dear Mrs: then my name billy smart (not my real name of course) their trading name, no capital letter in BILLY OR SMART🤔 see you in court!!! PS. How about some free tickets to see live show of your clowns at the Blackpool Hippodrome?🤣🤣🤣 Says to call this number: 01253 532145

4 oktober 2024
Review zonder uitnodiging
Logo www.perchcapital.co.uk

Antwoord van www.perchcapital.co.uk

I'm sorry to hear about the issues you've been experiencing. We'd like to investigate this further and have reached out to you through Trustpilot to gather more information.

Beoordeeld met 1 van de 5 sterren

This company is harassing me for a debt…

This company is harassing me for a debt that I don’t recognise for a credit company that went bankrupt more than 6 years ago!

19 september 2024
Review zonder uitnodiging
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Antwoord van www.perchcapital.co.uk

I'm sorry to hear that you've been experiencing issues. We want to investigate this further, so we contacted you via Trustpilot for further information.

Regards
Clara

Beoordeeld met 1 van de 5 sterren

Mystery debt by non-communicative Perch

First of all, don't just repeat that you'll contact us by Trustpilot, email etc. Because it's clear to everyone reading these reviews on here that's your standard response so as to appear to be concerned/professional.

We called at your Blackpool office regarding a mystery-debt of our son-in-law after you bombarded him with threatening communication. This followed a call with him and our daughter 2 weeks ago when undisclosed info about the unknown debt was promised by post - but didn't happen (no surprise!).

After fobbing us off, your Chris Gorman said he'd get someone to call (again) but that also hasn't happened.

We'll now act as witnesses when this matter is taken to legal representation - by us!

13 september 2024
Review zonder uitnodiging
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Antwoord van www.perchcapital.co.uk

Thank you for coming back to me with some additional information, I have reviewed this and passed this through to the the relevant team who will be in touch shortly.

Regards
Clara

Beoordeeld met 1 van de 5 sterren

This trash company has given me a…

This trash company has given me a default for money i do not owe disgraceful shameless company

4 september 2024
Review zonder uitnodiging
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Antwoord van www.perchcapital.co.uk

We are sorry to receive your review.

I can see that we have contacted you by email about the account and hope this resolves your concerns.

Beoordeeld met 1 van de 5 sterren

I would like to know why I have 4 car…

I would like to know why I have 4 car finance unpaid payments on my credit score with perch. I don't even drive and am housebound due to being disabled!!!

5 september 2024
Review zonder uitnodiging
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Antwoord van www.perchcapital.co.uk

We are sorry to see that you left us a negative review and have been unhappy following recent contact to our office. We have reached out to you via Trustpilot for further details.

Regards

Alison

Beoordeeld met 1 van de 5 sterren

ACI theft

ACI asked me to set up a payment plan (yes you are the same company) when i set it up it asked me to verify my card of £0 just to set the payments up. When i look at my bank they took £10 without my authorisation! I then had a dispute over the amount i owe to original company and told ACI i dont want to deal with them anymore as it is theft what they done and i dont trust them with future payments. They still contacted me even when the dispute was in place and ongoing now i have a Verify Field Agent at my door .....poor company to even speak to absolute joke

19 juli 2024
Review zonder uitnodiging
Logo www.perchcapital.co.uk

Antwoord van www.perchcapital.co.uk

I'm sorry to hear that you've been experiencing issues. We want to look into this further, so we have contacted you via Trustpilot for further information.

*Edit* Thank you for providing further details; this has now been raised to our disputes team, who will be in touch soon. Should you need to contact us in the meantime, don't hesitate to get in touch with complaints@aciuk.co.uk

Regards
Clara

Beoordeeld met 1 van de 5 sterren

The debt they purchased was included in…

The debt they purchased was included in the completed IVA they have still not updated the default date which has to be no later than the IVA start date its been now over 100 days trying to get this sorted and they still haven't completed it and fail to answer emails shocking, asked for them to raise a complaint now 3 times nothing happens Next step is CRA and then ICO!

2 juli 2024
Review zonder uitnodiging
Logo www.perchcapital.co.uk

Antwoord van www.perchcapital.co.uk

Thank you for taking the time to provide us with a review, we are sorry to read of your experience.

I would like to reassure you that our complaints team are reviewing this matter for you with the aim on a quick resolution.

They will reach out to you as soon as they can.

Regards
Shannon

Beoordeeld met 1 van de 5 sterren

If I had my way it would be absolute…

If I had my way it would be absolute zero this lot of shysters keep sending letters to my address for my son who has not lived with me for around 6 and a half 7 years and he had no idea what this debt was even for in the first place when they first started writing to him when he was here which he told them. Anyway after returning a lot of mail to their PO Box, I had enough and because they say not to use the return mail address for correspondence. I actually opened one of the letters and discovered that it was from these people TM LEGAL demanding payment or bailiffs would be sent around now I have a lot of my deceased husband belongings and I’m not having anyone take them. So I emailed them to explain the situation . I know they got the email as I got an automated response straight back to say it had been received. But I am still to this day receiving letters for my son even though I even told them to check the electoral role and they would see my son had been removed from my address now just this morning another letter turned up from Verify this time saying TMLegal are their clients and they are part of Perch well so are TMLegal from what I can gather it is one company with many hats con people in my book.

4 juni 2024
Review zonder uitnodiging
Logo www.perchcapital.co.uk

Antwoord van www.perchcapital.co.uk

We are sorry to see that you left us a negative review and have been unhappy following recent contact to our office. We have reached out to you via Trustpilot for further details.

Regards

Alison

Beoordeeld met 1 van de 5 sterren

if i could give this a 0 i would this…

if i could give this a 0 i would this company is coming up on my credit score checks for car finace which ive never taken out someone is using my identity clearly and ive told you this but to no avail i dont drive never have dont hold a licence clearly idenety fraud here

1 juni 2024
Review zonder uitnodiging
Logo www.perchcapital.co.uk

Antwoord van www.perchcapital.co.uk

We are sorry to see that you left us a negative review and have been unhappy following recent contact to our office. We have reached out to you via Trustpilot for further details.

Regards

Alison

Beoordeeld met 1 van de 5 sterren

Someone has used my identity now this…

Someone has used my identity now this stupid company is begging for me to give loan when I didn't take any loan from them this is very frustrating I have never experienced something like this in my life. I had a stroke and I'm in a lot of stress because of them.

28 mei 2024
Review zonder uitnodiging
Logo www.perchcapital.co.uk

Antwoord van www.perchcapital.co.uk

We are sorry to see that you left us a negative review and have been unhappy following recent contact to our office. We have reached out to you via Trustpilot for further details.

Regards

Alison

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