Personal Touch Kent Reviews 

139
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Outstanding service as always from personal touch Kent. Responsive, friendly, approachable and have their customers best interests at heart. They are a pleasure to deal with and they deliver every tim... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Neil has been absolutely incredible! He went through everything with us in such detail but kept it light and fun so the whole process wasnt overwhelming. He made sure we were understanding each ste... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have used Personal Touch for buying three houses now and for sorting out our life insurances etc, Neil is really professional but also simplifies everything for us so that we know exactly what h... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Where do I start? Luis at PTK has unknowingly been my rock this year. Through many failed attempts of securing a property, swapping and changing my requirements more than I've had hot meals and not on... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hypotheekmakelaar
  2. Financieel adviseur

Geschreven door het bedrijf

We are Independent Whole of Market Mortgage Brokers and can help you source a competitive mortgageremortgage deal for your own home or buy-to-let properties. We will guide you through the home-buying process; whether you are a first time buyer, home mover, first time buyer or an experienced landlord. We can also assist if you are self employed. We will ensure that you are fully informed throughout your mortgage journey. Our Brokers able to give advice on Life Assurance, Critical illness and Income Protection Insurance for individuals and businesses too. Secured loans, Bridging Finance, Commercial Finance and Buildings/Contents Insurance. We are able to offer a fully holistic approach referring our clients onto our recommended conveyancers, surveyors and will writers. We offer various levels of service from over the phone advice to home/office visits. A MORTGAGE IS SECURED AGAINST YOUR HOME, IT COULD BE REPOSSESSED IF YOU DO NOT KEEP UP THE MORTGAGE REPAYMENTS. We normally charge a fee for mortgage advice, however this will be dependent on your circumstances. Our typical fee is £295.00. Personal Touch Kent is a trading name of PTK Ltd which is authorised and regulated by the Financial Conduct Authority FCA No. 754672. PTK Ltd t/a Personal Touch Kent acts as a credit broker not a lender. Please note The Financial Conduct Authority do not regulate Wills, Commercial Funding or most Buy to Let Mortgages.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

139 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(139)

27 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Very Good!

Very Good!
Luis was very good and extremely quick at responding and made everything very simple. Always responded straight away, will be recommending everyone I know.
Cheers guys, keep it up!

13 september 2021
Review zonder uitnodiging
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Antwoord van Personal Touch Kent

Thank you Adam! We really appreciate you taking the time to leave us this review and we are really pleased that you will be recommending us onto your friends.

Beoordeeld met 5 van de 5 sterren

Great and reliable service

Great and reliable service, fast efficient and very competitive pricing, they came highly recommended to me and I would now recommend PTK as highly to anyone else!

4 augustus 2021
Review zonder uitnodiging
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Antwoord van Personal Touch Kent

Thank you Ben for taking the time to leave us this review.

Beoordeeld met 5 van de 5 sterren

Professional & friendly, highly recommend!

I am very pleased with the service I received from Personal Touch Kent. Luis was professional and efficient in helping me take out a life insurance policy. He answered all of my questions and made the process quick and easy. I would highly recommend using Personal Touch Kent.

26 mei 2021
Review zonder uitnodiging
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Antwoord van Personal Touch Kent

Thank you Ledia that's really kind of you to take the time to leave a review for Luis.

Beoordeeld met 5 van de 5 sterren

Fantastic attention to detail and…

Fantastic attention to detail and prompt response at all times. Quick to follow up with the Mortgage Company to ensure that all was crystal clear - thank you.

27 april 2021
Review zonder uitnodiging
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Antwoord van Personal Touch Kent

Thanks for leaving us this review Toby its much appreciated.

Beoordeeld met 5 van de 5 sterren

Great and speedy service

Great and speedy service, thanks guys...

8 april 2021
Review zonder uitnodiging
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Antwoord van Personal Touch Kent

Thanks Mike that's really kind of you to leave us a review and we are pleased you were happy with our service.

Beoordeeld met 5 van de 5 sterren

5 star advisors 5 star people!

It was my first time needing to speak to a mortgage advisor and the experience I had with personal touch Kent could not have been better! Niel and Luis from day one were great at the end of the phone whenever needed even just to understand what document I was looking at! They have a great attitude to help as much as they can. Will be recommending to everyone I know.

18 maart 2021
Review zonder uitnodiging
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Antwoord van Personal Touch Kent

Hi Tom, that so kind of you to take the time to write us a review. We certainly hope we can be of assistance to you again in the near future.

Beoordeeld met 5 van de 5 sterren

I would recommend this company they…

I would recommend this company they were brilliant in all aspects and always helpful. They explained everything we needed to know regarding our mortgage application and any other information we needed. Very friendly and experience people. I would use this company again.

4 maart 2021
Review zonder uitnodiging
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Antwoord van Personal Touch Kent

Thank you Hayley for taking the time to leave us this review.

Beoordeeld met 5 van de 5 sterren

Super Broker!

Neil, Saffron and Kelly are brilliant to deal with and always provide a great service finding us the best products available.

26 februari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic personal service. Honest and trustworthy. Highly recommend.

I have used Personal Touch Kent for many years and always received an incredible level of personal, friendly service. Honest trustworthy and personalised to my needs. Neil Bohan is truly the best IPA I have ever had the pleasure to deal with. Thank you as always.

2 februari 2021
Review zonder uitnodiging
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Antwoord van Personal Touch Kent

Thank you for taking the time to leave us this review Paul, it has been a pleasure working with you.

Beoordeeld met 5 van de 5 sterren

Personal Touch Kent handled my mortgage application

Personal Touch Kent handled my mortgage application, which had complications due to my status as being self employed. The service they provided took the stress and uncertainty out of it. They selected the most appropriate lender and got me a great deal, and all whilst providing a friendly and efficient service. Thanks PTKUK!

14 januari 2021
Review zonder uitnodiging
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Antwoord van Personal Touch Kent

Hi Andrew

Really pleased we could help and thank you so much for taking the time to leave us this review.

Best wishes

Neil and the team

Beoordeeld met 5 van de 5 sterren

Mortgage

Brilliant service from Neil and his team at Personal Touch Kent. They helped me secure a mortgage keeping me informed though out and ensured that I understood and was happy with everything. I would highly recommend them.

16 december 2020
Review zonder uitnodiging
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Antwoord van Personal Touch Kent

Thank you Kelly its really kind of you to take the time to leave us this review. Hope you have a lovely Christmas from everyone at Personal Touch Kent.

Beoordeeld met 5 van de 5 sterren

Excellent service as per usual

I have always used the services of Neil to procure a mortgage at the best rates. He is great to work with, very knowledgeable and keeps you up to speed of progress throughout.
I wouldn't go to anyone else

3 november 2020
Review zonder uitnodiging
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Antwoord van Personal Touch Kent

Thank you Alex we really appreciate you taking the time to leave us this feedback.

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant!

Absolutely brilliant!! Can’t recommend Neil enough!!! Made light of a serous thing that needed sorted . Feel so much better knowing that my family will be looked after. Amazing service!!!

21 oktober 2020
Review zonder uitnodiging
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Antwoord van Personal Touch Kent

Thank you Gemma we are pleased that Neil made this an easy process for you and you now have peace of mind for yourself and your family.

Beoordeeld met 5 van de 5 sterren

Excellent

Neil and the team are excellent. My partner and I had a great service throughout - would not hesitate to recommend.

16 oktober 2020
Review zonder uitnodiging
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Antwoord van Personal Touch Kent

Thanks Abbey its great to hear that you are happy with with services.

Beoordeeld met 5 van de 5 sterren

Outstanding service

Neil and his team have been nothing short of amazing throughout our whole application process. This started around a year ago and was put on hold due to the pandemic but once started again it was a quick and seamless process that was made to feel safe and secure by Neil. Would highly recommend anyone to use Personal Touch Kent

16 oktober 2020
Review zonder uitnodiging
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Antwoord van Personal Touch Kent

Thank you Harry it is very kind of you to take the time to write us this feedback.

Beoordeeld met 5 van de 5 sterren

Recommended to us - only right to pass them on!

Neil provided us with really helpful and timely advice throughout our mortgage application process. There were no surprises or hidden charges, and when things got a little complicated with redemption penalties, he was able to find a pragmatic solution for us.

Very friendly and knowledgeable, I wouldn't hesitate to recommend the services of Personal Touch Kent.

21 augustus 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommended!

We have used Personal Touch Kent to find our first mortgage and later - for re-mortgages and we have always been very happy with the service!

Neil has always provided the best information, advice and explanations to all our queries and we cannot recommend him enough.

14 juli 2020
Review zonder uitnodiging
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Antwoord van Personal Touch Kent

Thank you Maxim for taking the time to write us this review, we really appreciate it.

Beoordeeld met 5 van de 5 sterren

Being an absolute novice at how to…

Being an absolute novice at how to apply for a mortgage , Neil has been absolutely brilliant , talking us through all the stages , always on hand to answer all queries we’ve had , would highly recommend personal touch to anyone taking the huge step of home buying

12 juni 2020
Review zonder uitnodiging
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Antwoord van Personal Touch Kent

Thank you Deborah its really kind of you to leave us a review. We hope you will both be very happy in your new home.

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic!

Neil & his team were absolutely brilliant. They made the whole process of getting our mortgage & insurances in place as easy & stress free as possible & we cannot thank them enough. We would recommend them to everyone & well worth their affordable fee. Thanks again!

24 mei 2020
Review zonder uitnodiging
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Antwoord van Personal Touch Kent

Thank you Chloe for taking the time to write this review. It was a pleasure to help you and look forward to seeing you again when your mortgage is ready for renewal especially if you bring the biscuits again!

Beoordeeld met 5 van de 5 sterren

Professional, yet personal approach

Professional yet personal approach. We’re so pleased to have Neil handling our Life Insurance and he made the process an easy and positive experience. He’s gone over and above already as we begin our Mortgage application too, we’re glad we found him.

21 mei 2020
Review zonder uitnodiging
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Antwoord van Personal Touch Kent

Thank you Mel for taking the time to write us a review and we are really pleased that you have feel that you have had such a positive experience.

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