Personal Wine Reviews 28

Phil Jacobson provided outstanding customer service by coordinating with FedEx to delay my gift delivery until the recipients were home, coordinating with both me and FedEx throughout the process. His exceptional customer service is so rare these days, and I highly recommend Personal Wine because of this personalized dedication and approach! Thank you, Phil!

I've been using over the past years and they always meet my expectations.
I've had bottles and glass engravings.
Thanks for your excelente work.

Great experience, accommodating, helped me with the design and the product quality was beyond my expectations

This site was incredibly easy to use! I work for a nonprofit organization, and the team was wonderful to work with. When I had questions and called in, they were friendly, responsive, and so helpful. We can’t wait to share these as gifts — I’d highly recommend them to anyone!

Personal Wine is great! Makes for a super cool gift for yourself or friends. Phil was so helpful and made the whole process quick and easy. He also double checked to make sure I was happy with the image I wanted to use. I've ordered here several times and will be coming back in the future!

Person Wine is our go to for custom gifts. Ben is great to work with an always makes sure our orders are perfect. The custom bottles and boxes are terrific.

I had a wonderful experience! The customer service was excellent—very responsive, helpful, and easy to work with. They went above and beyond to meet my timeline and made the process smooth from start to finish. I truly appreciate the effort and attention to detail. Highly recommend!

I've been a customer for four years. If you're looking for exceptional wine, custom labels, engraved bottles and boxes, excellent service, innovative ideas, and a great gift for someone, call Ben with Personal Wine. You'll say, "That was a great call."

Ben at Personal Wine is an absolute LEGEND. I needed a last minute gift for someone at my company and he got it to me within two days. I am beyond thrilled and he is simply the best. Personal Wine is an amazing group and will deliver on time ;)

I recently ordered 25 bottles of wine with personalized engraving as Christmas gifts for our clients, and I couldn’t be more impressed. The packaging was excellent, ensuring that each bottle arrived safely and beautifully presented. The engravings on the bottles were done with great attention to detail, adding a special personal touch that our clients loved.

What really stood out, however, was the exceptional customer service. When I encountered an issue with the shipment, their team responded quickly and professionally, resolving the matter with ease. It's not often you experience such great support, and I truly appreciated their effort to ensure everything went smoothly.

I highly recommend this company for anyone looking for high-quality wines and top-notch service. I'll definitely be ordering from them again in the future!

Personal Wine: amazing customer service and a wonderful product!

I ordered almost $200 worth of stuff from this website for Christmas. They shipped half of it on one date then shipped the other half on another date. One of the shipments was damaged during transportation so they offered to replace it. Which they did. However, I was supposed to pick it up and it was shipped back. When I called them about this, and told them it was shipped back for some reason beyond my control they just basically told me to give up and they were going to refund my money for the second half of the order. Not only that but the guy on the phone acted like this was my fault saying "we sent this to you twice and you failed to get it" when both times I had nothing to do with the horrible handling of my order. Do not order anything from these people. Especially not for Christmas.

I ordered “etched” bottles as gifts and the etching scratched off with my nail so it’s just cheaply printed on

I was really excited to find Personal Wine! I love how I was able to personalize the label and send the wine all within the same place. Perfect gifts to literally personalize the experience for my bridesmaids!!

After dealing with alot of stress from a big move, wedding planning, and crazy work week, there was a slight hiccup with the delivery. Ben from the customer service team was AWESOME. He helped me solve the issue ASAP and was such a pleasure to speak with over the phone. Highly recommend this company for solely because of the way their treat their customers (plus its a great gift!).

My order arrived very quickly. The process was smooth. The personalized labels were high quality, the pictures on them were perfectly clear and the design turned out exactly how it looked on the computer. Not to mention the actual wine was delicious. Will definitely be ordering more gifts from Personal Wine.

Buyer beware. I just sent someone a bridsesmaid invitation with a picture of us. Instead personal wine sent my friend a generic wine bottle with a picture of a baby milk bottle saying “you are going to need this.” Now im panicking all of my other bridesmaids are going to get a botched order...

Awesome !
Quick and beautiful!
Perfect wedding gift

The bottle was exactly what I was hoping for. Came on time in secure packaging and quality was great. I will be ordering again in the future.

The absolute best place for personalized wine and accessories you can find!! The finest quality of wine and graphics for the labels, etching, etc. Whether you buy wine, glasses, tumblers, boxes, or carry bags, you cannot go wrong with Personal Wine!