Phipps & Pritchard Reviews 

Commenting as a Tennant, staff we have dealt with have been polite and helpful, any issues are reported to our landlord very quickly and sorted. Thank you to the team.

The process of selling our late parent's property was lengthy, and there were some legal complications, but Terri was always calm, steady and positive. It was reassuring to know she was available at the end of the phone, always cheerful, and managing to liaise throughout with all the various parties involved. We got there in the end! Thank you to Terri and all at the Kidderminster office.

I found Nick to be knowledgeable, professional and refreshingly honest. Many thanks for your prompt attention

Excellent personal service from Terri Lawlor. Kept informed from start to finish.

The staff are friendly and were very helpful sorting out my property. Highly recommend! Especially Zoe on sales and Reiss if you need assistance with renting

I have been very satisfied with how our property has been managed. Phipps & Pritchard have looked after the letting side of things very well.

We viewed a property through them and had an agreement in principle accepted, which they confirmed in an email while we awaited the sale of our own property. We understand that this was an agreement in principle, and if another offer came in that could proceed, the property could be sold.

We forwarded the email to our estate agent so they could inform potential buyers that we had this agreement.

Then one morning, while checking the property market, we noticed that this property had been sold subject to contract. We were disappointed that they hadn’t informed us of this, and we found out this way. We contacted the office, and they said someone would get back to us, but no one did. There seems to be a pattern there. They appear very friendly, but as soon as you’re not of used to them, their tone changes.
In reply to your reply, please see below. We have copies of the email that you sent confirming the offer would be acceptable provisionally. I have also contacted your office and can supply copies of the email although you should have them.
I have had another request to supply more information. I have as stated contacted your office and I will email you personally a copy of what you sent me. It appears that you are trying to just keep on asking for information to try and get this honest and genuine review removed.
Our Ref. ZH/KID220190
Date. 13 th January 2025
Mr K

Dear Mr k
Re xxxx
Further to our telephone conversation earlier today I can confirm that the vendor has indeed reported back in respect
of your increased offer £xxxsubject to contract.
Our vendors instructions are such that your offer at this level of £xxxx would be acceptable, however only at such
point that you are proceedable by way of having a sale agreed to a complete chain and as long as number x is still
available at such time.
Assuring you of our personal attention at all times.
Yours sincerely,
Zoe Herbert DipREA FNAEA
Senior Partner
On behalf of Phipps and Pritchard with McCartneys L

I rent property through this agency never had a problem with them when ever I need something doing it gets sorted staff polite and friendly and helpful

I engaged Phipps & Pritchard (Stourport), on the advice of my solicitor, when I needed to sell my deceased father’s bungalow. From start to finish Nick acted professionally and honestly, and the sale was completed without a glitch. I also received superb support from Julie and the team. I would, without doubt, use P&P again, and recommend them to anyone else selling a property.

Ah, what an experience! From the get go everything has been spot on! Cam is an absolute pleasure to speak to and nothing ever seems too much. The communication is clear, the responses come fast, and I’ve been kept in the loop the entire process. And nothing beats speaking to someone that you know will always meet you with a smile and talk to you like the human you are, no ‘robotic’ responses from anyone we’ve had to speak to, everyone has just been so warm and welcoming! We look forward to this new tenancy with having Phipps & Pritchard on board, we know we are already in great hands! ☺️

Very helpful and understanding
Cam helped me work around my work schedule and viewing the properties I wanted to see.
It’s easy to ask questions and if you’re newer to the process they have been very understanding which makes it so much more stress free

Professional and prompt customer care and never need to call them back to follow up my request.Hence I could trust them for their customer care.Sam and her team did their best when I needed their help.
Once again thank you all and best wishes.

Carmela at phipps and Pritchard was very helpful and very professional

We have used the services of Phipps and Pritchard as our letting agents now for 10 years on our rental portfolio. The professional,friendly and efficient service that we have received during this time has been excellent,rent paid on time,any issues resolved quickly,Gemma and her team have been outstanding .
Would recommend the company to any potential landlord.

Phipps and Pritchard have managed our property portfolio for many years. Gemma and her team are extremely helpful and any queries are dealt with promptly and efficiently. They provide an excellent friendly and professional service, and I would highly recommend them for property rentals and sales.

They have been a pleasure to rent from, always helpful and friendly staff. If ever we have ever had a problem or wanted to make a suggestion they always listen and quick to resolve any issues.

Messaged last night to view a property. Agent got in touch today and arranged a viewing today.. so far good experience

We are very pleased with Phipps and Pritchard, they manage our rental property incredibly well, especially Tom, who is always being proactive, professional and very helpful. Highly recommended for property rentals.

Been with Phipps and Pritchard for few years never had any issues with them if I had an issue with property I’m renting they have dealt with it always been helpful always let me know in advance if there’s going to be a rent increase or a property inspection

Recently rented a property through Phipps and Pritchard and they were fantastic throughout! As a first time renter it was very new to me but Tom and his team were on hand at any given time to make the process as smooth as possible! Would highly recommend.