Photobook Canada Reviews 

536
•
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 5 van de 5 sterren

I’ve used Photobook Canada for more than 12 years. Website, software, templates, designs, etc. had evolved over time but one thing had remained constant, the HIGH QUALITY Printing. I never had issues... Toon meer

Beoordeeld met 5 van de 5 sterren

We just ordered 4 copies of a Photobook we put together for our trip to Budapest and Croatia. This is our 5th time using Photobook Canada and we are very pleased. Quality is ***** excellent. You ge... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

This company presents itself as a Canadian company, but it is not. They are based in Malaysia, and if you order anything from them you will also be hit with import charges. Additionally, they are ch... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Easily created keepsake of photos for a reasonable price. Platform is relatively easy to use. Just wish there was a search feature for backgrounds & clipart. Customer service has been excellent in... Toon meer

Bedrijfsgegevens

  1. Zakelijke diensten

Geschreven door het bedrijf

Photobook Canada is an online platform that allows individuals to create and customize personalized photo albums, prints, and other photo-based products. The company offers a wide range of design templates, editing tools, and materials to create photo products such as photo books, photo prints, canvas prints, calendars, and more. Customers can upload their own photos, choose the design and layout, and add personalized text to create unique and meaningful photo products. Photobook Canada operates in multiple countries and ships to over 100 countries, and has won several awards for its innovative photo products and services. The company's mission is to help customers preserve and share their precious memories through high-quality photo products that are both beautiful and durable.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

536 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 66% van zijn negatieve reviews beantwoord

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4,3

Alle reviews

(536)

7 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Quality Work

The quality of the print was exceptional!

21 februari 2024
Review zonder uitnodiging
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Antwoord van Photobook Canada

Hi. Thank you so much for taking the time to leave us this amazing review! We’re thrilled you had a great experience with us and we look forward to your orders again soon. Thanks!

Beoordeeld met 5 van de 5 sterren

Great results on a durable product - Layflat binding recommended

I have designed photobooks for 5 of my grandchildren with photos of their first year. I will be making 3 more soon for my other 3 grandchildren who are less than a year old. The web designer is easy to use with a lot of options. I always select the books with the Layflat binding which is a great feature with no curling of the pages in the center. Photobook Canada has always produced quality results for me with durable books. I make use of prepaid offers which provide some deep discounts. Books have always been published and shipped in a reasonably short time.

1 april 2024
Review zonder uitnodiging
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Antwoord van Photobook Canada

Hi Doug. Hi. Thank you so much for taking the time to leave us this amazing review! We’re thrilled you had a great experience with us and we look forward to your orders again soon. Thanks!

Beoordeeld met 5 van de 5 sterren

Very good products and excellent…

Very good products and excellent service since many years

6 april 2024
Review zonder uitnodiging
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Antwoord van Photobook Canada

Hi Claire. Thank you for giving us a 5-star rating! Your positive feedback really helps us to keep going and delivering the best. We look forward to preserving more of your treasured memories again soon.

Beoordeeld met 5 van de 5 sterren

Fast reply and resolution.

Fast reply and resolution.

20 mei 2024
Review zonder uitnodiging
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Antwoord van Photobook Canada

Hi Lindy! Thank you for taking the time to leave such a great review about our Photobook product. We look forward to your orders again soon. Thanks!

Beoordeeld met 5 van de 5 sterren

Support

I had difficulty completing my recent photobook. The support I received from Photobook was outstanding! After several emails and a phone conversation with May, we were able to complete our project. We have made over 20 books with this company and wouldn’t use another.

14 april 2024
Review zonder uitnodiging
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Antwoord van Photobook Canada

Hi Gloria. Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with your recent order with us. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!

Beoordeeld met 5 van de 5 sterren

Very easy designer to use off-line

Very easy designer to use off-line. Books are of high quality & are produced quickly. Have made 25-30 books over the years & very pleased with the products.

18 mei 2024
Review zonder uitnodiging
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Antwoord van Photobook Canada

Hi Steve. Thank you for giving us a 5-star rating! Your positive feedback really helps us to keep going and delivering the best. We look forward to preserving more of your treasured memories again soon.

Beoordeeld met 5 van de 5 sterren

I find customer service is terrific

I find customer service is terrific. I have been using this company for years and have had nothing but great service.

25 april 2024
Review zonder uitnodiging
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Antwoord van Photobook Canada

Hi Charlene. Thank you for your continued support, and we can’t wait for your next order soon.

Beoordeeld met 5 van de 5 sterren

Very satisfied with their photobooks.

I have been using Photobook Canada for a number of years and find their service excellent. When I make the books online and run into a problem their helpline is efficient and quick. Their photobooks are excellent quality and delivery service is fast. My last order was Dec. 2023 and, as usual, very pleased with the finished product. Presently working on 6 new photobooks for the grandchildren and looking forward to receiving them.

17 mei 2024
Review zonder uitnodiging
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Antwoord van Photobook Canada

Hi Scott. We would like to express our gratitude for your lovely review. We take great pride in providing exceptional products and customer experiences, and it’s always rewarding to see our efforts appreciated.

Once again, thank you for your support, and we look forward to your orders again soon.

Beoordeeld met 5 van de 5 sterren

Offline Version

I use the offline version of the software. That way I can work on it when I don't have internet access

19 februari 2024
Review zonder uitnodiging
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Antwoord van Photobook Canada

Hi Christine! We’re delighted that our software has exceeded your expectations. Once again, thank you for your support, and we look forward to your orders again soon.

Beoordeeld met 5 van de 5 sterren

Great Value!

I have used Photobook Canada for several years and every time I am impressed with what a great value it is. I buy the vouchers and have 3 months to complete the photobook. The quality is great and there are many different size/page options. I ALWAYS recommend Photobook Canada to all my friends.

5 mei 2024
Review zonder uitnodiging
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Antwoord van Photobook Canada

Hi Karen! Thank you for your continued support and for recommending us to others. We hope that in the future we’ll be able to provide a similarly excellent experience. We look forward to your orders again soon.

Beoordeeld met 5 van de 5 sterren

2023 Reid Memories

I did a 100 page book for our grandson. It had photos from birth to age 14. This was a late Christmas gift for him. I got photos from my files as well as some from his parents. It made a beautiful picture story for him. I had bought a Photobbook voucher. When I applied it there was extra cost for the better paper. This was not well explained in the ordering documentation. When I questioned about it they explained what I had done wrong when ordering. The replies were very polite and hopefully helpful when I order the next book that I am working on now.

20 januari 2024
Review zonder uitnodiging
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Antwoord van Photobook Canada

Hi Gerda! Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with your recent order with us. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!

Beoordeeld met 5 van de 5 sterren

I have been using Photobook Canada for over 10 years…

I have been using Photobook Canada for over 10 years and have produced over 15 photobooks. Over that time, I have run into a few issues and the customer support has been nothing short of fantastic! I usually get a reply to my request within 24 hours and they have, on one occasion, really gone the extra mile for me. It is why I keep using their software and producing their quality photobooks.

13 mei 2024
Review zonder uitnodiging
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Antwoord van Photobook Canada

Hi Arlene! We would like to express our gratitude for your lovely review. We take great pride in providing exceptional products and customer experiences, and it’s always rewarding to see our efforts appreciated.

Beoordeeld met 5 van de 5 sterren

Photobook Canada provides a great product

Photobook Canada provides a great quality product and an affordable price. Customer service is great, never had an issue. I've been using this site for years to make all my albums.

13 mei 2024
Review zonder uitnodiging
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Antwoord van Photobook Canada

Hi Maria! Thank you for your continued support, and we can’t wait for your next order soon.

Beoordeeld met 4 van de 5 sterren

I've used Photobooks Canada services…

I've used Photobooks Canada services since 2016, averaging about one photobook a year. Their photobooks are consistent in quality, and have relatively quick turnarounds. I also like the discounted bulk options available - it was great to have extra copies of my wedding album to share with the parents. Their customer service is quick to reply and eager to help. In terms of editors, I've used both their web and desktop versions. Although the web version has a better and wider selection of graphics, I personally perfer the desktop version. It gives me more editorial control, longer timeframe to work on my annual photobooks, and I'm able to generate PDF proofs and duplicate the project file for formatting consistency between photobooks.

14 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I love working with photo book I use…

I love working with photo book I use their ready book as a guide Line and make my changes to make them perfect for
me!
The quality is great lhe Colors of the pictures are very good especially with the color upgrade

12 mei 2024
Review zonder uitnodiging
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Antwoord van Photobook Canada

Hi Michell! We’re delighted that we have exceeded your expectations. Once again, thank you for your support, and we look forward to your orders again soon.

Beoordeeld met 5 van de 5 sterren

Perfect for travel books

I make great books every year and i am always glad of the results. The quality of paper and colors is perfect. Whenever you need assistance, they answer you quickly .

2 maart 2024
Review zonder uitnodiging
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Antwoord van Photobook Canada

Hi Hélène! Thank you for your continued support, and we can’t wait for your next order soon.

Beoordeeld met 5 van de 5 sterren

I have been purchasing from Photobook Canada

I have been purchasing from photobookcanada for years. I do a yearly photobook for a bunch of family and then sometimes smaller projects throughout the years. The quality is amazing and the only time I've had an issue it was fixed immediately. Their software has gotten progressively better each year and it's a quick and fun process to design my projects!

1 januari 2024
Review zonder uitnodiging
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Antwoord van Photobook Canada

Hi Kelsey! Thank you for your wonderful review! It’s always a pleasure to serve customers like you, and we’re glad that you enjoyed our products/services.

Beoordeeld met 4 van de 5 sterren

Photobook OU Shutterfly

I have edited more than 30 photobooks over the past few years.
Different formats (8×8, 8.5×11, 15×11), bindings (lay flat, perfect bound, flush mount) and several types of paper.
I’ve always used Photobook WW but recently questioned my choice because Costco announced their partnership with Shutterfly.
I recently ordered an identical copy of a book (40 pp, hardcover) from both Photobook WW and Shutterfly.
I received my WW Photobook order 6 days after sending my files: a real performance considering that my photobook is printed in Malaysia !
My order with Shutterfly is still in production AFTER 9 DAYS…
I have contacted Customer Service a few times with no success. I will no doubt eventually receive my order and can’t wait to compare the two finished products.

Continuation of my previous review.

I finally received my photobook from Shutterfly. 10 days of processing and shipping time, all within Canada (production and delivery). However, the Shutterfly site indicates that they are still in the "Creating your order" stage and I never received a tracking number.
I remember that I had ordered the same photobook both from Shiutterfly and from Photobook worldwide. The format is 8.5 X 10 at Photobook and 8 X 10 at Shutterfly.

I engaged in a careful comparison of the two products. My documents include photos, technical drawings and texts. The printing margins have been correctly respected in each case but everything else is obvious, always in favor of Photobook WW.
1- blacks and whites are always more intense
2- the color saturation is much closer to the original photos
3- the printing resolution, both for texts, technical drawings and for photos is much better
4- the range of reproduced colors is much wider

I am not a professional in the field. I'm just a hobbyist appreciating the overall quality but if the photobook I received from Shutterfly is representative of their usual production, I definitely don't recommend them.

The costs (when taking advantage of the coupons) are close but they are slightly higher in the case of Photobook WW, which is normal since the shipment is sent from Malaysia.

I would add that the choice of formats and printing paper is much more important with Photobook WW. I haven't tried their new premium print category yet but the result must be stunning compared to Shutterfly. However, I still have to deplore the fact that Canada sometimes imposes import fees (customs). I was thinking of giving up Photobook WW for Shutterfly, especially since the association with Costco automatically guarantees a 51% discount (note: it cannot be combined with other good discounts) but my current experience leads to maintaining my initial choice : Photobook WW.

One last point that deserves to be underlined: the online editor is also much better and complete than that of Shutterfly. I would like to add that my review is completely independent and that I recently wrote to Photobook WW to complain about the increase in transport and customs costs…

19 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Photobook Canada has a great line of products!

Photobook Canada has a great line of products of excellent quality for a fair price. I have made dozens of photobooks over the years and am currently working on more. They make great travel documents and the support team is very helpful.

30 maart 2024
Review zonder uitnodiging
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Antwoord van Photobook Canada

Hi Fons. Thank you for giving us a 5-star rating! Your positive feedback really helps us to keep going and delivering the best. We look forward to preserving more of your treasured memories again soon.

Beoordeeld met 5 van de 5 sterren

Family vacation in print!…

Just completed a photobook containing photos from a family vacation. The program is easy to use. Formats and script are easy to adjust and detailed for your own personal display. Delivery of completed books was fast.

1 april 2024
Review zonder uitnodiging
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Antwoord van Photobook Canada

Hi Mary Claire. Thank you so much for taking the time to leave us this amazing review! We’re thrilled you had a great experience with us and we look forward to your orders again soon. Thanks!

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