Photobook Canada Reviews 

536
•
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 5 van de 5 sterren

I’ve used Photobook Canada for more than 12 years. Website, software, templates, designs, etc. had evolved over time but one thing had remained constant, the HIGH QUALITY Printing. I never had issues... Toon meer

Beoordeeld met 5 van de 5 sterren

We just ordered 4 copies of a Photobook we put together for our trip to Budapest and Croatia. This is our 5th time using Photobook Canada and we are very pleased. Quality is ***** excellent. You ge... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

This company presents itself as a Canadian company, but it is not. They are based in Malaysia, and if you order anything from them you will also be hit with import charges. Additionally, they are ch... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Easily created keepsake of photos for a reasonable price. Platform is relatively easy to use. Just wish there was a search feature for backgrounds & clipart. Customer service has been excellent in... Toon meer

Bedrijfsgegevens

  1. Zakelijke diensten

Geschreven door het bedrijf

Photobook Canada is an online platform that allows individuals to create and customize personalized photo albums, prints, and other photo-based products. The company offers a wide range of design templates, editing tools, and materials to create photo products such as photo books, photo prints, canvas prints, calendars, and more. Customers can upload their own photos, choose the design and layout, and add personalized text to create unique and meaningful photo products. Photobook Canada operates in multiple countries and ships to over 100 countries, and has won several awards for its innovative photo products and services. The company's mission is to help customers preserve and share their precious memories through high-quality photo products that are both beautiful and durable.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

536 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,3

Alle reviews

(536)

7 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great quality!

I've been using Photobook Canada for years now and am always pleased with the results and good quality of their photobooks.

8 augustus 2024
Review zonder uitnodiging
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Antwoord van Photobook Canada

Hi Laurie. Thank you so much for taking the time to leave us this amazing review! We’re thrilled you had a great experience with us and we look forward to your orders again soon.

Beoordeeld met 4 van de 5 sterren

customer service dealt with the problem

Fortunately, the issue below was resolved and they applied the discount.

When I purchased this book, my 60% discount was not applied, even though I created this book under that promotion. There was no coupon code to reflect this discount. I wrote back explaining this and basically, I was told too bad, so sad. This was my first time making a book. I will not use them again. They have bad customer service. Btw - I ordered two books.

3 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have used Photobook Canada for my vacations.

I have used Photobook Canada for my last 6 vacations. It is easy to create a book on line and the bonus is getting an e-book that I can share with friend.
The books are created virtually the same day and shipped within a few days. The quality has been excellent.

6 augustus 2024
Review zonder uitnodiging
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Antwoord van Photobook Canada

Hi Andy! Thank you for taking the time to leave such a great review about our Photobook product. We look forward to your orders again soon.

Beoordeeld met 5 van de 5 sterren

Very nice book

Thé program to product album is very friendly user and thé quality of the product was over our expectation

14 juni 2024
Review zonder uitnodiging
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Antwoord van Photobook Canada

Hi René. We’re delighted that our software has exceeded your expectations and made a difference in your project. We look forward to preserving more of your treasured memories again soon.

Beoordeeld met 4 van de 5 sterren

I love Photobook Canada and highly recommend

I love Photobook Canada and enjoy making books for each of the guests I travel with. Every book is unique, beautifully made and a treasured keepsake. So happy guests.

And what is it like for me the purchases and photographer and creator? While there are lots of easy to use layouts, I love playing with the layouts to tailor them specific to each person and the program lets me do that. If I have questions about the production timing, or type of binding or paper, they are answered quickly. And if, like right now I have concerns about a recent photobook that was printed, I have every confidence it will be made right for me and my guests. The staff are always quite helpful.

In a time where everything is on screens, many of us treasure something we can hold in our hands and flip through with friends and family so much more. I definitely recommend this company to friends when they ask how I make such great travel books.

24 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great templates

Easy to create photobook. Like choice of templates.

1 augustus 2024
Review zonder uitnodiging
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Antwoord van Photobook Canada

Hi Deb. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

Beoordeeld met 5 van de 5 sterren

My comment to Photobook Canada

Since my friend introduced Photobook Canada to me in 2018, I have already made 29 photobooks. Each time I received my order within the promising date. During these years, I can see Photobook Canada trying their best to enhance the qualities of their product. For instance, the lamination of the hard cover is much better than before; the colour of the printout is more realistic. But what made me to become a royal customer is their excellent customer service manner. In Dec 2020, my photobook’s hard cover was damaged during shipping and in Jan 2021, my photobook had water marks in some pages. I reported these issues to the customer service department attached with photos. Both time they apologized to me and promised to send me a new book right away without any hassle. That’s made me feel I can trust them.

31 juli 2024
Review zonder uitnodiging
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Antwoord van Photobook Canada

Hi Vickie. Thank you so much for taking the time to leave such a fantastic review about your recent order and experience with us! We’re thrilled to hear that you enjoyed our products and services. Your feedback is invaluable, and it motivates our team to continually strive for excellence.

We look forward to preserving more of your treasured memories again soon.

Beoordeeld met 5 van de 5 sterren

Easy to use website

Easy to use website , quality of the album is top notch and the customer service is amazing.

31 december 2023
Review zonder uitnodiging
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Antwoord van Photobook Canada

Hi Vanessa. It’s always a pleasure to serve customers like you, and we’re glad that you enjoyed our products/services.

Beoordeeld met 5 van de 5 sterren

I’m very pleased with the customer…

I’m very pleased with the customer service team in Pickering office, the staff is very helpful, he helped me to correct the mistake that I couldn’t do it over the phone. Thanks.

3 juli 2024
Review zonder uitnodiging
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Antwoord van Photobook Canada

Hi Larry. Thank you for giving us a 5-star rating! Your positive feedback really helps us to keep going and delivering the best. We look forward to preserving more of your treasured memories again soon.

Beoordeeld met 5 van de 5 sterren

Reliable, high quality photo albums and other items

PhotoBook has been my go-to source for photo albums for over ten years. They are consistently reliable and provide a very high quality product. The design program is easy to use, many options are available, and the colours in the printed product get top marks.

15 juli 2024
Review zonder uitnodiging
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Antwoord van Photobook Canada

Hi Terry. Thank you for giving us a 5-star rating! Your positive feedback really helps us to keep going and delivering the best. We look forward to preserving more of your treasured memories again soon.

Beoordeeld met 5 van de 5 sterren

Timely service

I didn’t have to wait on hold for too long and costumer service helped me right away. They were friendly.

27 juli 2024
Review zonder uitnodiging
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Antwoord van Photobook Canada

Hi Anika. It’s always a pleasure to serve customers like you, and we’re glad that you enjoyed our products/services. Thank you for your continued support, and we can’t wait for your next order soon.

Beoordeeld met 5 van de 5 sterren

Photobook Canada has superb quality…

Photobook Canada has superb quality printing; I've had over a dozen hard cover books done and every one is wonderful. Great customer service; fast.

4 juli 2024
Review zonder uitnodiging
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Antwoord van Photobook Canada

Hi Denise. Thank you for giving us a 5-star rating! Your positive feedback really helps us to keep going and delivering the best. We look forward to preserving more of your treasured memories again soon.

Beoordeeld met 5 van de 5 sterren

photo book is my go to!

photo book is my go to system for creating books of my vacations. Their support staff are over the top. the quality of my books is excellent. this will be my 5th or 6 book.

9 juli 2024
Review zonder uitnodiging
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Antwoord van Photobook Canada

Hi Ed. Thank you so much for taking the time to leave us this amazing review! We’re thrilled you had a great experience with us and we look forward to your orders again soon.

Beoordeeld met 5 van de 5 sterren

Great Book & Great Service

This is the fourth book I've produced with Photobook Canada. Each book has enabled me to relive wonderful memories. The web based software is easy to use. The photos are sharp with excellent colour reproduction. The books come in a timely fashion, and the prices are quite reasonable. What more could I ask for.

10 juli 2024
Review zonder uitnodiging
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Antwoord van Photobook Canada

Hi Bruce Thank you so much for taking the time to leave us this amazing review! We’re thrilled to hear that you had a great experience with us and look forward to serving you again soon.

Beoordeeld met 5 van de 5 sterren

I have been making books with Photobook since the early 2000s

I have been making books with Photobook Canada for years and I am very happy with the results. I give them as gifts to family and friends, but mostly, they keep my good memories alive as it is easier to refer to them than look at my photo albums. The quality of print is good, and the service has been excellent. I will definitely keep using Photobook Canada!

19 juli 2024
Review zonder uitnodiging
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Antwoord van Photobook Canada

Hi Jocelyne. Thank you for your wonderful review!

It’s always a pleasure to serve customers like you, and we’re glad that you enjoyed our products/services. We look forward to preserving more of your treasured memories again soon.

Beoordeeld met 5 van de 5 sterren

Great pictures and awesome customer service

I ordered 4 different picture frames for father's day and wedding anniversary and they all came great. I am really happy with the results. My husband is really happy with every one of them.
I also encounter a small issue with shipping duties and taxes and the customer service was fast to resolve it.
Great business to work with! I recommend.

17 juni 2024
Review zonder uitnodiging
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Antwoord van Photobook Canada

Hi Véronique. Thank you for your continued support and for recommending us to others. We hope that in the future we’ll be able to provide a similarly excellent experience. We look forward to your orders again soon.

Beoordeeld met 4 van de 5 sterren

Easily created keepsake of photos

Easily created keepsake of photos for a reasonable price. Platform is relatively easy to use. Just wish there was a search feature for backgrounds & clipart. Customer service has been excellent in addressing questions and concerns. Not a fan of coupons and discounts; would prefer overall prices could just be lower - but value is good for the product.

15 juli 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I like the platform and software to…

I like the platform and software to create my photo books. I appreciate that I can add multiple photos per page and if I go over a few pages then I just have to pay for the extra pages.

15 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Celebrating 40 Years of Marriage in Italy

I have recently completed a 100 page photobook commemorating our trip to Italy. I previously purchased a voucher which was valid for 90 days and provided me with ample opportunity to complete the book at my leisure. The software program is user friendly and saves your project as you proceed, while still allowing plenty of opportunity to revise as you wish.

7 juli 2024
Review zonder uitnodiging
Logo Photobook Canada

Antwoord van Photobook Canada

Hi Sharon. Thank you so much for taking the time to leave us this amazing review! We’re thrilled to hear that you had a great experience with us and look forward to serving you again soon.

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