Had a problem with our general waste compactor one day before a senior management site visit. Had lots of tidying up to do but no means to get rid of waste. Contacted PHS and within 1 hour, Steve & Ga... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Steve O'Neils customer service is second to none, absolute gentleman and so quick and knowledgeable Came at drop of a hat and fixed the bailer in record time like it was nothing He knows the p... Toon meer
Bedrijf heeft geantwoord
Gavin was great. Explained what had gone wrong & how to stop it happening again. Fixed the baler & found another fault which I was able to log while he was doing the original work order. New job was s... Toon meer
Bedrijf heeft geantwoord
Everything is brilliant with PHS Wastekit. From the start, the process was seamless. Gary, the salesperson, was incredibly well-informed and honest, ensuring I got exactly what I needed without... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
phs Wastekit is the leading UK supplier of waste balers and baler machines, Our cardboard and plastic recycling balers are for sale, with hire options available.
Contactgegevens
B66 1BZ, Smethwick, Verenigd Koninkrijk
- 0800 169 3534
- wastekitsales@phs.co.uk
- www.phswastekit.co.uk
4,9
Uitstekend
430 reviews
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Great Service
We use PHS to order bailing twine, never have any issues, quick and fast service every time.
6 mei 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Catherine
Thank you for your lovely feedback, we really appreciate it
Great service
Again, great service from Keeley Hawthorn, I placed an order first thing this morning and this was processed and dispatched within the hour. thanks!
29 april 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Luke
Thank you for your feedback! We’re delighted to hear that Keeley delivered such great service. I’ll be sure to pass on your thanks
Professional and helpful
Professional and helpful approach whenever I speak to anyone on the phone, especially Angelina.
Service and follow up also to be commended
27 april 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Micky
Thank you for your feedback. We’re pleased to hear you consistently receive a professional and helpful service, and we’ll be sure to pass your kind comments on to Angelina.
I have been using PHS for several years…
I have been using PHS for several years now for provision of waste compactors, the service is excellent, the staff very knowledgeable and helpful and the equipment itself is robust and reliable. Would highly reccomend.
22 april 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Claire
Thank you for your continued support and recommendation. We’re delighted to hear that you’ve been using PHS for several years and that you consistently receive excellent service. It’s great to know our knowledgeable team and reliable equipment meet your expectations
Antwoord van phs Wastekit
Hi Laura
Thank you for your feedback! Its great to hear that Angelina was very helpful.
great customer service from Angelina D
great customer service from Angelina D, she responds very quickly and is a massive help every time, shes very patient and always goes the extra mile to help.
15 april 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Thank you for your kind feedback. We’re delighted to hear about your positive experience with Angelina. She consistently demonstrates patience, dedication, and a genuine commitment to going the extra mile for our customers, and your comments will be shared with her.
Angelina Dhana
I regularly speak with Angelina over the phone regarding Baling Wire Orders, and she is always a pleasure to speak with. She is polite, professional, and has a very friendly manner, which makes communication easy and efficient. She is always helpful and approachable, creating a positive experience every time.
8 april 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Eric
Thank you very much for your kind feedback. We’re delighted to hear about your positive experience with Angelina, and I will be sure to pass your comments on to her.
Steve (Engineer) was friendly and…
Steve (Engineer) was friendly and helpful. 10/10
3 april 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Neil
Thank you for the great feedback! We’re really pleased to hear Steve was friendly and helpful. We’ll be sure to pass on your 10/10 comments to him.
Steve fantastic as always
Steve fantastic as always. Knowledgeable, friendly and patient.
2 april 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Alan
Thank you for your lovely feedback. We’re pleased to hear that Steve continues to deliver such great service, we'll be sure to pass on your kind words
the customer service at PHS is second…
the customer service at PHS is second to none. The response with any queries are dealt rapidly.
Angelina and Keely are exceptionaly helpful and profesional and a credit to PHS
31 maart 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Gary
Thank you for your kind words. We’re delighted to hear that you’ve received such excellent customer service and that your queries were handled quickly. Angelina and Keeley are a real credit to the team.
Highly Recommended – Great Experience
We recently purchased a bailer through Christopher Phillips at PHS, and the service has been excellent from start to finish. His communication has been clear, consistent, and reliable, and he followed up on every step exactly as promised. Christopher wasn’t pushy at any point — he took the time to listen to what we actually needed and made sure we ended up with the right equipment for our site. A genuinely positive experience and highly recommended.
31 maart 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Kris
Thank you for your positive review. We are really pleased to hear Christopher provided excellent service with clear communication throughout and took the time to understand your needs. We’ll be sure to pass on your kind feedback to him
Great customer service from the start
Great customer service from the start. My enquiry was dealt with quickly and efficiently and then placing an order today was very straight forward with the excellent support from Keeley.
30 maart 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Mark
Thanks so much for the lovely feedback! We’re really glad everything was quick and easy for you, and that Keeley was able to help make placing your order so straightforward. We’ll be sure to pass this on to her.
Chris Phillips came to our site…
Chris Phillips came to our site yesterday.
He was very knowledgeable and helpful. He totally understood the about what we need and also what we can actually do. He has signposted a few recycling companies in our area that maybe of use us.
Thanks Chris
25 maart 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Claire
Thank you for your feedback. We’re pleased to hear Chris was knowledgeable, helpful, and able to clearly understand your needs. We’ll be sure to pass on your thanks to him
Chris Phillips has been spot on from…
Chris Phillips has been spot on from beginning to end. He made our process really straight forward and within two weeks were had our survey, compactors ordered and a confirmed delivery date. Everything was a breeze. Thank you for your help and support.
19 maart 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Tianna
Thank you for your great feedback. We’re really pleased to hear Chris made the process smooth and straightforward. We’ll be sure to pass this on to him—your kind words are much appreciated
Very easy to communicate with and a…
Very easy to communicate with and a great service
25 maart 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Barrie
Thank you for your feedback we really appreciate it
Keeley Hawthorn who is the Centre Sales…
Keeley Hawthorn who is the Centre Sales Manager was incredibly helpful and polite, taking the time to explain everything I needed to know about my purchase. Her assistance was instrumental in making the process smooth and successful.
20 maart 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi there
Thank you so much for your wonderful feedback about Keeley Hawthorn. We're delighted to hear that she was incredibly helpful and polite, and that she took the time to explain everything you needed to know about your purchase. We’ll be sure to pass along your kind words — they will mean a lot to her.
Reconditioned Compactor
Just recently had a reconditioned compactor fitted by PHS , we actually thought is was brand new when it arrived, great service from everyone involved and Matt the installer certainly went above and beyond.
Big thanks to everyone involved.
12 maart 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Ian
Thank you for your fantastic feedback! We’re delighted to hear that the reconditioned compactor arrived in such great condition that it looked brand new. It’s also great to know that you received excellent service throughout the process. A special thank you for recognising Matt — we’ll be sure to pass on your comments, as he’ll really appreciate it.
left a message was called back
left a message was called back. Keeley was great very helpful. Everything detailed as it was
23 maart 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Andrew
Thank you for your feedback. I’m pleased to hear you received a call back and that Keeley was able to assist you so clearly and helpfully.
Antwoord van phs Wastekit
Hi Dan
Thank you for your feedback! We’re really pleased to hear you received great service and found our team friendly.
Had a problem with my cardboard…
Had a problem with my cardboard compactor…
Bob Gill came out Wednesday got me out of a muddle by making sure we were up and running, then ordered the spare parts on an overnighter for the following day.
He then pulled out all the stops to ensure we were good and all the parts fitted the following day, Top man Bob - thank you
19 maart 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Paul
Thank you for sharing this feedback. I’m really pleased to hear that Bob Gill was able to support you so quickly and effectively. It’s great to know he got your compactor back up and running, arranged the parts overnight, and made sure everything was fitted the next day. We’ll make sure your thanks and recognition are passed on to Bob
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