Piglet's Pantry Reviews 

996
TrustScore 4 uit 5

3,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We recently had an afternoon tea for four delivered from yourselves, and I wanted to say THANK YOU!  It was absolutely delicious, the quantity was amazing, and we loved every mouthful, it arrived perf... Toon meer

Beoordeeld met 1 van de 5 sterren

What can I say except that they failed to meet any expectations… delivery booked and paid for to be delivered .. one email with receipt nothing else .. tried to call several times no answer , no email... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Delicious afternoon tea for 4! We enjoyed the mix of savoury and sweet dishes. The sausage rolls were huge and full of flavour. The quiches had a light and delicate flavour. The best cake was the carr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Got an afternoon tea box via a buy a gift voucher. Could not use the voucher via the website so I emailed and was responded to within a couple of days and arranged delivery for my chosen day (extra... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bakkerij
  2. Cateringeten en -drank leverancier
  3. Voedselfabrikant
  4. Groothandelsbakkerij

Geschreven door het bedrijf

Award-winning sweet and savoury bakery based in Sussex. Meat, vegan & veggie options available for UK-wide home delivery.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

996 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 60% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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3,8

Alle reviews

(996)

141 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Sorry I can not say was satisfied with…

Sorry I can not say was satisfied with them but I think I was more the delivery company to deliver a cream tea so a person to have it for supper not tea time they'had it from 6.30 in morning so to deliver it 6.45 at night not good so will look at booking another one

29 september 2025
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Antwoord van Piglet's Pantry

Thank you for your feedback, we’re sorry your delivery arrived later than expected. As advised on our website, deliveries can take place anytime between 8am and 8pm, so we always recommend ordering for the day before if you need it for a specific occasion.

Beoordeeld met 5 van de 5 sterren

Great food & great customer support

I ordered afternoon tea for my dad’s birthday. Unfortunately the delivery company let me & Piglets Pantry down & didn’t deliver when they were meant to, meaning the tea was spoiled.
However, the wonderful Georgina very promptly arranged for another to be sent out which was thoroughly enjoyed by my parents.
I can’t thank them enough for the wonderful tea (which looked very tasty) and the great help and assistance they provided. I will definitely order from them again.

7 oktober 2025
Review zonder uitnodiging
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Antwoord van Piglet's Pantry

Thank you for your feedback, we’re so sorry for the initial delivery issue but delighted we could help make things right!

Beoordeeld met 5 van de 5 sterren

Used a buy a gift

Used a buy a gift, voucher on the afternoon tea delivery.
So pleased with it. Every item was very tasty and expertly packed. Best sausage rolls and scones i have tasted. Well recommended

8 oktober 2025
Review zonder uitnodiging
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Antwoord van Piglet's Pantry

Thank you for the feedback and recommendation. We're pleased you enjoyed the afternoon tea!

Beoordeeld met 5 van de 5 sterren

We ordered this for my auntie Margaret…

We ordered this for my auntie Margaret .I ordered it for the 24th of October instead of the 24 th of September.
Lady on phone very understanding and sent it as soon as possible to the 24th of September
Auntie Margaret loved it and said it was fantastic quality! She doesn't get out very often so was very pleased with it!

29 september 2025
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Antwoord van Piglet's Pantry

We’re so pleased we could help and that your Auntie Margaret loved her treat! Thank you for your feedback.

Beoordeeld met 5 van de 5 sterren

Excellent produce

Excellent produce in the afternoon tea box would totally recommend
Really tasty and well presented makes a wonderful gift

29 september 2025
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Antwoord van Piglet's Pantry

We’re so pleased you enjoyed the afternoon tea box, thank you for recommending us!

Beoordeeld met 3 van de 5 sterren

University Delivery a problem

Ordered online a pie and beer box to be sent to my Grandson who had just started at Exeter University
Got a call today to say that they cannot deliver to Exeter University as have been unable to deliver orders there in the past and informed it would have 75% chance of being a failed delivery. Would not refund the cost of the box - only the cost of the gift card to accompany it. However they did agree to send the Pies to me at a date of our choosing provided it was reasonably soon as they had already ordered the ingredients. Just want everyone to be aware of this inability to deliver to the University as your money will not be refunded

28 september 2025
Review zonder uitnodiging
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Antwoord van Piglet's Pantry

We completely understand your frustration and are sorry for the inconvenience. Because the issue was flagged while processing, we were unable to cancel the order at that stage, but we did our best to make sure the delivery wouldn’t fail. We’re glad an alternative could be arranged and will take your feedback on board moving forward.

Beoordeeld met 5 van de 5 sterren

Great quality, excellent delivery and lovely team.

The giftee loved their afternoon tea box. Excellent delivery, excellent packaging, brilliant quality, and really lovely team. One thing I’d have liked is delivery available within two days of wanting to order, rather than 3-4. The website interface was hard to use on mobile- which I’d say majority people order via phones. My dad would have struggled to use the site. Thank you team! Will definitely order again soon x

15 augustus 2025
Review zonder uitnodiging
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Antwoord van Piglet's Pantry

We’re delighted the afternoon tea was enjoyed! As everything is made fresh to order, our delivery times can be a little longer, but we really appreciate your feedback. Thank you for your kind words, we look forward to your next order!

Beoordeeld met 1 van de 5 sterren

Day late, food dry and stale

Packaging damaged, the ice bags were defrosted so had been in the box a long time, the post on the box said 1 day only but arrived a day later, scone was hard and stale, the veggie savouries were dry and all the same flavour, carrot cake was lovely and moist. As this was a gift I had to lie to my friends and tell them it was delicious, not worth the money, you need to give what you advertise, it’s called customer care

17 september 2025
Review zonder uitnodiging
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Antwoord van Piglet's Pantry

Hi Susan,

Sorry to hear about your experience, to help us investigate please contact us with your order information and we'll look into this for you.

Our email address is info@pigletspantry.co.uk.

Beoordeeld met 5 van de 5 sterren

My daughter bought me a gift of classic…

My daughter bought me a gift of classic afternoon tea from piglets pantry. All of the ingredients supplied was amazing and very well packaged. Would definitely use them again and try out other products.

10 september 2025
Review zonder uitnodiging
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Antwoord van Piglet's Pantry

We’re delighted to hear you enjoyed your afternoon tea. We really appreciate you sharing your experience and look forward to seeing you again!

Beoordeeld met 5 van de 5 sterren

Having had deliveries from Worthing…

Having had deliveries from Worthing previously, to see you had opened the store at Brighton station was great news…. Until….I found out it was card only after placing my order. I only had cash on me but thankfully you have 2 super heroes working in the store, one of which was Katelyn (I think) who offered to use her card for me and I gave her the cash. Thankyou Katelyn and thankyou both for first class customer service.

Have you any plans to accept cash? Whilst I accept the security around it, I hope it doesn’t put potential customers off.

17 september 2025
Review zonder uitnodiging
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Antwoord van Piglet's Pantry

Thank you for sharing your experience and for highlighting the wonderful service from our Brighton team! We’ll be sure to pass along your kind words. At the moment, we’re operating as card-only, but we really appreciate your feedback and will certainly take it into consideration.

Beoordeeld met 5 van de 5 sterren

Excellent vegan afternoon tea

Excellent vegan afternoon tea
Bought as birthday gift for daughter, she loved it. Food delicious, beautifully packaged, instructions very clear and very generous portion sizes.

12 september 2025
Review zonder uitnodiging
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Antwoord van Piglet's Pantry

Thank you for choosing us to celebrate such a special occasion. We’re so happy your daughter enjoyed her vegan afternoon tea!

Beoordeeld met 5 van de 5 sterren

YUM!

You can tell they use really good quality ingredients, lots of care and attention has been taken to make them, beautifully packaged, arrived on time, brilliant customer service and the portion sizes are soooo good 😊
I got the Laura Ashley afternoon tea for my parents as a gift they said everything was YUM!! Delicious, tasty and the nicest cakes an bakes they have had. (You know things are really good when no words are spoken when eating them your just taking in all the delicious flavours 🤣)
Will definitely be ordering again thankuuuu 😊

13 september 2025
Review zonder uitnodiging
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Antwoord van Piglet's Pantry

We’re so pleased your parents enjoyed the Laura Ashley afternoon tea. Your feedback means a lot, thank you for sharing!

Beoordeeld met 5 van de 5 sterren

Cream tea heaven

I ordered a cream tea for two having sent them as gifts in the past and hearing how good they were. I was not disappointed. What a fabulous treat. A sturdy box with ice packs arrived on time and the presentation inside was brilliant. The savouries were gorgeous as were the scones and cakes. Very generous portions too. I will definitely be coming back for more. If I could give more than five stars I would!

5 september 2025
Review zonder uitnodiging
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Antwoord van Piglet's Pantry

Thank you for your review and feedback! We are glad you enjoyed the afternoon tea, look forward to serving you again soon!

Beoordeeld met 5 van de 5 sterren

Perfection delivered to my door!!

Perfection delivered to my door!!! 1st class afternoon tea. I had the vegetarian, my friends had the traditional. We took our afternoon teas to the beach for my birthday, followed by a spot of seaglass hunting. Personally I favoured Piglets Pantry over a popular chain of afternoon tea. I will be ordering again!

6 september 2025
Review zonder uitnodiging
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Antwoord van Piglet's Pantry

So glad you all enjoyed the afternoon teas, thank you for choosing Piglets Pantry!

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant fantastic quality

Absolutely brilliant. I bought this for my Mum and sister, delivered on time and in perfect condition.
They both enjoyed it very much

10 september 2025
Review zonder uitnodiging
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Antwoord van Piglet's Pantry

Thank you so much! We're delighted your mum and sister enjoyed it.

Beoordeeld met 5 van de 5 sterren

Lovely food and easy to order

Lovely food and easy to order. Was quite a while ago but would order again!

12 september 2024
Review zonder uitnodiging
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Antwoord van Piglet's Pantry

Thanks for your review! We appreciate your feedback and look forward to serving you again soon!

Beoordeeld met 5 van de 5 sterren

Top quality food, Birthday gift.

I received the afternoon tea box as a birthday gift,it arrived when stated so excellent delivery. The box was lovely and packed perfectly,everything looked just like the photos,ice packs at the bottom kept the food fresh.The food was exceptional quality,everything was tasty and top quality.
I would highly recommend this company for a treat or a gift.
Very happy recipient.

3 september 2025
Review zonder uitnodiging
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Antwoord van Piglet's Pantry

Thank you for your feedback! We’re delighted the afternoon tea box made such a lovely birthday gift. It’s great to hear you enjoyed the quality and presentation, we appreciate your recommendation!

Beoordeeld met 5 van de 5 sterren

Vegetarian afternoon tea for two

The vegetarian afternoon tea I ordered for my sister-in-law’s birthday treat was wonderful. Your service was excellent, delivery date was spot on, and the tea hamper’s contents were exquisite.

8 augustus 2025
Review zonder uitnodiging
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Antwoord van Piglet's Pantry

Thank you for your review! We’re so pleased the afternoon tea made your sister-in-law’s birthday special and that you enjoyed the hamper.

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