Piglet's Pantry Reviews 

996
TrustScore 4 uit 5

3,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We recently had an afternoon tea for four delivered from yourselves, and I wanted to say THANK YOU!  It was absolutely delicious, the quantity was amazing, and we loved every mouthful, it arrived perf... Toon meer

Beoordeeld met 1 van de 5 sterren

What can I say except that they failed to meet any expectations… delivery booked and paid for to be delivered .. one email with receipt nothing else .. tried to call several times no answer , no email... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Delicious afternoon tea for 4! We enjoyed the mix of savoury and sweet dishes. The sausage rolls were huge and full of flavour. The quiches had a light and delicate flavour. The best cake was the carr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Got an afternoon tea box via a buy a gift voucher. Could not use the voucher via the website so I emailed and was responded to within a couple of days and arranged delivery for my chosen day (extra... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bakkerij
  2. Cateringeten en -drank leverancier
  3. Voedselfabrikant
  4. Groothandelsbakkerij

Geschreven door het bedrijf

Award-winning sweet and savoury bakery based in Sussex. Meat, vegan & veggie options available for UK-wide home delivery.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

996 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 60% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,8

Alle reviews

(996)

141 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

Disappointing, let down by delivery

Was very much looking forward to my afternoon tea for 1. Firstly my chosen date wasn't achieved, which I know isn't guaranteed but still not a great start. Then the delivery person decided to leave safe in my "porch" but I don't have a porch, just a small overhang above the door. As the weather was dreadful if was effectively left outside. Also didn't follow "this way up" instructions so the box was left on it's side. This meant the cool packs didn't sit under the food for quite some time before I returned home. The food inside was nice but feel it would've been better if it had stay on the cool packs not slumped on it's side. I had no option to advise of a safe place like I do with other couriers. Let down by delivery courier! Wouldn't use again on this basis.

27 augustus 2025
Review zonder uitnodiging
Logo Piglet's Pantry

Antwoord van Piglet's Pantry

Thank you for your feedback. We’re really sorry the delivery experience let you down and that it impacted your afternoon tea. We’ll share your comments with DHL to help improve service. We’re glad you enjoyed the food itself, and we appreciate you taking the time to let us know.

Beoordeeld met 1 van de 5 sterren

Didn't get the food.

We have no idea whether the food was good or not because the delivery didn't happen. First there must have been problems with the website as some of the information put in went missing and they had to ring me to find out which delivery day I wanted. DHL had the address but not the individual flat number even though I had put that in. They had our email address and telephone number, but no one bothered to make any effort to deliver. We asked for it to be redelivered, and they put it in the system for Monday. Didn't arrive. Then Tuesday. Still didn't arrive. They have now said Thursday, but the food would be completely spoiled by then. Probably eaten by the DHL people by now.
I thought it would be a good idea to alert Piglet's Pantry but as others have said, they were very condescending and unhelpful. Originally I thought I won't be using them again if they are using DHL, but their attitude after contacting them has put me off ever using them again, which is a shame as we had previously had a good service from Piglet's Pantry.

3 september 2025
Review zonder uitnodiging
Logo Piglet's Pantry

Antwoord van Piglet's Pantry

We’re sorry to hear about your experience. After reviewing your order, we can confirm the flat/house number was not provided on the delivery details. We send multiple confirmation emails asking customers to check this information, as couriers cannot deliver perishable items without complete addresses.
We understand your frustration, but in this case the issue was due to missing details at checkout.

Beoordeeld met 5 van de 5 sterren

Bought the afternoon tea for 4 as a…

Bought the afternoon tea for 4 as a birthday treat. It arrived in good time and the recipient was delighted- said there was enough food to last till the next birthday :-)

Excellent experience and product and would definitely recommend

29 augustus 2025
Logo Piglet's Pantry

Antwoord van Piglet's Pantry

Thank you for your feedback! We’re delighted to hear the afternoon tea was enjoyed. We truly appreciate your recommendation and look forward to treating you again soon.

Beoordeeld met 5 van de 5 sterren

I had a surprise delivery of an…

I had a surprise delivery of an afternoon tea for 2. This was a thank you from a very generous relative.
It arrived in a very well insulated box with ice bags to keep the wonderful goodies really fresh. Everything supplied was exceedingly delicious. I would definitely recommend Piglets Pantry. A huge thank you to everyone involved. I would give 10 stars if could.

27 augustus 2025
Review zonder uitnodiging
Logo Piglet's Pantry

Antwoord van Piglet's Pantry

Thank you for your review! We’re so pleased you enjoyed your afternoon tea and truly appreciate your kind words.

Beoordeeld met 5 van de 5 sterren

Gifted afternoon tea

We received our afternoon tea box as a gift and we were really impressed. Lovely cakes, fluffy scones and tasty, substantial sausage rolls and scotch eggs. In my opinion the quiches could have been cheesier but that’s minor and personal taste I guess.

22 augustus 2025
Review zonder uitnodiging
Logo Piglet's Pantry

Antwoord van Piglet's Pantry

Thank you for your review! We’re delighted you enjoyed the afternoon tea, we’ll pass your feedback onto our team.

Beoordeeld met 5 van de 5 sterren

A very special treat

We have just enjoyed a wonderful treat with the Vegetarian Afternoon Tea. All the contents were delicious but especially the savoury ones. Everything arrived safely and in good cool condition. I would especially like to thank the ordering team as I had trouble booking it with a voucher from buyagift, which didn't work. However the lovely people at Piglets Pantry sorted everything with no fuss and were so friendly and organised. I will certainly be using you again and have told all my friends and family about the experience. Well done and thank you.

8 augustus 2025
Review zonder uitnodiging
Logo Piglet's Pantry

Antwoord van Piglet's Pantry

Thank you for your feedback! We’re delighted you enjoyed the Afternoon tea, and our team will be thrilled to hear your kind words about the ordering experience. We look forward to your next order!

Beoordeeld met 5 van de 5 sterren

Lovely food.

Lovely food.

29 juli 2025
Logo Piglet's Pantry

Antwoord van Piglet's Pantry

Thank you for your review! Glad you enjoyed the food.

Beoordeeld met 2 van de 5 sterren

Boxed up lovey but very disappointing…

Boxed up lovey but very disappointing inside unfortunately the only delicious thing for me were the scones with jam and cream

29 juli 2025
Logo Piglet's Pantry

Antwoord van Piglet's Pantry

Thank you for your feedback. We're sorry to hear some of the items didn’t meet your expectations, but glad you enjoyed the scones. We’ll review this to improve for next time.

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience, reliable delivery and great food

29 juli 2025
Logo Piglet's Pantry

Antwoord van Piglet's Pantry

Thanks for your review! We’re thrilled you enjoyed the food and service, we can’t wait to serve you again.

Beoordeeld met 5 van de 5 sterren

Excellent gift

Excellent gift. So well-presented, in lovely packaging - real attention to detail. Generous portions and, although I didn’t try them myself, recipients said the products were delicious.

29 juli 2025
Logo Piglet's Pantry

Antwoord van Piglet's Pantry

Thanks so much for your feedback! We’re delighted the recipients enjoyed the treats!

Beoordeeld met 4 van de 5 sterren

Picnic afternoon tea

Came at the end of the day, packed well and ready for our next day picnic, plenty of tasty food. Not sure about cold pies though

30 juli 2025
Logo Piglet's Pantry

Antwoord van Piglet's Pantry

Thank you for your review. We're glad you enjoyed the tasty food, we recommend reheating the pies for the best flavour!

Beoordeeld met 5 van de 5 sterren

Delicious

I have used Piglets Pantry a few times now. The products are always well packaged and very fresh. Everyone that has received a hamper have been absolutely delighted. They say the pastry and the scones are the best they have had. Would throughly recommend.

29 juli 2025
Logo Piglet's Pantry

Antwoord van Piglet's Pantry

Thank you for your continued support and wonderful recommendation! We’re thrilled to hear everyone has enjoyed the hampers.

Beoordeeld met 1 van de 5 sterren

Afternoon tea

For the money I paid through buyagift it was very poor value for what I received. It’s the worst afternoon tea I have ever had!

30 juli 2025
Logo Piglet's Pantry

Antwoord van Piglet's Pantry

Thank you for your feedback, we're sorry to hear you were disappointed. We always aim to offer good value and a quality experience, so it's unfortunate this fell short for you. Your comments have been noted and will be reviewed by our team.

Beoordeeld met 5 van de 5 sterren

Brilliant afternoon tea- I was really…

Brilliant afternoon tea- I was really impressed with the quality of the food. My dad was delighted with it and I would definitely buy again for a gift!

29 juli 2025
Logo Piglet's Pantry

Antwoord van Piglet's Pantry

Thank you for your lovely review! We're so happy your dad enjoyed the afternoon tea and appreciate your recommendation. Hope to serve you again soon!

Beoordeeld met 5 van de 5 sterren

Our afternoon tea was delivered when we…

Our afternoon tea was delivered when we arranged it the food was fresh and delicious the sausage rolls, were really nice as everything was I can't fault it

29 juli 2025
Logo Piglet's Pantry

Antwoord van Piglet's Pantry

Thank you for your feedback! We're delighted you enjoyed the afternoon tea. We appreciate your kind words!

Beoordeeld met 2 van de 5 sterren

Palm oil?

Was about to order vegan pies,but then saw palm oil is used, so no thank you. Shame because im always looking for vegan options .

Your reply says you use sustainable palm oil, but there is really no such thing is there? Why not rape oil, produced in UK?

1 augustus 2025
Review zonder uitnodiging
Logo Piglet's Pantry

Antwoord van Piglet's Pantry

Thanks for your feedback. We understand your concern. While we limit our use of palm oil, it's difficult to avoid in certain products which is why we use only sustainably sourced palm oil.

"Sustainable palm oil is palm oil produced with minimal negative environmental and social impact"

Beoordeeld met 5 van de 5 sterren

Perfect surprise gift!

Delivered on time. Perfect for a special occasion - quality produce & greatly enjoyed 😁

29 juli 2025
Logo Piglet's Pantry

Antwoord van Piglet's Pantry

Thank you for your feedback! We're glad the delivery was timely and that you enjoyed the food for your special occasion.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer