Placefirst Reviews 

231
•
TrustScore 4 uit 5

3,9

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Beoordeeld met 5 van de 5 sterren

From start to finish with Place first the whole process was so smooth they make everything so much easier and they explain everything in a good way. Every person I spoke to there specially Katie I had... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Having recently moved out of a property at Scholars View I can say that Placefirst have been a joy to rent off for the past 18 months. Property was in great condition and a good location for commuting... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We loved living at Lunts Heath. I'm extremely grateful for Mark and Darren. The professionalism they showed from start to finish was outstanding. They never seem to stop but always have time to chat... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

We've lived in a Placefirst property since July 2022, and they don't care about their residents at all. They say they care about their communities, but don't even take into account known disabilities.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vastgoed verhuurbedrijf

Geschreven door het bedrijf

Placefirst is an award winning and experienced built-to-rent developer with a growing portfolio of over 1,500 homes throughout the UK. We are committed to building and developing neighbourhoods with high-quality, well-maintained homes, built specifically for rent. We have neighbourhoods across the UK that are created with the community in mind. At Placefirst, we design, develop, let and manage the neighbourhoods we create, and we have specialist in-house teams to handle every step of our residents’ journey. We stay for the long term. Our in-house teams stay on site to manage our neighbourhoods. Placefirst makes renting stress-free so you can get more joy from your homelife.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

231 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,9

Alle reviews

(231)

36 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

The first time I set my eyes on…

The first time I set my eyes on Scholars View, I was amazed at the spectacular view. The application , background check, moving in were seamless and smooth. Thanks to constant communication of the place first team.

The efficiency and professionalism of Dave B, the property manager throughout the whole was awesome. He kept following up even after moving in to ensure we are settling in well.

My family loves the serenity and ambience of the environment. Friendly neighbors and peaceful neighborhood. The Properties are lovely, nicely decorated and modern. I have recommended this property to different families.

Opeyemi Adetoyi

17 oktober 2023
Review zonder uitnodiging
Logo Placefirst

Antwoord van Placefirst

Hi Opeyemi,

Thank you for finding the time to leave this review.

We love to hear how much the team and Dave helped you and how professional and efficient Dave was.

Kind regards,
The Placefirst team

Beoordeeld met 5 van de 5 sterren

Been speaking to Liz and her team

Been speaking to Liz and her team. I just started my process for the 5 bedroom apartment and so far Liz has been lovely to speak to and I'm confident that all the checks will go through now. Happy to be in touch with place first they make me stress free :) thank you Liz ..Bless you.. People like you make a difference in this world keep it up

6 oktober 2023
Review zonder uitnodiging
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Antwoord van Placefirst

Hi Tanya,

Thank you for leaving this review.

It is great to hear how lovely Liz has been and how she's helped you through the process.

Kind regards,
The Placefirst team

Beoordeeld met 5 van de 5 sterren

Thanks to Sarah

I'd like to thank Sarah Forster the resident services manager for the Elevate Building in Manchester for all her help in making renting the flat a smooth process, and for always being on hand to help during my period staying here.

4 oktober 2023
Review zonder uitnodiging
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Antwoord van Placefirst

Hi Alex,

Thank you leaving this review.

It is great to hear how smoothly Sarah has made your rental process and how she's always on hand to help.

Kind regards,
The Placefirst team

Beoordeeld met 5 van de 5 sterren

2 years at scholars view

My partner and I have lived at scholars view for 2 years now. Dave the property manager was very responsive to questions. House suited us great and appliances were all high standard e.g dishwasher and fridge freezer.

30 september 2023
Review zonder uitnodiging
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Antwoord van Placefirst

Hi Georgia,

Thank you for leaving this review.

It is great to hear how helpful and responsive Dave has been and how much the house suited you.

Kind regards,
The Placefirst team

Beoordeeld met 5 van de 5 sterren

Placefirst Scholars View

Placefirst Scholars View
All very smooth and easy moving in (and out) thanks to Dave B who was happy to help with anything we needed and even took calls for help on a weekend or when on leave. Properties are lovely, nicely decorated and spacious. 24 hour maintenance team available and usually very good at sorting out any problems quickly. Grounds of estate kept looking nice and cctv across estate for peace of mind. Lovely safe, friendly place for couples, older people and families alike. Absolutely brilliant that pets are allowed without question.

2 oktober 2023
Review zonder uitnodiging
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Antwoord van Placefirst

Hi Lindsey,

Thank you for leaving this 5 star review.

We love to hear how much Dave and the maintenance team have helped you. Thank you for your lovely words about the homes and neighbourhood.

Kind regards,
The Placefirst team

Beoordeeld met 5 van de 5 sterren

I have been living in Placefirst…

I have been living in Placefirst apartment in Sheffield for over a year now, and I'm thoroughly impressed with the level of maintenance and attention to detail. The management team is incredibly responsive to any issues that arise within the apartment. Whether it's a leaky faucet, a malfunctioning appliance, or any other maintenance request, they address it promptly and efficiently. This proactive approach to maintenance has made my living experience here truly enjoyable. Additionally, their commitment to environmental sustainability is commendable, and I appreciate the eco-friendly initiatives in place. Overall, I highly recommend this apartment for its excellent maintenance and environmentally conscious practices.

30 september 2023
Review zonder uitnodiging
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Antwoord van Placefirst

Hi Ezekiel,

Thank you for finding the time to leave this review.

It's great to hear the high level of attention to detail and efficiency the team have given you and how highly you'd recommend us.

Kind regards,
The Placefirst team

Beoordeeld met 5 van de 5 sterren

Outstanding

I had a wonderful experience and would highly recommend to anyone looking for quality home and excellent service.
Especially I am grateful to the property manager Dave for outstanding rental experience.

29 september 2023
Review zonder uitnodiging
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Antwoord van Placefirst

Hi Reda,

Thank you for leaving this 5 star review.

It is great to hear what a wonderful and outstanding experience Dave and team have given you and how highly you'd recommend Placefirst.

Kind regards,
The Placefirst team

Beoordeeld met 5 van de 5 sterren

The most present landlord / agency you’ll ever come across

I’ve been renting for years and never have I come across such a helpful, and present, landlord / agency. We’ve only recently moved in but, at every opportunity thus far, the estate agents have went above and beyond. Telephone calls were answered straight away, agents called us back within the hour and we were able to change the property we wanted to rent (I didn’t want to be on a main road) at no hassle. Due to my working arrangements, I couldn’t make the appointment for the ID check so the agent actually came to my place of work in his own time to help me tick that box in the process (HUGE shout out to Dave - who else would do that?!). Once we moved in, we even got a lovely welcome gift! In terms of the property itself, it was spotless for us moving in - I might give it a lick of paint because l the workmanship has possibly been a little rushed between tenants and you can tell that it’s a new build by virtue of the marginally poorer quality of materials (e.g. little soundproofing between rooms / how easily the walls chip) in the property but, on the whole and as an agency, I can’t fault these guys at all. The reviews I’ve read are outstanding and to be able to be in a property that I know isn’t going to ever be sold from under our feet due to the guarantee you have with Placefirst is the biggest weight off!

28 september 2023
Review zonder uitnodiging
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Antwoord van Placefirst

Hi Jennifer,

Thank you for finding the time to leave this review.

We love to hear how helpful the team have been for you and how Dave has ensured a smooth process for you moving in. We hope you enjoy your home.

Kind regards,
The Placefirst team

Beoordeeld met 5 van de 5 sterren

New Home

Placefirst has been very supportive and we are very happy with our new home. Special mention to the property manager Dave.

22 september 2023
Review zonder uitnodiging
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Antwoord van Placefirst

Hi Sam,

Thank you for leaving this 5 star review.

It's great to hear how supportive Dave and the team have been and how happy you are in your home.

Kind regards,
The Placefirst team

Beoordeeld met 5 van de 5 sterren

Outstanding work.

Recently had my kitchen floor replaced by kws. I seriously cannot recommend highly enough the work carried out and the end result was beyond expectation. The problem was quickly addressed by placefirst. Very impressed!!

7 september 2023
Review zonder uitnodiging
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Antwoord van Placefirst

Hi Neil,

Thank you for leaving this review.

It is great to hear how quickly your kitchen floor was replaced and how the work and result was beyond your expectation.

Kind regards,
The Placefirst team

Beoordeeld met 5 van de 5 sterren

I rented a house in Welsh Street…

I rented a house in Welsh Street Houses, Liverpool. During my application journey, a lot happened and I had so many phone calls with Placefirst's customer service team.
I am writing to express my sincere gratitude for their outstanding service during my recent home renting journey. I am so impressed with their responsiveness to my needs, and their willingness to go the extra mile.
I am so grateful to have both Meera and Liz on the other side of the phone line, they made this process such a positive experience for me!

4 september 2023
Review zonder uitnodiging
Logo Placefirst

Antwoord van Placefirst

Hi Utku,

Thank you for leaving this 5 star review.

We love to hear what an outstanding service you received from the team and how impressed you were with Meera and Liz. We hope you enjoy your Placefirst home.

Kind regards,
The Placefirst team

Beoordeeld met 5 van de 5 sterren

A different type of renting experience.

I’ve rented with multiple landlords and Placefirst have been by far the best. I’ve been with them for years now and as with all houses, issues have cropped up. What makes Placefirst a good landlord is not just their willingness to fix any issues but the speed in which they do it. Even minor issues have been fixed in a timely manner. Though their rent prices are slightly higher, the small extra cost is worth it for the high standard housing with dedicated maintenance teams.
Pet friendly, a local manager who is always available and even best dressed house competitions for Halloween makes their areas feel more like a community.
Top marks from me!

1 september 2023
Review zonder uitnodiging
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Antwoord van Placefirst

Hi Anthony,

Thank you for leaving this 5 star review.

It is great to hear how much you've loved your time with us and how hard the team have worked for you.

Kind regards,
The Placefirst team

Beoordeeld met 5 van de 5 sterren

Dave was a great help and went through…

Dave was a great help and went through the process with us as we are both first time buyers and made the experience 10/10 he was friendly and just a down to earth person ! Would definitely recommend

10 augustus 2023
Review zonder uitnodiging
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Antwoord van Placefirst

Hi Shannon,

Thank you for leaving this review.

It great to hear how much Dave has helped you rent with us and how highly you recommend him.

Kind regards,
The Placefirst team

Beoordeeld met 4 van de 5 sterren

Been renting with Placefirst since 2018

Been renting with Placefirst since December 2018. Very happy with the company overall. They just let you get on with, don't pester you but glthere when you need them. Maintenance responce could be a little faster but thats only a gripe. Build quality of the renovated pretty property pretty high and well planned.
Had an issue a few years ago with fencing due to neighbours on existing properties to rear and Placefirst listened and rebuilt all the fencing to give us all more privacy which was fantastic.
Local officer Dave is a great bloke and always up for a chat and catch up and with the new bungalows being built area will look even better.
The builders are nice too, friendly and chatty, makes it easier having a building site next to your house haha.
As mentioned, the maintenance reapince time could be a little faster but otherwise very happy here.

11 augustus 2023
Review zonder uitnodiging
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Antwoord van Placefirst

Hi Sean,

Thank you for taking the time to leave this review.

We love to hear how happy you have been renting with us and how great Dave has been for you.

Kind regards,
The Placefirst team

Beoordeeld met 5 van de 5 sterren

Great Manager

My experience so far has been great. The manager, Dave, has been very helpful and transparent. The initial viewing and subsequent communications have been professional. Maintenance teams were sent out as soon as requested and all issues resolved rapidly. I have absolutely no issues and without Dave the process would have been a lot more difficult.

2 augustus 2023
Review zonder uitnodiging
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Antwoord van Placefirst

Hi Robert,

Thank you for leaving this 5 star review.

We love to hear how helpful Dave has been and how rapid the maintenance team were as well.

Kind regards,
The Placefirst team

Beoordeeld met 5 van de 5 sterren

Agent was amazing

Agent was amazing, Dave made sure to show us how everything worked since we’re just starting out and he was really nice, he made sure we were fully comfortable and answered all of our questions before setting off we appreciate it and thank you for helping us

10 augustus 2023
Review zonder uitnodiging
Logo Placefirst

Antwoord van Placefirst

Hi there,

Thank you for leaving this review.

It's great to hear how nice and amazing Dave was and how he answered all your questions and made sure that you were comfortable.

Kind regards,
The Placefirst team

Beoordeeld met 1 van de 5 sterren

Do not rent through this company

Do not rent through this company. They are overpriced for the poor quality, customer service and locations they offer.

I rented on Sky Edge in Sheffield and it is one of the worst rental experiences I have encountered. From cutting corners with paintwork to constant crime and empty promises from the company that things would get better, I have nothing positive to feedback. You will pay more on rent will through this company than any competitor that I found properties through when looking to move out.

The site is set directly adjacent to an area of Sheffield historically notorious for crime. During my time at the property, my car was broken into while parked in the residents car park. A number of other residents cars were also broken into and taken on joy rides. The local children from the estate opposite frequently play knock and run, and hang around in gangs that behave threateningly towards residents. Placefirst did nothing practical about the situation, and it got so bad that the head of Sheffield police came out to speak to residents. There is still no security on the car parks. Some lighting was added as an afterthought. One resident’s house was broken into by youths smashing through the glass doors with a crow bar and the residents were attacked. The photos shared in the neighbourhood WhatsApp group were terrifying and there was fear it was racially motivated. I would add these photos to the review but I think Google would take them down because it was awful.

If you are moving here from another country and unaware of the area or market rates, you can get much cheaper rent elsewhere to live in a safer area and nicer house. I would suggest looking at RedBrik as a starting point. There are better places in the city centre, Crookes, or Norton, for example. Beware of this area. Search for “The Manor” or “Arbourthorne” and research crime before moving. I was paying £1200 a month and was constantly reminded by friends that this was astronomical to essentially live on “The Manor”. You can easily get a nicer property for £850-£1000, so be careful; they will try to overcharge you. Rent was increased yearly and they will also try to lock you into another 12 month contract. My rent went up nearly £100 in the second year.

The communal areas, for example, the bin stores are disgusting. The locks are constantly broken into and used by fly tippers. The residents eventually set up a group WhatsApp to gather evidence to send to Placefirst pleading for them to be fixed, which was rarely actioned. Occasionally they would put on a new padlock and then forget to send round the new code to me. This would then be broken into again days later.

I had a number of repairs that I required doing to my property which I reported and I was still waiting to be done a year later when I moved out.

If you end up staying there you will need to pay a professional cleaner before moving out or they will take £240 from your deposit. Get very good insurance on your contents and car.

Don’t waste your money on this company, the “professional community” they claim to offer is nothing more than clever marketing.

1 juni 2023
Review zonder uitnodiging
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Antwoord van Placefirst

Hi Carla,

Thank you for taking the time to write a review and share your feedback. We are sorry to hear that you are disappointed with your experience.

Regarding any alleged incidents or crime in the local area, we work in close partnership with both the local police and council representatives, to monitor any reports of crime and to pass on any best practice and advice to local residents as provided by the police. We also have CCTV in operation across the neighbourhood, including the car park as an added measure of security.

With regards to the rental amount of your property, all rental amounts are carefully reviewed at committee and aligned to various factors including a review of the market to ensure that our rents are in line with market value, and the quality of the product. Any rent increases are also reviewed very carefully in line with the market and as a professional landlord we make efforts to ensure that we only increase by a necessary amount.

We are sorry to see your feedback around the bin stores and will feed this back to the team to ensure improvements are made and this is monitored more closely.

We have checked on our maintenance portal and there are no outstanding reported maintenance requests for your property. If you contact us directly to provide more information on this, we can investigate further.

With regards to deposit amounts, any reductions are itemised and explained on check out reports, and necessary in order to restore the property to the condition it was in before each tenancy started.

If you would like additional detail on any of the above or would like to discuss further, please get in touch with the team who will be happy to help.

Kind regards,
The Placefirst team

Beoordeeld met 5 van de 5 sterren

We are having a great experience

We are having a great experience with the management of Place First, especially with David's attention, who has always been very helpful and prompt in solving our doubts and daily problems.

8 augustus 2023
Review zonder uitnodiging
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Antwoord van Placefirst

Hi Marcelo,

Thank you for leaving this review.

We love to hear how helpful David was for you and how he always helped you.

Kind regards,
The Placefirst team

Beoordeeld met 5 van de 5 sterren

Agents Were Great and the Apartment was Amazing

The agents I had the pleasure to speak with were kind, supportive and reached out to me on a few occasions to ensure that I was able to view the apartment at my earliest convenience. Meera in particular, made the process easy for me and my family. The apartment looked amazing and I can't wait to move in.

3 augustus 2023
Review zonder uitnodiging
Logo Placefirst

Antwoord van Placefirst

Hi Ami,

Thank you for this 5 star review.

We love to hear how kind and supportive our team have been for you and how they have made this process easy.

Kind regards,
The Placefirst team

Beoordeeld met 4 van de 5 sterren

Good accommodation and helpful staff

Good and efficient process for moving in once I'd given them a phone call to confirm a viewing and application. Sarah in Longsight was very helpful and welcoming for the viewing and laying out the options, particularly as I was moving with a dog. The process was quite straightforward to arrange the move in date and the handover of keys and documents was very helpful with arranging bills and eased the moving process. Sarah has been very responsive by email for any questions and overall a good experience. The website and application portal does need optimising though.

5 augustus 2023
Review zonder uitnodiging
Logo Placefirst

Antwoord van Placefirst

Hi Benjamin,

Thank you for finding the time to leave this review.

It is great to hear how helpful and welcoming Sarah was for you and how straight forward the process has been.

Kind regards,
The Placefirst team

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