A bit concerned about this business, they seem okay in regards to reviews when I palced order. They don't answer phone or return calls on messages. All emails have been ignored so far. Buy at your... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Amazing customer support.When parcelforce failed to deliver on time ,Pete at plumhub got straight on the case and didn't quit till he'd solved the problem keeping me informed throughout.....all compan... Toon meer
Bedrijf heeft geantwoord
A fair price and a 5% introductory discount offer on top swayed me. However when fitted a leak appeared from a blank factory fitted plug where an O ring had not fitted. Sorted it myself but requested... Toon meer
Waiting to see how things go. The tap arrived last Thursday and I fitted it on Friday however when it was put in place you could see the stem had been bent at some point, currently waiting to hear whe... Toon meer
Bedrijfsgegevens
- Loodgieterwinkel
- Badkamerinstallateur
- Sanitairwinkel
- Doe-het-zelfzaak
- Verwarmingsapparatuur leverancier
- Radiateurwinkel
Geschreven door het bedrijf
Here at PlumbHub we have got the plumbing and heating products to cover all your needs. Our specialist team boasts over 30 years of experience and are dedicated to helping trade and retail customers find premium quality plumbing and heating supplies at competitive prices.
Contactgegevens
Unit 1-2, 660 Chester Road, B23 5TE, Birmingham, Verenigd Koninkrijk
- 01213508188
- info@plumbhub.co.uk
- www.plumbhub.co.uk
3,4
Gemiddeld
343 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Perfectly packed
Perfectly packed . Delivery in next to mo time. Recommend RIDE. Will always shop here as priced items R top range at affordable prices 100%
More than pleased with quality and service.
2 januari 2024
Shocking behaviour Part 2
Shocking behaviour from this company Part 2. As Plumbhub called my father's account of my dealings with them 'factually incorrect' - it wasn't - I'm laying out the facts for them and I have credit card statements and emails from Plumbhub to verify these facts.
On the 25th October I ordered a Reina Vicari Double Horizontal Radiator from Plumbhub as they were showing the radiator was in stock. My order number was PH9809. My credit card was charged the advertised price of £421.99 and I received an order confirmation email from Plumbhub.
On 26th October, I received an email from them telling me that 'Your order has been refunded'. There was no apology and no explanation.
I looked on their website and found that they were now advertising the radiators for £550, almost £130 more than the previous day.
I emailed them on the 26th October, asking them to explain why my order had been refunded, but got no response. I emailed them again on the 31st of October and as of 14th December I'm still waiting for a reply.
I bought my radiator elsewhere, and I won't use Plumbhub again.
26 oktober 2023
Review zonder uitnodiging
Toilet inlet valve washer
Ordering process was easy and the goods despatched the following day.
Unfortunately there was one line of the address missing on the address label making my delivery 5 days and not the 2-3 days quoted.
The goods arrived and were a perfect fit and problem solved
4 december 2023
Not delivered even though shop said…
Not delivered even though shop said shipped - no tracking reference on email sent to track - eventually got refund - recommend do not use these to buy from
23 november 2023
Shocking behaviour from this company
Shocking behaviour from this company. My daughter ordered a radiator from them for £421.99. (Order number PH9809). They accepted the order and sent a confirmation of order email. The following day, they refunded the order and put the price of the radiator up to £550! And they wouldn't answer her emails. Needless to say she shopped elsewhere.
26 oktober 2023
Review zonder uitnodiging
Antwoord van Plumbhub
This is not a verified review and is factually incorrect. We do not know who this person is or what order it may relate to?
Absolutely shocking company
Absolutely shocking company, bought a boiler which they sent the wrong one then totally refused to issues a refund…
I will be applying for a county court judgement very soon.
This company have now refused the parcel from the courier and sent it back to me 😂😂
12 oktober 2023
Review zonder uitnodiging
Antwoord van Plumbhub
This is a false review, the customer returned their order without a returns authorization. The item was not in resaleable condition.
Great by again
3 oktober 2023
Good service
28 september 2023
A great range at excellent prices
PlumbHub seemed to be the only company who could supply exactly the right radiator (quite an unusual size) and yet were still able to offer a great deal on it. Also delivered within the estimated time frame... I've very pleased with their prices and service.
28 september 2023
Antwoord van Plumbhub
Thanks for your kind review Anne, we hope you enjoy the look and efficiency of your new radiator.
Great company great range of sizes on…
Great company great range of sizes on rads at the right price
27 september 2023
Great price & fast shipping
26 september 2023
Antwoord van Plumbhub
Thanks for your fantastic review Andy. We are glad that you enjoyed your Plumbhub experience.
So Impressed!
Great product, Great price, Fantastic service, Hassle free delivery.
100% Top drawer!
10 september 2023
Antwoord van Plumbhub
Many thanks for your appreciated review. It is so refreshing to hear from a happy customer and that we have exceeded your expectations.
Good rangeEasy to order with a wide range of…
Easy to order with a wide range of sizes
Delivery says 2 to 3 days but took 4 days
5 september 2023
First class service .
23 augustus 2023
Efficent website
Efficent website, better than the rest and leading to quick and easy ordering, followed by similar standard of delivery.
10 augustus 2023
It is now 8 dnondeliveryays since my item was…
It is now 8 days since my item was picked up by carrier ( ROYAL MAIL ). It is only a bathroom plug !!!
How much longer will I have to wait so that I can SEND IT BACK and order one from another company and receive it the next day.
You are only getting one star as I couldn't proceed with the review without entering something, otherwise it would have been minus 5*..
29 juni 2023
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.