Plumbhub Reviews 

343
TrustScore 3.5 uit 5

3,4

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

A bit concerned about this business, they seem okay in regards to reviews when I palced order. They don't answer phone or return calls on messages. All emails have been ignored so far. Buy at your... Toon meer

Beoordeeld met 5 van de 5 sterren

Amazing customer support.When parcelforce failed to deliver on time ,Pete at plumhub got straight on the case and didn't quit till he'd solved the problem keeping me informed throughout.....all compan... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

A fair price and a 5% introductory discount offer on top swayed me. However when fitted a leak appeared from a blank factory fitted plug where an O ring had not fitted. Sorted it myself but requested... Toon meer

Beoordeeld met 3 van de 5 sterren

Waiting to see how things go. The tap arrived last Thursday and I fitted it on Friday however when it was put in place you could see the stem had been bent at some point, currently waiting to hear whe... Toon meer

Bedrijfsgegevens

  1. Loodgieterwinkel
  2. Badkamerinstallateur
  3. Sanitairwinkel
  4. Doe-het-zelfzaak
  5. Verwarmingsapparatuur leverancier
  6. Radiateurwinkel

Geschreven door het bedrijf

Here at PlumbHub we have got the plumbing and heating products to cover all your needs. Our specialist team boasts over 30 years of experience and are dedicated to helping trade and retail customers find premium quality plumbing and heating supplies at competitive prices.


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

343 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 25% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,4

Alle reviews

(343)

38 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Reliable Company with Competitive Prices

I order regularly from Plumbhub and had an delivery issue last time as the courier company lost my item but handled very well by Peter and sorted quickly.
Good reliable company with competitive prices.

Thank you Peter.

9 januari 2023
Beoordeeld met 5 van de 5 sterren

Mangers cylinder jacket

The Mangers cylinder jacket was at a competative price and was delivered promptly. It was just the right size for our small hot water cylinder 36"x18". Easy to fit. The four tapes provided were rather narrow, but each went round twice which helped.

16 november 2022
Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. I have used this company before and are once again very pleased with the experience.

27 september 2022
Logo Plumbhub

Antwoord van Plumbhub

We really appreciate your kind feedback, it was a pleasure doing business with you again... Thank you...

Beoordeeld met 2 van de 5 sterren

Delivery was a hassle

Purchasing via the website was seamless and looks a decent product but the delivery was overly complicated, not express as stated ( said would take 2-3 days and was classed as ‘express’ on the description with no other options, a third party had to phone to organise the delivery and didn’t do that til the third day), and a ridiculous amount of excessive packaging (partial crate for a small (albeit 1800mm long) relatively light radiator, of which the radiator was hanging out the bottom of the crate when it arrived!), and gives us extra hassle to get rid of. Not quite sure why I had to pay £24 for “express” delivery. If it isn’t express delivery then please do not call it such on the delivery option to manage customer expectation.

4 oktober 2022
Logo Plumbhub

Antwoord van Plumbhub

We don't offer an express delivery service on radiator orders, the expected delivery time is usually 2-3 working days. The £24 charge is for a palletised service on radiators due to the fragile nature and unusual sizes of the product range. On this occasion the customer purchased a radiator that was 1.8 Metre in length so required specialist transportation.

Beoordeeld met 5 van de 5 sterren

Very Happy

Simple to order, good price, good product - whatelse do you want?

23 september 2022
Logo Plumbhub

Antwoord van Plumbhub

Many thanks for your appreciated order and positive review...

Beoordeeld met 1 van de 5 sterren

Negative experience:(

Negative experience:(. Radiators ordered at the end of August. Delivered radiators after a five days been demaged and delivery has a missing radiator. Nobody give us a message or call. After a month we still have an issue. The replacement parts are still on their "way"to us, only we recieved is the sellers promise which is seems nothing. They told us as an exuse that the suplier hasn't responded to their concerne. Never gonna use them again.
My adviceis :use somebody else

26 september 2022
Logo Plumbhub

Antwoord van Plumbhub

We have communicated with the customer as quickly as possible on all occasions and we accept the responsibility of the delays in getting the issue resolved. The replacement parts were delayed due to Postal strikes and delays within Parcelforce... The calls we had with the customer were always transparent in terms of our efforts to get the problems resolved..

Beoordeeld met 1 van de 5 sterren

Appalling customer service.

Appalling customer service.
Plumbhub took my order and took my money.
Item was booked in for delivery, I waited in all day and it didn't arrive. I phoned, online messaged, emailed and phoned again and again. No one responded by any means and I am still waiting for some response weeks later!!
Don't touch this company with a barge pole

17 augustus 2022
Beoordeeld met 3 van de 5 sterren

Took a few days to be delivered then…

Took a few days to be delivered then parcel force didn’t leave it like any other courier would so I had to wait another day for them to bring it back. Then I screw all the brackets to the wall and hang it to find there’s a crease in the lower front facing part of the radiator.

5 augustus 2022
Beoordeeld met 5 van de 5 sterren

Buying a large radiator

I found the whole process excellent when buying a very large radiator through plumbhub. The day after ordering I received a phone call to arrange delivery, great flexibility on delivery date to fit around my requirements. The radiator was delivered on the date requested and the product was very well packaged and protected by delivery company Overall a great experience. I am looking to change a number of radiators and I would definetly use plumbhub again.

4 augustus 2022

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