Polarglaze Ltd Reviews 

We have used Polarglaze for many years now and would never use anyone else. They have built us two conservatories, one at the back of the house and a very large one at the front. They have also changed most of our windows for us. Most importantly they are honest, friendly, efficient, clean, and offer excellent after completion service. They have never let us down, or done a bad job and it is a pleasure to have them in your home.

Absolutely solid company. We replaced all our windows with them. Every step of the journey was a pleasure, from measurements to quoting (very competitive given the quality) to clarification and then installation. The installation itself was really quick considering we had every window in the house replaced and the team somehow left the house cleaner than it was before they arrived, haha! Really high quality windows with fantastic after sales support. Any question we had was answered and even really minor issues were sorted ASAP. That’s real customer service.

We used Polarglaze a few years ago for our new kitchen extension- bifolds and large picture window which we were very impressed with we had no hesitation to call on them again.
We have a wonderful front door and replaced all windows including dormers at the front of the house.
Jamie was lovely, fully explaining all options both at their showroom and at our house, also kept us fully updated throughout the process. We're so pleased with the front doors and windows - they are so smart and let in so much more light. The boys that did the work were totally amazing and always so polite.
Thankyou again for your help Jamie, Darren, Anthony and the boys you've all been fantastic!

Just wanted to thank you for your amazing response today to my little emergency. 3 years ago we bought a new front door from you and today for some reason the lock broke and I couldn’t get back into the house. Within 30 minutes of me calling you someone came out, opened the door and fitted a brand new locking mechanism. That’s the value of buying from a great local business- could not recommend them highly enough to anyone in the Cottenham area.

Great!
Had a new door fitted from Polarglaze on an old property where everything was wonky - they installed it perfectly! They also accommodated our needs around protecting a clinically vulnerable family member in our household. Highly recommend.

Replacing old sliding doors and windows in our kitchen was made very simple, from the visit to provide a quotation, to installation very soon after. The work done was smart, clean and very professional looking. Super impressed!

My father recommended Polarglaze to me almost 40 years ago. He was very happy with their products and service, and so am I.
We have had all our windows, doors and conservatory installed by Polarglaze and can highly recommend their advice, expertise and craftsmanship. Their after-sales service is exemplary. A recent accidental breakage to one of our windows was rectified promptly , skillfully and without any fuss.

I contacted Polarglaze upon receiving a home survey of a house we were planning to buy, where the doors and windows have deteriorated and needed to be replaced. Unlike other window and door installers, Jamie replied with a rough estimate almost instantly, which really helped us when negotiating the price.

After buying the house Polarglaze then replaced both doors and all 6 windows as soon as they arrived. They were very responsive with their communication and the process from ordering to installation was really straightforward. The new windows and doors were fantastic and I experienced no problems with them. I would very much recommend Polarglaze and would happily use them again.

A ten out of ten score is well-deserved with regard to our experience with Polarglaze Ltd!

Ollie, Alan and Dan were super-efficient, highly competent artisans, which helped fade our pre-construction anxieties the instant work commenced.

And by the end of a normal length day, the Polarglaze team had completed the installation of two highest quality, elegant, hyperrealistic Oak-appearance, super-strong composite security doors.

So using Aussie style lingo:

"No worries mate if your installers are Polarglaze!"

Just had Patio doors, front door and 6 windows replaced by Polarglaze and am very happy with the work done and results.
Jamie came and gave advice and quoted, work was done within the time Jamie stated. Called Anthony in the office for a couple of minor adjustments to be done. They came out promptly and resolved all.
I can highly recommend Polarglaze Ltd as a friendly efficient and competent company.

We've just had ten windows replaced in our new house. Jamie came for a quote within a few days, the quote was reasonable, and a month later the windows have all been fitted: job done in two days, and they tidied up well afterwards. The new windows look excellent and they've fitted and finished them well. Will happily use them again.

They erected large garden room on the back of our house. It had a lightweight tiled roof with glass full length panels.
They handled the project from start to finish. They also have a first rate after sales service.
I would recommend them without reservation.

The only amazing thing about polarglaze is that they are still in business after fitting poor quality windows and doors that are about as airtight as a fishing net . After five attempts to fix a patio door they had fitted, I gave up and called an independent professional to fix them, he could not believe the shoddy work carried out by polarglaze .
Don't waste your money and use someone else. Yes it actually happened, despite the reply

The work completed is of the highest standard. The team worked extremely hard and in exceptionally hot weather. They arrived when they said they would and finished the job when they said they would. They cleared up the mess created by these installations.
We are so very pleased with our replacement windows, front door and area surrounding the front door. It is so smart.
Thank you so much Sean, Dan, Matt and Ryan.

Large arched window replaced today (upstairs) and french windows/doors downstairs.
Excellent team: Chris, Matt and Aaron.
Arrived at the exact time they were expected, and worked non stop. No fuss, professional, easy to have around, cheerful and knowledgeable.
The firm were recommended by a friend, and they were every bit as good as I had hoped.
Lovely work, all done, everything tidied away, good price...
Thank you!

We had our front window half bricked up and a replacement window fitted. Done in 2 days. Excellent work done with professionalism, (by Sean and Dan). Very pleased. We would definitely recommend Polarglaze.

Windows and doors in my house were installed by Polarglaze about 20 years ago.
They have been problem free all this time. Recently one window has misted . Polarglaze came to measure and then replace. Excellent service by Chris . Would definitely recommend and buy again from them.

We have had 3 window panes replaced and a brand new shiny red front door installed by Polarglaze.
Windows were replaced swiftly enough and cleaned before the installer finished.
The Front Door was also quickly & efficiently installed. Being a composite door, it fits so well & opens so smoothly.
This was also cleaned & tidied before finish.
Yes, I would recommend Polarglaze to everyone who needs new Windows/Doorst.

A lovely chap came to adjust a door that Polarglaze fitted years ago, so not under guarantee anymore. He did a fabulous job and was punctual, polite and friendly. There wasn’t a charge for this! In the past, we had all of our windows and doors fitted by Polarglaze and have always had great after service. A great company to deal with!

BEWARE: Very poor warranty service
Still trying, after 3 months, to get a failed vacuum sealed unit replaced under the 10 year FENSA backed warranty. Either my emails get ignored and they claim not to have received them despite no email bounce back, or I get the answerphone and no returned call. I have reached the point where I am about to give these guys 28 days notice of legal proceedings for breach of contract.