Poles & Blinds Reviews 

Lovely good quality Poles arrived quickly but had a problem with one of them being dented. Kerry sorted within a few days and was lovely to deal with. So happy now as I spent a fortune on curtains and really wanted the poles to be perfect too. Highly recommend this supplier.

Very impressive service. Excellent items came quickly at times advised.

The website is easy to use, the product is as described and arrived on time.

Decent quality and price. Arrived quickly.

Really easy to use website, arrived really quickly and the packaging was carefully done. Got a call from the delviery chap to say he had arrived (as i was at work) and politley asked where shoudl he leave the package.
Really happy with the product. Will definielty use again, highly recommend
Well done guys!

P&B have a great selection of high quality poles and curtain fittings which, coupled with great service makes them a ‘go to’ company. Can’t thank them enough, they have made our new house look great!

Received the ordered items in shorter time than expected

Speed of delivery amazing only issue is I live in Guernsey and because you won’t deliver there , I have to use the address of our accountants and travel over to collect. Nuisance!

Ordinary Uk post delvers to Guernsey. You could also deliver to Channel Seaways Shed X New Harbour Rd Poole. They will ship and deliver to house .

Excellent products. Worth the price.

thank you for the curtain rails, after reading and re-reading the instructions, I then understood how to bend and locate the rails.
being metal(aluminium) they are more robust and secure. the delivery was ok, as you have the phone number, a text with a window of delivery would have been better. although the post office have a delivery timeline that is accessible by computer

Cameron Fuller Ball 19mm pole
I needed a small diameter but very long pole (19mm dia x 4m long and Poles and Blinds had exactly what I wanted. I've now hung the rail and very pleased with the tough Black finish and quality feel of the rail and finials. The only slight concern I have (but which is fortunately masked by the Voile curtains is that 1 of the poles when taken out of the packaging was very slightly bent.

I ordered an item that had a quoted delivery time of 2 to 5 days. It was important to me that the item arrived within 5 working days (7 elapsed days). After a few days I contacted customer services to check that it would indeed be delivered in the specified time. I was told that it would be dispatched the next day (which was the 4th working day).

I got a notification on the 5th working day that it had been dispatched that day, so there was no way it would arrive within the specified time. It then got delayed by the delivery company and finally turned up 3 working days (5 elapsed days) late, which caused considerable inconvenience.

Trying to get hold of customer services was difficult, with calls and emails initially getting no response. Eventually customer services responded and were helpful. But it was too late by then.

To add insult to injury, the item was damaged when it arrived. By that point it was so late I accepted the damaged item to save having to return it and re-order.

I'm sure that Poles & Blinds will say that the issues are down to the delivery company, and that's probably true. However, they should be using a more reliable service as, ultimately, they are responsible for getting the item delivered to a customer on time and in good condition.

Easy to use site and a fantastic product, everything was supplied as advertised

Fast delivery, easy to install to fix up.

Very helpful staff members, particularly sales. Their advice and attention to detail was very much appreciated. Thank you

I was looking for some older style brackets for a bay window track, and this site was my saviour.
Order was easy to do, payment and delivery was super smooth.

Good quality product delivered promptly.

I got what I ordered on time. I was kept informed of the progress of the order, that it might be late. In the event it turned up before that intended date.