Not to be trusted. NO telephone number, do not respond to messages. Unauthorised debit from my account. When you receive a message to say your order is on its way and then find your personal accou... Toon meer
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Lees wat reviewers zeggen
We have used Pooch&Mutt for years and would not feed our dogs anything else. My almost 2 year old cocker spaniel is thriving on the calm and relaxed range and the supplements are giving her the best s... Toon meer
We love Pooch & Mutt and regularly purchase treats and food The fact that you can now get mini versions of some of the dry foods is perfect for our super fussy small dogs. They can’t get enough o... Toon meer
Honestly, our dog Honey loves Pooch & Mutt products. They are always bringing out new products and returning favourites. They quality of the ingredients are very high also. Would recommend as the... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Pooch & Mutt, our mission is simple: to help you help them. We’re here to take the pet peeves out of pet care - challenging the one-size-fits-all approach with thoughtfully crafted choices for all breeds & needs, for life. Because no two dogs (or owners) are the same. We’re here for the real, everyday moments of pet parenting: muddy walks, fussy eaters, and the “what have you rolled in?” chaos. And we believe better nutrition should support all of it. It’s the same mindset we bring to how we work. We’re building a healthier company, with healthy people - where individuality is valued, ideas are encouraged, and no two days look the same. Because doing things properly, for dogs and for people, means never taking a one-size-fits-all approach.
Contactgegevens
Verenigd Koninkrijk
- www.poochandmutt.co.uk
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Great dog food & service
Great service always. My dog loves this food, calm and relaxed mixed with wet food! For over 2 years now we have used Pooch & Mutt!
Excellent Customer Service
I ordered a bag of food in error so contacted Pooch & Mutt via their contact form. I received a prompt response from Ellie who dealt with my mistake with kindness and professionalism.
It is refreshing to find a company with such excellent customer service and it is very much appreciated.
Great delivery always speedy
Great delivery always speedy, never had an issue with the products. My dogs love the kibble and the wet food. All the supplements work well for our needs.
Wish they did a larger natural treat selection like pigs ears rabbits ears etc.
Excellent Customer Service
I emailed Pooch and Mutt and they responded immediately and sent out a replacement straight away - customer service is second to none and I would highly recommend buying from this company
I LOVE the variety of items on Pooch &…
I LOVE the variety of items on Pooch & Mutt. Training treats, dental sticks, supplements and more. One stop shop!
We love Pooch & Mutt my puppy loves…
We love Pooch & Mutt my puppy loves there treats so much fast delivery great service and high quality treats
Unable to place an order
Totally frustrated as I have not been able to sign up and complete an order: I have tried six times now over two days using different cards and computers. Unable to find a phone number to contact customer services and no reply received to my message query.
Shame as I like their products but just can’t get in touch this company to find out what is wrong so just going to give up.
Best treats
My dogs absolutely love Pooch and Mutt food. We have tried pretty much every product and they love them all. The discount and offers/promotions they run mean you can always grab a bargain. Also no matter when we order we always get next day delivery even though we don’t pay for that
Delivers really quickly
Delivers really quickly, outer box can sometimes be a little damaged but nothing inside impacted
Excellent customer service from pooch &…
Excellent customer service from pooch & mutt
Received wrong order by mistake but all sorted within a matter of hours and correct order on its way. Quick replys to my emails and my new order packed with free treats as a sorry. Really appreciated as my doggo loves the white fish & potato wet food and it’s a perfect crude fat content for her pancreatitis.
Brilliant Company
We’ve used Pooch&Mutt since Ralph was a pup, initially starting with just their dentasticks to now using everything from treats, health & digestion food to their supplements! Their new Hemp oil is great and their Joint support is used in Ralph’s tea every night! The pumpkin treats have also gone down a treat!!!🫶🏻
Ingredient change
I have been with pooch and mutt for many years now and have always loved the brand but since the new packaging came in and the kibble looked different our dog has been seriously unwell with it. We have spent hundreds in vet fees only to get him sorted and opened a new bag again and the issues have all returned.genuinely annoyed and gutted at this. Unfortunately won’t be back.
Amazing customer service
Efficient response to a query, super fast delivery.
Products get 5 star from my extremely fussy dachshund. Overall win. Great business.
Ellie was a real asset
Ellie was ever so helpful, and knowledgeable about the issue I was having with a new food allergy found in my dog. She guided me to resources where I could look at foods myself to know if they were suitable for my dog, and was ever so quick in responding to me. I found Ellie to have been a real asset to the team, and ever so kind to my concerns around my dogs food allergies. Thank you Ellie for all your help. It was greatly appreciated.
Pooch and Mutt is our favourite brand
Pooch and Mutt is our favourite brand! The food is amazing quality and affordable, my dog absolutely loves all of her meals!!
Amazing products !
Amazing products !! So many options and the best ingredients
I have used pooch and mutt for a couple…
I have used pooch and mutt for a couple of years now and would recommend it and it certainly helped my old dogs digestion etc.
However I have noticed that the wet food has contained more and more jelly around it which I mix in but my dog has started leaving it which is not good so I started cutting the jelly off and he's eating it again.
I do feel that he's not getting a full pack anymore though.
Absolutely love Pooch&Mutt
Absolutely love Pooch&Mutt for there wide range of foods and treats for my spaniel. Only brand of food that didnt give her an upset stomach as a young pup. Tried at 7/8 months old and she is now 3. She will demolish every bite every meal time. Delivery is always fast and well packaged.
I wouldn’t feed my dog any other brand
I wouldn’t feed my dog any other brand
I trust pooch and mutt and feel my dog is having the best
Frida simply goes mad for the treat and…
Frida simply goes mad for the treats and dental sticks. I feel good knowing that I’m giving her high quality ingredients that agree with her tummy!
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