I would never use Portico again and would strongly advise anyone considering selling their property to think very carefully before instructing them. After agreeing a purchase price, we procee... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I would like to thank the agency for its professional approach to its work. Special thanks to Yevhen — a very responsible, attentive and pleasant specialist to communicate with. He helped me quickly f... Toon meer
Bedrijf heeft geantwoord
Myself & my partner had a positive experience with Tauqeer & James at Portico. He was great in taking the time to show us the properties available and make the process less stressful overall. He was k... Toon meer
Bedrijf heeft geantwoord
Excellent customer service from Tauqeer, who helped me find the perfect property. The entire process was smooth, clear, well explained, and completely stress free from start to finish.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Portico has been helping people navigate London property for generations, combining deep local knowledge with a straightforward, personal approach. We help buyers, sellers, landlords and tenants across London, providing expert advice across sales, lettings and property management. Our teams take the time to understand what matters to you, offering honest, informed advice and keeping you supported throughout your property journey. We believe property should be simpler, with people you can rely on. That means being approachable, knowledgeable and committed to achieving the right outcome for our clients, whether you're moving home, letting a property or looking for your next place to live. With a range of property services and trusted expertise under one roof, Portico is here to make your London property journey easier.
Geschreven door het bedrijf
Property experts
We're approachable. We're insightful. We're in it for the long-term.
With a knowledge-driven approach, we deliver advice in a friendly and consultative way. We are committed and supportive, with high levels of communication thanks to our first-class internal training.
And most importantly, we’re focused on delivering an outcome that is in the long-term best interests of our clients.
Contactgegevens
163/165 Hoe Street, E17 3AL, London, Verenigd Koninkrijk
- 020 8520 5255
Expert knowledge and guidance.
4,2
Goed
79 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 81% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
A very poor experience and one I would not wish on anyone else.
I would never use Portico again and would strongly advise anyone considering selling their property to think very carefully before instructing them.
After agreeing a purchase price, we proceeded in good faith and spent thousands of pounds on solicitors, searches, surveys and other associated costs. The transaction had been progressing for months, and throughout that time we were led to believe the sale was moving forward. We were ready to proceed and had done everything required from our side.
Despite all of this, the sale was ultimately pulled from under us after we had already incurred significant expenses. This caused unnecessary financial loss, wasted time and a great deal of frustration.
As a property professional who regularly buys property, this experience has left such a negative impression that I would not consider purchasing through Portico again. In fact, I would not even look at properties marketed by them in the future. The way this transaction was handled was extremely disappointing and has completely destroyed my confidence in the company.
10 juni 2026
Review zonder uitnodiging
Antwoord van Portico Property - Walthamstow
Dear Abe,
We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.
Best regards, Customer Care Team
Tauqeer Altaf is very helpful and professional
He was very helpful and professional. He showed me the property clearly and answered all my questions. Great service. Highly recommended.
27 april 2026
Review zonder uitnodiging
Antwoord van Portico Property - Walthamstow
Dear Mustafijur
We greatly appreciate your 5-star review and the time you took to share your experience with Tauqeer. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Excellent customer service from Tauqeer
Excellent customer service from Tauqeer, who helped me find the perfect property. The entire process was smooth, clear, well explained, and completely stress free from start to finish.
28 april 2026
Review zonder uitnodiging
Antwoord van Portico Property - Walthamstow
Dear Uthmaan
We greatly appreciate your 5-star review and the time you took to share your experience with Tauqeer. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Very helpful work from Ellie Neil
17 november 2025
Review zonder uitnodiging
Antwoord van Portico Property - Walthamstow
Dear Steve Trunley We greatly appreciate your 5-star review and the time you took to share your experience with Ellie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Thank you Evgeny
I would like to thank the agency for its professional approach to its work. Special thanks to Yevhen — a very responsible, attentive and pleasant specialist to communicate with. He helped me quickly find an apartment, took into account all my wishes, was always in touch and supported the process at all stages. It was really calm and comfortable to work with him. I recommend!
28 juni 2025
Review zonder uitnodiging
Antwoord van Portico Property - Walthamstow
Dear Mykhailo We greatly appreciate your 5-star review and the time you took to share your experience with Yevhen. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
I sold a house through Portico at the Walthamstow branch. …
I sold a house through Portico at the end of July 2025. My house sale had "twists and turns" - as some house sales do. I worked closely with Ed Lugg, Regional Sales Director to plan and stratagise as to how bets present each step with our potential Buyers - and we got there. Thank you Ed and Portico.
28 juli 2025
Review zonder uitnodiging
Antwoord van Portico Property - Walthamstow
Dear Harveen Gill
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
The team were very helpful to help me…
The team were very helpful to help me find the right play to stay.
30 augustus 2025
Review zonder uitnodiging
Antwoord van Portico Property - Walthamstow
Dear Cassly Jane, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Antwoord van Portico Property - Walthamstow
Dear Karim
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Highly recommend Portico Walthamstow
I had a very good experience with the Portico Walthamstow agency. I highly recommend contacting this agency. I would like to specifically mention Evgeniy. He is a professional in his field. Evgeniy helped us find our accommodation, he always answered all our questions quickly and professionally. It is very valuable that there are such people.
18 mei 2025
Antwoord van Portico Property - Walthamstow
Dear Oksana
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Evgeniy a 5 star rating!
Many thanks
Customer Care Team
Responsive agents and a smooth process…
Responsive agents and a smooth process in my rental property.
30 april 2025
Review zonder uitnodiging
Antwoord van Portico Property - Walthamstow
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
No Replies to several emails sent…
No Replies to several emails sent regarding my rent query. poor communication.
18 april 2025
Review zonder uitnodiging
Antwoord van Portico Property - Walthamstow
Good Afternoon
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards
Customer Care Team
Portico walthamstow is the place to go
Portico walthamstow is the place to go! I would highly recommend portico. As they are very helpful throughout the process. They found me a property in no time. Thank you Tauqeer and lettings team
11 april 2025
Review zonder uitnodiging
Antwoord van Portico Property - Walthamstow
Dear Daniel
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Tauqeer and the team a 5 star rating!
Many thanks
Customer Care Team
Property Manager Megan Buchel great service
Despite the reason for the call being negative, the property manager Megan was very empathetic, polite and informative and answered and resolved my issues swiftly.
11 april 2025
Review zonder uitnodiging
Antwoord van Portico Property - Walthamstow
Dear Nick
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Megan a 5 star rating!
Many thanks
Customer Care Team
Good experience
We had a good experience renting with Portico. Sean Hewitt was always replying quickly to all our questions and emails. Very professional, friendly and helpful.
18 maart 2025
Review zonder uitnodiging
Antwoord van Portico Property - Walthamstow
Dear Andreea
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Sean a 5 star rating!
Many thanks
Customer Care Team
Great experience with portico…
Great experience with portico Walthamstow. Tauqeer helped me find a property. And helped me through the whole process and made it very easy for me. I would highly recommend this estate agency
26 februari 2025
Review zonder uitnodiging
Antwoord van Portico Property - Walthamstow
Dear Juliet
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Tauqeer a 5 star rating!
Many thanks
Customer Care Team
Had a very positive experience with…
Had a very positive experience with Tauqeer with helping to find me a property to rent. Very easily accessible and gets back to queries pretty quickly. Very professional approach. Though I didn’t find a property to rent he has kept in contact with me sending me new properties regularly that could be a possibility for me.
14 februari 2025
Review zonder uitnodiging
Antwoord van Portico Property - Walthamstow
Dear Nas
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Tauqeer a 5 star rating!
Many thanks
Customer Care Team
Antwoord van Portico Property - Walthamstow
Dear Amber Cutayar
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Always excellent service from Sean and…
Always excellent service from Sean and team at the Walthamstow branch. Highly recommended.
4 februari 2025
Review zonder uitnodiging
Antwoord van Portico Property - Walthamstow
Good Afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Excellent letting agent
Tauqeer, from the Walthamstow branch, was our letting agent and I couldn’t be more satisfied with the service he provided. Would rent with them again if everyone has the same standards
10 januari 2025
Review zonder uitnodiging
Antwoord van Portico Property - Walthamstow
Dear Pedro
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Taqeer is very friendly and always…
Taqeer is very friendly and always eager to help, would recommend having him as an estate agent.
4 februari 2025
Review zonder uitnodiging
Antwoord van Portico Property - Walthamstow
Dear Camila
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks
Customer Care Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.