Making the ring was a great and unique experience, we were able to get a private session which made the memory even better. My only issue is with the quality of the rings. With the high price paid... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We had amazing customer service by Jésie- answering all our questions promptly and organising a really rapid turnaround for a last minute present. Friend loved it!
Bedrijf heeft geantwoord
I have just received my order from Posh Totty and it’s beautiful - thank you so much. We have brought her a lovely personalised bracelet for her 30th birthday and hope that she will love it as much a... Toon meer
Bedrijf heeft geantwoord
A massive thank you to the fantastic team at Poshtotty for going above and beyond! I needed to find something truly special for my sister’s 60th birthday, and their team offered the absolute best supp... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The original hand-stamped personalised jewellery company, crafting meaningful keepsakes with love in Brighton. Free UK delivery.
Contactgegevens
33 New Road, BN1 1UG, Brighton, Verenigd Koninkrijk
- hello@poshtottydesigns.com
- www.poshtottydesigns.com
4,4
Uitstekend
479 reviews
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Reageert doorgaans binnen 48 uur
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Thank you!
I had an issue with a necklace I’d bought as a gift for my wife to celebrate the birth of our daughter, and the Posh Totty team were incredibly understanding and helpful throughout. Even when the return went wrong in the post, they went above and beyond to sort it out and arrange a replacement. Really grateful for their kindness and great customer service, it meant a lot given the sentimental value of the necklace.
14 oktober 2025
Review zonder uitnodiging
Antwoord van Posh Totty Designs
Thank you so much for your wonderful review! We’re truly touched by your kind words and so glad our customer care team could help resolve things, especially given the sentimental meaning behind your gift, we’re delighted everything worked out in the end. Best wishes, PTD team xxx
I recently bought a gift for my partner…
I recently bought a gift for my partner and the team very kindly expedited the delivery to ensure it arrived on time. A huge thanks to Emily and team for making this happen! Lovely jewellery highly recommend !
14 oktober 2025
Review zonder uitnodiging
Antwoord van Posh Totty Designs
Thank you so much for your wonderful review! We’re so pleased our customer care team could get your gift delivered in time and that you’re happy with the jewellery. It means a lot that you’d recommend us :) Best wishes, PTD team xxx
Excellent service
Excellent service. Fantastic communication from Posh Totty. Would definitely recommend. Emily was particularly helpful and efficient in her responses. Can’t fault the customer service.
14 oktober 2025
Review zonder uitnodiging
Antwoord van Posh Totty Designs
Thank you so much for your lovely 5* review! We’re delighted you were happy with our service and communication, and we really appreciate your recommendation. Best wishes, PTD team xxx
Beautiful jewellery and absolutely…
Beautiful jewellery and absolutely amazing customer service.
I recently contacted Posh Totty after I accidentally broke my chain. The warm, friendly and ever so helpful response I had from Eleanor was incredible. Nothing was too much trouble.
I’ll definitely be back soon to treat myself to another stunning piece of high quality, personalised jewellery.
12 oktober 2025
Review zonder uitnodiging
Antwoord van Posh Totty Designs
Thank you so much for your lovely review! We're over the moon that our customer service team could help with your chain and that you felt well looked after, and it’s wonderful to hear how much you love your jewellery, we can’t wait to welcome you back for another special piece soon! Best wishes, PTD team xxx
Very helpful and quick delivery
Very helpful and quick delivery
3 oktober 2025
Review zonder uitnodiging
Antwoord van Posh Totty Designs
Thank you so much for your kind words! We're so pleased to hear that you found our team helpful and your order arrived quickly, we really appreciate you taking the time to share your experience. Best wishes, PTD team xxx
Disappointed 😞
Im so disappointed that its too small to fit around her wrist. (Measured before ordering) It is a present for my mum, description said standard length 19cms but this isnt even 18cm long. Looks beautiful in the box but cost alot of money to not be able to enjoy or wear
27 september 2025
Review zonder uitnodiging
Antwoord van Posh Totty Designs
Thank you for your feedback, we're really sorry to hear you feel this way. We always want our customers to be happy with their pieces, so if you could kindly get in touch with our customer care team at hello@poshtottydesigns.com quoting your review and order number, our team will be happy to assist you further from there. We look forward to assisting further! Best wishes, PTD team xxx
I bought a necklace as gift for my bf
I bought a necklace as gift for my bf. She loved it!
Lovely designs and speedy delivery.
12 september 2025
Review zonder uitnodiging
Antwoord van Posh Totty Designs
Thank you so much for your kind words and 5* review, we’re so happy to hear the necklace was loved and that everything arrived quickly! All the best, PTD team xxx
Locket for 40th birthday
I bought a locket for my daughters 40th Birthday from posh totty, I uploaded photos of her grandmother's & they pit them inside.
I was so pleased with the result, it's very good prices too
Their communication was excellent,packaging lovely & delivery fast.
Will definitely buy again.
12 augustus 2025
Review zonder uitnodiging
Antwoord van Posh Totty Designs
Thank you for your kind words, we're so pleased to hear the locket made such a special 40th birthday gift for your daughter, and that the photos of her grandmothers were just right inside 💕 It really means a lot to hear you were happy with everything from start to finish! All the best, PTD team xxx
Great place!
Really friendly and Jesie went to extra lengths to make sure my order was delivered well in time. Highly recommend and they do some really great stuff!
1 september 2025
Review zonder uitnodiging
Antwoord van Posh Totty Designs
Thank you so much for your lovely feedback, we're so pleased to hear our customer service team could go the extra mile for you, and we truly appreciate your recommendation! Best wishes, PTD team xxx
Very happy with the product & customer service
Very happy with the product, I did have an issue with delivery (1 day late) but I found the customer service excellent! Fast to reply and resolved efficiently
29 augustus 2025
Review zonder uitnodiging
Antwoord van Posh Totty Designs
Thank you so much for your kind words and lovely review, we’re so pleased to hear you’re happy with your piece and that our customer service team could help! Best wishes, PTD team xxx
Amazing!
I bought a necklace from Posh Totty recently as I needed to replace my evil eye jewellery. The team were so helpful and assisted me in getting my blue light discount, even when we ran into a small issue they resolved it very quickly and efficiently! Just received the necklace today and it is absolutely gorgeous, I’m in love with it. Really nice packaging too and delivered promptly. Will definitely use this company again :)
21 augustus 2025
Review zonder uitnodiging
Antwoord van Posh Totty Designs
Thank you so much for your amazing review, we're so glad to hear you love your new necklace and that our customer service team could help get everything sorted for you smoothly! We really appreciate your kind words and look forward to making something special for you again soon :) All the best, PTD team xxx
Beautiful necklace purchased as a…
Beautiful necklace purchased as a birthday gift.
Absolutely wonderful customer service by Eleanor ensuring my gift arrived on time.
Would highly recommend.
15 augustus 2025
Review zonder uitnodiging
Antwoord van Posh Totty Designs
Thank you so much for your lovely review, we're so pleased the necklace made the perfect birthday gift, and that our customer service team could help get it to you in time! Best wishes, PTD team xxx
Perfect piece from Posh Totty
I couldn’t recommend Posh Totty enough.
I wanted to purchase a sentimental piece of jewellery so it needed to be just right, I’m so pleased I chose Posh Totty to take care of this for me.
I decided to change the personalisation on my piece and it wasn’t too much trouble at all Jesie was amazing at getting this resolved for me.
I was so happy with the end result, the jeweller Saskia did a fantastic job, such care went into it I could just tell.
15 augustus 2025
Review zonder uitnodiging
Antwoord van Posh Totty Designs
Thank you so much for your kind words and wonderful review! We’re absolutely thrilled to hear how happy you are with your piece. Our team will be over the moon to know their work and care made such a difference to your experience. We’re so grateful for your support! Warm wishes, PTD Team xxx
Amazing for special gifts
I love this Posh Totty. Every time I order the customer service is so friendly and efficient - really feels like each item is special to them. Thank you!
7 augustus 2025
Review zonder uitnodiging
Antwoord van Posh Totty Designs
Thank you so much for your lovely 5* review! It really means a lot to us to hear that you feel the care we put into each piece, we truly do love being a part of your special gift giving moments. Best wishes, PTD team xxx
Must buy from this shop
The best customer service ever just like the old days ! They shipped my parcel out same day as it was urgent packaged it lovely and called me back. Products are gorgeous to definitely will shop here again
1 augustus 2025
Review zonder uitnodiging
Antwoord van Posh Totty Designs
Thank you so much for your lovely 5* review, it means so much to us! We're so pleased we could help get your order out quickly and that you loved the pieces, we hope to welcome you back again soon 🥰 Best wishes, PTD team xxx
3 heart necklace
I purchased a 3 heart necklace with names on each heart as a gift for my sister and it is even nicer then I thought it was going to be, iv not give my sister her gift yet but I know she will love it, thank you posh Totty designs I will definitely be shopping with you again soon
1 augustus 2025
Review zonder uitnodiging
Antwoord van Posh Totty Designs
Thank you so much for your kind words and for taking the time to leave a review! We’re so pleased to hear the necklace exceeded your expectations, what a thoughtful gift for your sister. We really hope she loves it just as much as you do. Looking forward to welcoming you back again soon! All the best, PTD team xxx
Recommended
Pleased with the necklace, the team were very helpful in getting it made and delivered for when I needed it
28 juli 2025
Review zonder uitnodiging
Antwoord van Posh Totty Designs
Thank you for your 5* review! We're so pleased to hear you're happy with the necklace, and it’s lovely to know our customer service team were able to help get it to you in time. All the best, PTD team :) x
Faulty item
The necklace arrived nicely packaged but faulty with scuff marks and scratches on the top & surface of the hearts, customer service were contacted via email and the necklace has now been returned, awaiting a full refund
17 juni 2025
Review zonder uitnodiging
Antwoord van Posh Totty Designs
Thank you for your feedback. We're really sorry your necklace arrived in less than perfect condition, that’s not the standard we strive for, and we completely understand your disappointment. We’re glad our customer service team are already assisting with your return and refund, and we’ll get everything resolved as swiftly as possible. As a small business, we take great care with each piece, and while issues are rare, we always do our best to put things right. Kind regards, PTD team xxx
Beautiful jewellery - Fantastic customer service.
I have bought a few pieces of personalised jewellery and been delighted with them. I had a problem with a signet ring that I purchased recently and was provided with a returns label immediately. I was kept in the loop by email from Emily. My ring was returned in immaculate condition within 5 working days. I love it. I cannot recommend this company more highly. I'll definitely be buying from Posh Totty again.
17 juli 2025
Review zonder uitnodiging
Antwoord van Posh Totty Designs
Thank you for your kind words! We’re so pleased to hear you’ve been delighted with your pieces, and especially glad we could quickly sort the issue with your signet ring. It’s wonderful to know it’s now back with you and being loved! We’ll be sure to pass your kind words on to our customer service team. We truly appreciate your continued support and can’t wait to create more special pieces for you in the future. Best wishes, PTD team xxx
Terrific customer service
Terrific customer service, fantastic product. Six years down the line, I love love love my necklace and when i had a very small issue with it, Post Totty customer service responded promptly with a full and quick resolution and it is better than ever. Highly recommend!
23 juni 2025
Review zonder uitnodiging
Antwoord van Posh Totty Designs
Thank you for your wonderful 5* review! We’re so thrilled to hear you’re still loving your necklace after six years, and that our team could quickly resolve your issue. Your recommendation means the world to us and it's wonderful to hear how long you have had your beautiful necklace! All the best, PTD team xxx
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