Powerlease Reviews 

Great customer service from Katie was very helpful the handover was amazing and also Laura who made the initial deal was very helpful.

Will definitely recommend buying a vehicle from Powerlease Car Sales

Katie has been very helpful with the car hand over, also Tom Cullen has help with a smooth purchase of this car

Katie dealt with everything very efficiently.

Tom G Very helpful and quick response to my questions . Katie greeted us , walked through car , resolved small issue satisfactorily. Generous with tea and biccies .

Easy service, no messing about. Katie and Tom sorted me out with my new electric car!

Tom G and Katie W have been super in helping me arrange and complete the purchase of a Tesla Model S 2019. Not pushy in any way. Flew down from Scotland and offered to pick me up as train strikes were on. Definitely recommend, fantastic experience buying from these folks!

Katie made this a pleasant and painless experience thank you very much

It was a welcoming atmosphere that put me at ease. Considering my little experience, this casual and friendly representative was just what I needed.
Great service as well, as I received tea and biscuits.

Powerlease has clearly stated that the £199 deposit to "reserve" a car is fully refundable.

A deposit was left on 12th May, I then viewed the car (RGZ5798) on 13th and decided against purchasing it. Wrote to Powerlease on day itself (13th) and informed them of my wish to be refunded. Followed up with a phone call on 15th and another several days later.

It's the 25th today and still no refund. Called them again and apparently, Powerlease now has "no" record of the above.

This is MUPPETRY.

Please adhere to and follow through with your own policies as made known to prospective customers. This is the absolute minimum one would expect.

Update: Passing the buck onto Stripe doesn't excuse this. This was NOT made clear at the point at which a deposit was made. Other establishments do better. You can too. Use a different system etc. Don't excuse yourselves.

Katie, Brandon and Tom couldn't have been more helpful. Good service and excellent knowledge throughout the whole purchase.

Great price, great service from the team. Katie, Brandon, Tom, and Laura were all lovely and made this a very easy transaction.

I would highly recommend Powerlease nothing is too much trouble. brilliant communication, very patient guys , I found them to be extremely friendly, helpful, approachable, and professional. I cannot list any fault, overall, this is a 5* service that go the extra mile and above
special thank you to Laura and Katie were exceptionally helpful, professional, friendly and communicative with all aspects of the car purchase
Very pleased with the service I received
Thank you

Quick, efficient and friendly service. Great car at a good price, thank you to Laura and Katie for making it seamless.

Katy was really lovely helping us out with our purchase. She took really good care of us. Amazing service highly recommend it!

Brandon Mehmed was very helpful with the full process of buying and understanding an EV car. 5 stars.

Great experience, thank you for all your help!

Great price on the car I wanted even taking transporting into account. Always responsive, rang to confirm each step. Very happy with the car. I could not find a better deal

Really very disappointed with the whole action, the transaction didn't happen, I just wasted my time, more than three weeks, I don't have a car,

Really disappointed. After looking on their website and speaking to Laura’s who confirmed lots of Kia’s in stock for us to look at we arranged viewings for 2 days later. After driving sn hour to get there we discovered the cars I was interested in were not on site. Her knowledge of the stock was terrible. I didn’t feel she cared if we bought a car or not. I was supposed to be driving a car with 8.000 only to be given one 81,000 miles with panels fallen off and it was filthy. She then seemed shocked when I didn’t agree to leave a non refundable deposit or agree to buy the one I was hoping to see without viewing it. My faith in her was rock bottom. She was so vague when the cars I wanted to buy would come I didn’t trust her enough to want to buy a car from them at all. Terrible customer service!!!

Should be a straight 5 great team and real customer service I felt like customer happiness was very important to the business such a rarity and extremely appreciated
Thank you 🙏🏻