After seeing some poor reviews on Facebook, I was worried that we’d have trouble, but honestly the whole process went perfectly! We received the home testing kit the day after placing the order and af... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I think the place that my test went to has closed and I wasn't expecting a result. I was happily surprised when I did get my result. I want to thank those working behind the scenes for this satisfacto... Toon meer
Bedrijf heeft geantwoord
They made an awful experience quite pleasant! Having the test and then sending it off fir the results is always nerve racking, especially when you have to travel. Trustpilot web site was clear and con... Toon meer
Bedrijf heeft geantwoord
Test results took 3 full days after posting to get back to me. No way of tracking progress or chasing. Test results sheet didn’t appear to be as complete as other providers for fit to fly certific... Toon meer
Bedrijf heeft geantwoord
3,9
Goed
5K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Mensen keken ook naar
Very professional efficient .
Very professional and efficient .
Results back within 12 hours.
Thanks for your good service. 😁
6 april 2022
The whole experience was…
The whole experience was faultless.Friendly staff ,quick and got the results the next day.👍👍👍
6 april 2022
Based on advertised timelines
Based on advertised timelines, 24 hr recorded delivery from a priority postbox followed by 24hr turnaround. The result was 9 hrs late which would have resulted in a missed flight. When called to follow up test progress an anticipated result delivery time of > 72hrs from time of sampling was estimated.
5 april 2022
The swab test was done quickly
The swab test was done quickly
The results were available in the expected time
5 april 2022
Smooth process and quick results
4 april 2022
Quick and efficient
4 april 2022
Superfast result!!
Had the travel covid test on Friday at 1pm, got my result on Saturday morning 4am by email, I'm so pleased with the quick turnaround and service. Highly recommended!!!!
3 april 2022
Booked our PCR tests with Prenetics
Booked our PCR tests with Prenetics. We opted for the observed test at a pod. The whole process was efficient with clear instructions of where to find the pod, take the observed sample and we were notified of the result 13 hours later with a certificate to upload on our health declaration. We definitely use their services again .
3 april 2022
Super quick reliable test
3 april 2022
No member of staff
We had an appointment at 0800 on the 1st of April at the Homebase Sheffield pod. We arrived 15 minutes beforehand as advised but no one was in attendance.
Another customer who also had a 0800 appointment called the number to find out where the member of staff was.
It wasn’t until 0845 that someone arrived. We all had work commitments which is why we booked the 0800. We were disappointed with this experience.
3 april 2022
Thanks million
3 april 2022
Very helpful and friendly man at…
Very helpful and friendly man at Andover branch. I highly recommend the service here.
3 april 2022
Great efficient service and fast results
2 april 2022
Customer care was excellent
I love the customer care, but disappointed with the on-site person as I don’t believe they were experienced for the job. My first test for my daughter was invalid but second one came as good as it was fast tracked when I called customer care. I was lucky for carrying out the fit to fly test well ahead so I got the buffer time for recollection of sample.
2 april 2022
Services were quick and efficient
Services were quick and efficient. Customer service top notch. I received my result way on time for my flight.
2 april 2022
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.