After seeing some poor reviews on Facebook, I was worried that we’d have trouble, but honestly the whole process went perfectly! We received the home testing kit the day after placing the order and af... Toon meer
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I think the place that my test went to has closed and I wasn't expecting a result. I was happily surprised when I did get my result. I want to thank those working behind the scenes for this satisfacto... Toon meer
Bedrijf heeft geantwoord
They made an awful experience quite pleasant! Having the test and then sending it off fir the results is always nerve racking, especially when you have to travel. Trustpilot web site was clear and con... Toon meer
Bedrijf heeft geantwoord
Test results took 3 full days after posting to get back to me. No way of tracking progress or chasing. Test results sheet didn’t appear to be as complete as other providers for fit to fly certific... Toon meer
Bedrijf heeft geantwoord
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Used them twice and the service has…
Used them twice and the service has been first class. Highly recommended.
9 april 2022
Very efficient
Very efficient, helpful. Results of pcr test came through earlier than expected, a bonus!
9 april 2022
Easy process and efficient service for…
Easy process and efficient service for anyone needing a swift postal PCR.
8 april 2022
Great service and communication.
8 april 2022
Excellent service!
8 april 2022
The only bit I could improve is the…
The only bit I could improve is the directions to the center otherwise all good, thank you!
8 april 2022
Great service
Great service, especially for the collection and delivery product. Really couldn't be any easier to use and the test results are returned as expected, very promptly.
8 april 2022
The process was fine
The process was fine - results came back in time that you said, thank you. The only "problem" was that every airport that we travelled through questioned why the QR code was not displayed on the .pdf. Showing the QR code on the app was no good All let us through but all appeared to want a QR code!
8 april 2022
Very efficient and friendly service
Very efficient and friendly service, easy to book and attend, visited the St Albans test point. Results were emailed within 16 Hours, great service, thank you.
7 april 2022
Excellent service
Good response by email. Fast processing. Competitive prices. Easy and efficient. Would use again
7 april 2022
Unforeseen issue with staffing due to…
Unforeseen issue with staffing due to Covid. But they sorted it very quickly and made sure I had the tests done in time for travel. Will definitely use them again in the future!! Thanks Prenetics!
7 april 2022
Easy because it was close by,one of our…
Easy because it was close by,one of our tests produced no result had to go back urgently only to find closed for lunch at noon,did a test in the afternoon which just arrived in time.
7 april 2022
Good price for pcr test to fly and east…
Good price for pcr test to fly and east drop off point. Results back within 18 hours.
7 april 2022
Very hard to find location
Very hard to find location. It would be as simple as telling customers that “located behind the hotel”.
7 april 2022
NOT CHECKED AT ARRIVAL IN MORR0C0. UNNECESSARY COST.
An Extra cost for travellers.
The BAD parts are: The location is Very Badly sign posted and has two very small signs to the centre. THAT NEEDS IMPROVEMENT.
Good parts: the person at the centre was very helpful and informative.
the results were sent promptly .
Please note the results and certificates were not even checked in Morocco and they were not bothered. So unnecessary cost for holiday makers.
6 april 2022
Very prompt results
Very prompt results. Would have done click and collect though as “pod” service isn’t really anything special!
6 april 2022
Excellent
Smooth and streamline process in getting a covid result. Would fully recommend this company for a test.
6 april 2022
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